Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

463 Reviews

99% Would Recommend
Latest Review 10 days ago

Reviews


MU
Melinda U.
Bellefonte, PA
Nissan Rogue
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/14/2016 Category: Service
Melinda said she was in and out in a timely manner. The prices was good and they were friendly.
This review was collected via phone interview by Customer Research Inc.

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Ed M.
Bellefonte, PA
Dodge Grand Caravan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/07/2016 Category: Service
Ed said he had his vehicle diagnosed and they fixed the radiator cap. He is not sure if changing the valve lifters will make a difference because the rattling sound is coming from the engine.
This review was collected via phone interview by Customer Research Inc.

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Gary F.
Milesburg, PA
Kia Soul
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/08/2016 Category: Service
Gary said this business took good care of him.
This review was collected via phone interview by Customer Research Inc.

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Ethan N.
Marion, OH
Chevrolet Impala
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/25/2016 Category: Service
Ethan said the business is pretty quick and straightforward.
This review was collected via phone interview by Customer Research Inc.

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Dave A.
Pennsylvania
Jeep Wrangler
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/04/2016 Category: Service
Dave said this business inspected his vehicle. They charge for two hours of work followed by some book, even if it only takes a little while.
This review was collected via phone interview by Customer Research Inc.

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Morgan G.
Bellefonte, PA
Honda Accord
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/25/2016 Category: Service
Morgan said they went there for her husband's vehicle to pass inspection. It did not pass, so they are going back for more service.
This review was collected via phone interview by Customer Research Inc.

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Josephine W.
Bellefonte, PA
Buick LaCrosse
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/15/2016 Category: Service
Josephine said the business did very well.
This review was collected via phone interview by Customer Research Inc.

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Ethan C.
Pennsylvania
Mercedes-Benz S430
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/29/2016 Category: Service
Spoke with Zack. He said he appreciated the work. Everything was good, although he is still hearing a slight noise on the brakes when he backs up.
This review was collected via phone interview by Customer Research Inc.

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Max H.
Bellefonte, PA
Jeep Liberty
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/06/2016 Category: Service
Max said he took his vehicle to this business and they fixed some stuff for him. After the service was performed, he was hearing some noises. He took his vehicle back to them, and it turned out some of the parts they had used were defective. They fixed his vehicle again, but he still had some issues. So again, he has to take his vehicle back to them. However, he has found their customer service to be pretty great. He expressed that it is annoying to take his vehicle back to them, but they have not charged him for any of it. As a result, he recommends everyone he knows to them.
This review was collected via phone interview by Customer Research Inc.

CO
Chad O.
Bellefonte, PA
GMC Sierra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/22/2016 Category: Service
Chad said this business was great but they were a little slower than he expected.
This review was collected via phone interview by Customer Research Inc.

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Elise S.
Bellefonte, PA
Ford Escape
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/16/2016 Category: Service
Elise said they did a good job.
This review was collected via phone interview by Customer Research Inc.

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Eric L.
Bellefonte, PA
Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/16/2016 Category: Service
Eric said this facility provided great service. However, there was a slight delay finishing the work on his vehicle.
This review was collected via phone interview by Customer Research Inc.

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Scott B.
Bellefonte, PA
Dodge Grand Caravan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/15/2016 Category: Service
Scott said the employees were very nice and knowledgeable.
This review was collected via phone interview by Customer Research Inc.

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Emily E.
Morrisdale, PA
Subaru Legacy
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/19/2015 Category: Service
Emily said the business provides good service.
This review was collected via phone interview by Customer Research Inc.

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Eben S.
Bellefonte, PA
Kia Rondo
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/23/2015 Category: Service
Eben said this business is always great.
This review was collected via phone interview by Customer Research Inc.

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Max H.
Bellefonte, PA
Jeep Liberty
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/07/2015 Category: Service
Max said the business did a great job. The work was done quickly and for a reasonable price. When the work was complete they did not reset the oil change sensor.
This review was collected via phone interview by Customer Research Inc.
Josh C. from Douty Chalfa Automotive responded on 10/08/2015

I apologize for the light not being reset that should have been done. If it is still on stop by at your convenience and it will be reset immediately.

Douty Chalfa Automotive

CO
Chad O.
Bellefonte, PA
GMC Sierra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/30/2015 Category: Service
Chad said this business is honest, they have good prices and they do good work.
This review was collected via phone interview by Customer Research Inc.

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Dorsey H.
Pennsylvania
Ford Crown Victoria
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/29/2015 Category: Service
Dorsey said this business does good and professional work in a timely manner.
This review was collected via phone interview by Customer Research Inc.

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Bill N.
Pennsylvania
Chrysler Town
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/15/2015 Category: Service
Bill said his son had tires installed by the facility. A tire came off while he was driving down the road. The way the facility responded was outstanding, and as a result, he will continue to go there.
This review was collected via phone interview by Customer Research Inc.

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tara b.
State College, PA
Hyundai Accent
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/16/2015
Inexpensive but not consistent
My car wasn't vacuumed during my oil change like I was told it would be. Disappointing.
Josh C. from Douty Chalfa Automotive responded on 07/17/2015

Hi tara this is Dave Douty the owner from Douty chalfa auto. Thank you for your review and I am sorry they did not vacuum your car out it most definitely should have been done. I have already talked to the staff about this issue. Because of your inconvenience I would like to offer you a free oil change coupon and when you come in to pick it up at your convenience we will immediately vacuum your car out. Thank you again for your business and if you need anything just let me know.

David Douty 
Owner 

Douty Chalfa Automotive