Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

435 Reviews

100% Would Recommend
96% Business Response
Latest Review 1 day ago

Reviews


AC
Anthony C.
West Chester, PA
Jeep Grand Cherokee
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
04/09/2016
A little pricey
I thought the fees were kind of just for a new battery
Fran P. from Pardo's Automotive Inc responded on 04/14/2016

Thanks for the response Anthony and I'm sorry you feel our prices are high for the new battery installation. I know it came in for a 'runs poorly while driving and dies sometimes' situation. Unfortunately we had to charge the battery to drive the vehicle and verify the concern, then test it along with the charging system, clear the codes in the vehicle after replacing the battery to verify the repair. This process was not a simple battery that was dead or a no start. The expense was the Labor to diagnose and verify, tow the vehicle, and install the correct battery in the vehicle. Labor 102.50, Tow 71.00, Battery 84Month Interstate 153.00. I do agree that it is expensive to fix cars today. Thanks for your patronage and we hope to see you again sometime.


JW
Jacqueline W.
West Chester, PA
Toyota Avalon
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/17/2018 Category: Service
Jacqueline said the staff explained everything to her, they were quick, but more expensive than expected.
This review was collected via phone interview by Customer Research Inc.

BC
Bill C.
King Of Prussia, PA
Jeep Renegade
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/07/2019 Category: Service
Bill said the business provided an above average experience and he would recommend them for service.
This review was collected via phone interview by Customer Research Inc.
Max H. from Pardo's Automotive Inc responded on 03/18/2019

Thank you for the review Bill!


TA
Thomas A.
West Chester, PA
Chevrolet Silverado SS
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/19/2018
State inspection
Thank you Fran for getting me in and out quickly thanks for all the help with my 277000 mile baby
Max H. from Pardo's Automotive Inc responded on 09/20/2018

Tommy, thanks for the review!


KR
Krittin R.
West Chester, PA
Honda Civic Si
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/14/2018 Category: Service
Krittin said they what did what they advertised. He is not super satisfied, but he is okay with the service.
This review was collected via phone interview by Customer Research Inc.

GS
George S.
Pennsylvania
Ford Fiesta
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/18/2018 Category: Service
George said he is always satisfied with the business.
This review was collected via phone interview by Customer Research Inc.
Max H. from Pardo's Automotive Inc responded on 02/01/2018

Thank you for the review George.


GS
George S.
Pennsylvania
Ford Fiesta
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/18/2018 Category: Service
George said he is always satisfied with the business.
This review was collected via phone interview by Customer Research Inc.
Max H. from Pardo's Automotive Inc responded on 02/01/2018

Thank you for the review George.


CS
Chimaobi S.
Lansdowne, PA
Nissan Altima
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/26/2017 Category: Service
Chimaobi said this business provided good service but the prices were high.
This review was collected via phone interview by Customer Research Inc.
Max H. from Pardo's Automotive Inc responded on 07/31/2017

Thank you for the review Chimaobi.


JK
James K.
West Chester, PA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/21/2017 Category: Service
James said everything was fine with the service at this business.
This review was collected via phone interview by Customer Research Inc.
Max H. from Pardo's Automotive Inc responded on 04/24/2017

Thank you for the review James!


AB
Angela B.
Claymont, DE
Jeep Wrangler
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/25/2017 Category: Service
Angela said she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.
Max H. from Pardo's Automotive Inc responded on 01/31/2017

Thank you for the review Angie!


JW
Justin W.
West Chester, PA
Honda Civic
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/30/2016 Category: Service
Justin said the service was done fast but was a little high in price.
This review was collected via phone interview by Customer Research Inc.
Max H. from Pardo's Automotive Inc responded on 12/02/2016

Thank you for the review Justin. Our insection pricing is standard for the area. Keep an eye out for our coupons for some great deals on inspections, oil changes and more.


CM
Chad M.
Glenmoore, PA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/25/2016 Category: Service
Chad said everything was fine but he is a little disappointed that he had to pay for an additional inspection fee.
This review was collected via phone interview by Customer Research Inc.
Max H. from Pardo's Automotive Inc responded on 11/29/2016

Chad, thank you for the review. Not sure what you mean by an additional inspection fee? Are you are referring to the Enhanced Inspection process that is required by the state of Pennsylvania for the title work you needed?


BA
Bill A.
West Chester, PA
BMW 320i xDrive
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/19/2016 Category: Service
Bill said this business did everything they said they were going to do, but did not give him the complete price. He stated overall, he was happy with them.
This review was collected via phone interview by Customer Research Inc.
Max H. from Pardo's Automotive Inc responded on 11/29/2016

Thank you for the review Mr. Ashmore.


TN
Trevor N.
Pottstown, PA
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/08/2016 Category: Service
Trevor said he likes the way they have their inspection set up. He was able to get pictures of things he needed to have repaired.
This review was collected via phone interview by Customer Research Inc.
Max H. from Pardo's Automotive Inc responded on 11/09/2016

Thank you for the review Trevor.


MM
Micahel F M.
West Chester, PA
Lincoln MKX
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/01/2016
I loved the Text Report on my car Vehicle Report
Always Friendly, able to turn my vehicle around promptly
Max H. from Pardo's Automotive Inc responded on 07/07/2016

Thank you for the review Michael!


LA
Lisa A.
West Chester, PA
Mitsubishi Galant
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/15/2016 Category: Service
Spoke with Steven. He said this business did a good job servicing his vehicle.
This review was collected via phone interview by Customer Research Inc.

JT
John T.
West Chester, PA
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2019 Category: Service
John said the employees were nice. They provided fantastic service. They completed the work fast.
This review was collected via phone interview by Customer Research Inc.

JA
Jessica A.
Chester Springs, PA
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2019
The staff and reliability
Fran and his team are friendly and always get the job done fast. They fit you in always! I know I’m in good hands at Pardos.
Max H. from Pardo's Automotive Inc responded on 07/16/2019

Thank you for your review Jessica!


WM
William M.
West Chester, PA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2019 Category: Service
William said the staff was super friendly and helpful, and he appreciates everything they did.
This review was collected via phone interview by Customer Research Inc.
Max H. from Pardo's Automotive Inc responded on 07/10/2019

Thank you for the review William!


Verified Customer
West Chester, PA
Cadillac CTS Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2019
Noise fixed right first time, car back same day.
Had a noise in my car that got louder the faster i went, Pardo's figured it out the same day and was to repair it, get the car back to me, and explained everything in detail. Excellent pictures and reports sent to my phone along the way.
Max H. from Pardo's Automotive Inc responded on 07/02/2019

Thank you for the review!