Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

445 Reviews

97% Would Recommend
Latest Review 5 days ago

Reviews


SM
SHEILA M.
Lapeer, MI
Chrysler 200
Verified
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09/21/2018
Quick oil change
Your staff are friendly, efficient, and always provide exceptional service. I had just left Belle tire for a (free) tire rotation and your tech put air in my tires that were low.I really apprieciated that!

TG
Ty G.
Oxford, MI
Chevrolet Colorado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
Ty said they are prompt and friendly. He has complete trust in them..
This review was collected via phone interview by Customer Research Inc.

LM
Lorrie M.
Lapeer, MI
Chrysler Sebring Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Lorrie said that the service at this business is always good. She recommends them.
This review was collected via phone interview by Customer Research Inc.

DA
Dan A.
Metamora, MI
GMC Terrain
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Dan said the vehicle is good now. He didn't have any problems with the business. They fixed it.
This review was collected via phone interview by Customer Research Inc.

JO
Janet O.
Lapeer, MI
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Janet said that she would absolutely recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

MG
Mike G.
North Branch, MI
Buick Encore
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/12/2018 Category: Service
Mike said they did a good job. They did not tell him, though that the vehicle would be there overnight.
This review was collected via phone interview by Customer Research Inc.

GA
George A.
Michigan
Dodge Charger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2018 Category: Service
George said the employees were friendly. They provided good service. They completed service quickly.
This review was collected via phone interview by Customer Research Inc.

CD
CHERYL D.
Columbiaville, MI
Jeep Liberty
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/07/2018
03 jeep liberty going strong
What can I say that I haven't said before? This place is great! They take care of their customers in a FAST friendly atmosphere. They don't feed you a line of crap. I feel overall their prices for routine maintenance AND other work is more than reasonable. Plus they always give me my options and don't use scare tactics to get my business.

JB
John B.
Lapeer, MI
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2018 Category: Service
John said the staff at the business were courteous, friendly, and answered all his questions.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Metamora, MI
Buick Century
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018
Thoroughness of service.
I brought a vehicle in for an oil change. I asked that they look at an issue with the transmission. When finish they came up with some other things that they found in there normal inspections and gave some recommendations for things that should be done. No pressure to do anything. And the whole service cost just over $20.

LL
Lori L.
Burton, MI
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Lori said they were polite. The service was good. They kept her informed and consulted her before doing the work.
This review was collected via phone interview by Customer Research Inc.

CR
CAROL R.
Metamora, MI
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018
Best place ever
I will never go any where else for car repairs. They are honest and treat you like family.
Debbie S. from Your Complete Auto Repair Service responded on 08/20/2018

Thank you so much! Our customers are very important to us and you can't get a nicer compliment. See you for your next service.


DG
Dan G.
Lapeer, MI
Oldsmobile Eighty-Eight
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Dan said he was satisfied with the service.
This review was collected via phone interview by Customer Research Inc.
Debbie S. from Your Complete Auto Repair Service responded on 08/20/2018

Thank you for trusting us with your automotive service and we hope to see you again.


JD
John D.
Michigan
Ford Taurus
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/10/2018 Category: Service
John said the business could have more competitive prices.
This review was collected via phone interview by Customer Research Inc.
Debbie S. from Your Complete Auto Repair Service responded on 08/20/2018

Thank you for your honest answer. We try to stay competive with other automotive repair shops. It someimes depends on the repair, as to how much wiggle room there is.We hope to see you again.


JM
Jeff M.
Lapeer, MI
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Jeff said the staff at this facility were nice to his wife. They asked her the right questions and they didn't try to take advantage of her.
This review was collected via phone interview by Customer Research Inc.
Debbie S. from Your Complete Auto Repair Service responded on 08/20/2018

Thank you for your recommendation. We always try to treat our customers fairly and wouldn't try to take advantage of anyone. Thank you for trusting us with your automotive services.


LO
Louise O.
North Branch, MI
Dodge Avenger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Louise said the staff was thorough, very nice and did what she wanted. She was happy with it.
This review was collected via phone interview by Customer Research Inc.

NH
Nancy H.
Mayville, MI
GMC Yukon XL
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/03/2018 Category: Service
Nancy said that she recommends this business for service.
This review was collected via phone interview by Customer Research Inc.

JS
Jane S.
Lapeer, MI
Dodge Journey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Jane said the service was great.
This review was collected via phone interview by Customer Research Inc.

WL
Wendy L.
Lapeer, MI
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Service
Wendy said they are always really good to her and do great work at a reasonable price
This review was collected via phone interview by Customer Research Inc.

BG
Bill G.
Oxford, MI
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Bill said that the place is very good, he uses them for everything and they produce quality work. Their prices are very good, the work is done in a timely manner and when they say it's done, it's done.
This review was collected via phone interview by Customer Research Inc.
Debbie S. from Your Complete Auto Repair Service responded on 07/31/2018

We really appreciate your business Bill and the whole team thanks you for choosing us to service your car.
Mike & Debi