Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

409 Reviews

99% Would Recommend
Latest Review 9 days ago

Reviews


Verified Customer
Chula Vista, CA
Dodge Pickup
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/01/2018
Rising fees - not so good
I use to recommend family and friend in the past but service fees have grown so fast it’s unrealist. They’re more interested in profit and getting away from “fair” service... pretty sure I will not be going back... sad!
Hector S. from Precision Motors Auto Repair responded on 08/01/2018

Thank you Steve for your your business and trust. We have always been interested in customer service as you know from past experiences. Our goal to to always provide Service first.


IS
Irving S.
San Diego, CA
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Irving said he would not recommend the business for service because of the price he was charged.
This review was collected via phone interview by Customer Research Inc.
Hector S. from Precision Motors Auto Repair responded on 06/14/2018

We're sorry that you feel you paid too much Irving. I thought that not charging you for the diagnoses, the smog check, and also running all the smog monitors was a GREAT discount. Thank you for your business.


CC
Chris C.
Chula Vista, CA
Ford Ranger
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
04/12/2018
Freeze Plug Blown Out
The temporary freeze plug you installed made it back to the base at Coronado & 2 different 6 mile trips back & forth to the exchange on base before it came out again. I know you said no warranty since it was a temp rubber freeze plug but it didn't last but 2 days before falling out. I found it laying under my truck along with all the coolant on the ground. The plug was the wrong size installed because your mechanic cut it down on all sides which is why it didn't work. I purchased the correct brass permanent freeze plug from O'reilly Auto parts for $2.49 & a tube of sealant for $7.99 took a 1 inch socket & brass hammer & fixed it myself since your mechanic said it could not be reached without removing the Head & spending $1600.00 to fix it. If you cannot figure it out, I will no longer use your shop in the future since I had to fix it myself when your ASE certified mechanic could not. I have pictures if you want them.

EL
Eduardo L.
Chula Vista, CA
Chevrolet Caprice
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
07/28/2017 Category: Service
Eduardo said he requested a certified mechanic statement on the condition of his vehicle for insurance. The insurance company requested this be done to check the safety to operate this older vehicle. They concluded the motor was unsafe and that the steering wheel was unsafe which was very extreme. They were very picky about a minor scratch in the glass and said the window was unsafe. They made a bunch of conclusions that were totally unreasonable. He stated he wanted explanations and was very unhappy with their statement. He is not an amateur and he knows about vehicles so their findings were ludicrous. It doesn't make sense and he doesn't understand their standards.
This review was collected via phone interview by Customer Research Inc.

CI
Carlos I.
Chula Vista, CA
Honda Civic
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/28/2017 Category: Service
Carlos said the pricing at this business is a little expensive. He would not recommend them because there are other facilities that offer cheaper service.
This review was collected via phone interview by Customer Research Inc.

ER
ELLEN R.
Chula Vista, CA
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019
Greatest
Always quality service

JT
James T.
Yuma, AZ
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/30/2018
Super knowledge of auto repairing
This last time on taking my auto into Precision Motor Auto Repair my vehicle now runs and drives so very much better than it has done in such a long period of time.

PC
Peggy C.
Chula Vista, CA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2018
The whole crew and their expertise
Everyone is very friendly. Hector is very thorough explaining what the problem is and what was done. This will be my new place to service my car.

FM
Fernando M.
San Diego, CA
Chevrolet SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2018 Category: Service
Fernando said the service was really good.
This review was collected via phone interview by Customer Research Inc.

GM
Giovanna M.
Azusa, CA
MINI Cooper Hardtop
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018 Category: Service
Giovanna said she was stranded 3 hours from home, They came and fixed her vehicle well enough to get her home.
This review was collected via phone interview by Customer Research Inc.
Hector S. from Precision Motors Auto Repair responded on 12/25/2018

Gracias Giovanna. Dios te bendiga en todas tu aventuras.


OV
OMAR V.
Chula Vista, CA
Dodge Caliber
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018
They great people and respectful too thank you
Great people they always do a really good job

Verified Customer
Chula Vista, CA
Porsche Boxster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2018
Oil change/headlight bulb replacement
Great service & value.

RN
RICARDO N.
San Diego, CA
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018
great job on my suspension
great job fixing my chevy 2500 suspension the ride smooth and solid thanks again precision motors auto repairs

JT
James T.
Yuma, AZ
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2018 Category: Service
James said he has been a customer for a long time and has always been satisfied. He stated the service and the repair is great.
This review was collected via phone interview by Customer Research Inc.

JA
Javier A.
Coronado, CA
Dodge Charger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2018 Category: Service
Javier said every time he has taken his vehicle there they have been very quick with their service.
This review was collected via phone interview by Customer Research Inc.

FB
Felix B.
California
Volkswagen Jetta
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2018 Category: Service
Felix said the service he received was magnificent.
This review was collected via phone interview by Customer Research Inc.

AM
ANTHONY M.
Chula Vista, CA
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2018
Excellent work ,fair pricing .
Precision motors in my experience fixes what needs to be fixed . No up sell on anything that looks in good condition . Honest operation , fair pricing , what else can you ask for !

GP
GIOVANNI P.
Chula Vista, CA
Mercedes-Benz C-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018
Best Customer Service
Outstanding service. Respectable,friendly. Honest, & caring. The staffs are always professional, experience and dedicated to their work.
Hector S. from Precision Motors Auto Repair responded on 10/15/2018

Thank you always Mr Gio for your business ,trust, and most importantly your friendship. Thanks again.


DW
Darla W.
San Diego, CA
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Darla said the staff provided really good service.
This review was collected via phone interview by Customer Research Inc.

LJ
LINDA J.
National City, CA
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018
Friendly
They treat you like family
Hector S. from Precision Motors Auto Repair responded on 10/01/2018

Thank you Mrs. Jones for years of business and trust.