Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

365 Reviews

99% Would Recommend
Latest Review 9 days ago

Reviews


IS
Irving S.
San Diego, CA
Volkswagen Jetta Sedan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Irving said he would not recommend the business for service because of the price he was charged.
This review was collected via phone interview by Customer Research Inc.
Hector S. from Precision Motors Auto Repair responded on 06/14/2018

We're sorry that you feel you paid too much Irving. I thought that not charging you for the diagnoses, the smog check, and also running all the smog monitors was a GREAT discount. Thank you for your business.


CC
Chris C.
Chula Vista, CA
Ford Ranger
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Overall Rating 1/5rating 1rating 1rating 1rating 1
04/12/2018
Freeze Plug Blown Out
The temporary freeze plug you installed made it back to the base at Coronado & 2 different 6 mile trips back & forth to the exchange on base before it came out again. I know you said no warranty since it was a temp rubber freeze plug but it didn't last but 2 days before falling out. I found it laying under my truck along with all the coolant on the ground. The plug was the wrong size installed because your mechanic cut it down on all sides which is why it didn't work. I purchased the correct brass permanent freeze plug from O'reilly Auto parts for $2.49 & a tube of sealant for $7.99 took a 1 inch socket & brass hammer & fixed it myself since your mechanic said it could not be reached without removing the Head & spending $1600.00 to fix it. If you cannot figure it out, I will no longer use your shop in the future since I had to fix it myself when your ASE certified mechanic could not. I have pictures if you want them.

EL
Eduardo L.
Chula Vista, CA
Chevrolet Caprice
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
07/28/2017 Category: Service
Eduardo said he requested a certified mechanic statement on the condition of his vehicle for insurance. The insurance company requested this be done to check the safety to operate this older vehicle. They concluded the motor was unsafe and that the steering wheel was unsafe which was very extreme. They were very picky about a minor scratch in the glass and said the window was unsafe. They made a bunch of conclusions that were totally unreasonable. He stated he wanted explanations and was very unhappy with their statement. He is not an amateur and he knows about vehicles so their findings were ludicrous. It doesn't make sense and he doesn't understand their standards.
This review was collected via phone interview by Customer Research Inc.

CI
Carlos I.
Chula Vista, CA
Honda Civic
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/28/2017 Category: Service
Carlos said the pricing at this business is a little expensive. He would not recommend them because there are other facilities that offer cheaper service.
This review was collected via phone interview by Customer Research Inc.

KG
Kenny G.
California
Dodge Charger
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Kenny said the service is always great. The atmosphere of the business was good.
This review was collected via phone interview by Customer Research Inc.
Hector S. from Precision Motors Auto Repair responded on 06/13/2018

Thanks Kenny.


AT
Amber T.
El Cajon, CA
Chevrolet Traverse
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2018 Category: Service
Amber said the staff were very great to her, that she has been going to the business for the last 3 months, and if it were not for them, she would probably be broken down on the side of the road. She said they noticed her tires had issues, when they didn't need to do that for her. She said the staff are very friendly, family oriented, honest people of integrity, and she is thankful for everything they've done for her and her family.
This review was collected via phone interview by Customer Research Inc.
Hector S. from Precision Motors Auto Repair responded on 06/07/2018

Thank you Ms. Traina for your business and trust.


BB
BRUCE B.
Chula Vista, CA
Toyota Highlander
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018
First rate work and customer service.
I feel like a valued customer.
Hector S. from Precision Motors Auto Repair responded on 06/04/2018

Thank you Mr. Barton and family for years of business.


MU
Maria U.
Coronado, CA
Honda Accord Cpe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Maria said the service was good.
This review was collected via phone interview by Customer Research Inc.

KJ
Karla J.
California
Lexus ES 300
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Karla said Hector provided great customer service. It was the best she has had in a long time. The staff knew what they were doing. It was a really great business and an honest one too. She appreciated the good work they did.
This review was collected via phone interview by Customer Research Inc.
Hector S. from Precision Motors Auto Repair responded on 05/25/2018

Thank you Karla for all the recommendations. Grateful beyond words.


Anonymous avatar
Verified Customer
San Diego, CA
Nissan Frontier
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018
Nice shop
Good honest shop. Hector will take care of you and all the questions you might have
Hector S. from Precision Motors Auto Repair responded on 05/24/2018

Thanks Rene . Appreciate your business and trust.


GC
Guillermo C.
Bonita, CA
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018
Tune up
I took my truck in because it was mis-firing. Hector diagnosed the issue and recommended the minimum required repair for the truck keeeping my cost down and resolving the truck issue. During my wait, I saw other customers get similar fair treatment.

BH
BRUCE H.
Chula Vista, CA
Kia Sedona
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018
Great experience
Hector is a great guy, helps in all ways. Thanks

JG
Jake G.
Bonita, CA
Ford Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Jake said the staff was knowledgeable, timely, and friendly.
This review was collected via phone interview by Customer Research Inc.

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Axel G.
San Diego, CA
Toyota Tundra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018 Category: Service
Axel said the business did a really good job and they were also very helpful.
This review was collected via phone interview by Customer Research Inc.

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RODERICK D.
Chula Vista, CA
Kia Sedona
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018
They are down to earth really good people
They are really caring down to earth good people which are hard to find.
Hector S. from Precision Motors Auto Repair responded on 04/27/2018

Thank you Mr. and Mrs. Dixie for years of business .


JP
Jaime P.
San Diego, CA
Toyota Tacoma
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Jaime said the staff were very informative about what needed to be done to fix his problem. They were polite and welcoming when he arrived at their facility for the first time and he had an all around good experience. He appreciated their good service.
This review was collected via phone interview by Customer Research Inc.
Hector S. from Precision Motors Auto Repair responded on 04/23/2018

Thank you Jaime for your business.


AP
Angelica P.
Chula Vista, CA
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Angelica said the staff provided great service. It was nice and professional.
This review was collected via phone interview by Customer Research Inc.
Hector S. from Precision Motors Auto Repair responded on 04/25/2018

Thank you Miss Phillips for your business.


NR
NATALIE R.
San Diego, CA
Cadillac Escalade
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018
Belt was broken
Thanks Hector for an awsome job on fixing my car we will definitely be back for more fixing.
Hector S. from Precision Motors Auto Repair responded on 04/23/2018

Thank you so much Natalie for years of business.


MM
Martha M.
Chula Vista, CA
Honda Odyssey
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2018 Category: Service
Martha said she found everything she was looking for and everyone was nice.
This review was collected via phone interview by Customer Research Inc.
Hector S. from Precision Motors Auto Repair responded on 04/23/2018

Thank you for your business and trust.


AA
Andrea A.
Vista, CA
Mazda CX-5
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2018 Category: Service
Andrea said she liked the service and the price.
This review was collected via phone interview by Customer Research Inc.