Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

397 Reviews

99% Would Recommend
Latest Review 5 days ago

Reviews


DW
Darla W.
San Diego, CA
Ford Expedition
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Darla said the staff provided really good service.
This review was collected via phone interview by Customer Research Inc.

JG
Johnny G.
Chula Vista, CA
Audi A6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Johnny said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

AA
Antonio A.
Chula Vista, CA
BMW 5 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Antonio said the business was very helpful and did not take advantage of him. He said he will return for work.
This review was collected via phone interview by Customer Research Inc.

JH
Jameson H.
El Cajon, CA
GMC Terrain
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Jameson said hector does an excellent job.
This review was collected via phone interview by Customer Research Inc.

JB
Jorge B.
Chula Vista, CA
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2018 Category: Service
Jorge said that this business provided a nice, speedy service. He highly recommends them.
This review was collected via phone interview by Customer Research Inc.

MI
Marco I.
San Diego, CA
Land Rover Discovery
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Marco said the staff always do an excellent job.
This review was collected via phone interview by Customer Research Inc.

SR
Sammy R.
San Diego, CA
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Sammy said this business was able to help him over the phone without him having to take his vehicle in to them first. Hector explained everything what was wrong and what was fixed. They were helpful.
This review was collected via phone interview by Customer Research Inc.

TM
Tracy M.
Santee, CA
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018 Category: Service
Tracy said she has been dealing with the staff a long time, and they're great amazing people.
This review was collected via phone interview by Customer Research Inc.

MU
Maria U.
Coronado, CA
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Maria said the service was good.
This review was collected via phone interview by Customer Research Inc.

GC
Guillermo C.
Bonita, CA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018
Tune up
I took my truck in because it was mis-firing. Hector diagnosed the issue and recommended the minimum required repair for the truck keeeping my cost down and resolving the truck issue. During my wait, I saw other customers get similar fair treatment.

BH
BRUCE H.
Chula Vista, CA
Kia Sedona
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018
Great experience
Hector is a great guy, helps in all ways. Thanks

JG
Jake G.
Bonita, CA
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Jake said the staff was knowledgeable, timely, and friendly.
This review was collected via phone interview by Customer Research Inc.

AG
Axel G.
San Diego, CA
Toyota Tundra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018 Category: Service
Axel said the business did a really good job and they were also very helpful.
This review was collected via phone interview by Customer Research Inc.

CC
Chris C.
Chula Vista, CA
Ford Ranger
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
04/12/2018
Freeze Plug Blown Out
The temporary freeze plug you installed made it back to the base at Coronado & 2 different 6 mile trips back & forth to the exchange on base before it came out again. I know you said no warranty since it was a temp rubber freeze plug but it didn't last but 2 days before falling out. I found it laying under my truck along with all the coolant on the ground. The plug was the wrong size installed because your mechanic cut it down on all sides which is why it didn't work. I purchased the correct brass permanent freeze plug from O'reilly Auto parts for $2.49 & a tube of sealant for $7.99 took a 1 inch socket & brass hammer & fixed it myself since your mechanic said it could not be reached without removing the Head & spending $1600.00 to fix it. If you cannot figure it out, I will no longer use your shop in the future since I had to fix it myself when your ASE certified mechanic could not. I have pictures if you want them.

AA
Andrea A.
Vista, CA
Mazda CX-5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2018 Category: Service
Andrea said she liked the service and the price.
This review was collected via phone interview by Customer Research Inc.

BD
Brenda D.
Chula Vista, CA
Nissan Maxima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018 Category: Service
Spoke with Brenda's husband. He said the staff provided a good customer service experience overall.
This review was collected via phone interview by Customer Research Inc.

CN
Carlos N.
San Diego, CA
Land Rover Range Rover
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2018
Great Professional people
First time visit to PMAR and felt right at home. Great work awesome people from the initial phone call to getting my automobile back on the road. Thank you,

FD
Ferdinand D.
Chula Vista, CA
Mercedes-Benz S500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2018 Category: Service
Spoke with John. He said the staff provided good service.
This review was collected via phone interview by Customer Research Inc.

JH
Jorge H.
Chula Vista, CA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2018 Category: Service
Jorge said the service was pretty good.
This review was collected via phone interview by Customer Research Inc.

RW
Ralph W.
Chula Vista, CA
Ford Explorer Sport Trac
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2018 Category: Service
Ralph said the business did a great job and they were very efficient.
This review was collected via phone interview by Customer Research Inc.