Overview

Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5rating 4.97

261 Reviews

100% Would Recommend
Latest Review 10 days ago

Reviews


DR
Deb R.
Michigan
Buick LaCrosse
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/22/2017 Category: Service
Deb said the service was ok, but she did not like the wait of a day and a half for her vehicle.
This review was collected via phone interview by Customer Research Inc.

BW
Bob W.
Wyoming, MI
Chrysler Town & Country
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/07/2018 Category: Service
Bob said he has been going to this business for a long time.
This review was collected via phone interview by Customer Research Inc.

SW
Sean W.
Dorr, MI
Chevrolet Silverado
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/11/2017 Category: Service
Sean said the service at the business was great, but the price could have been lower.
This review was collected via phone interview by Customer Research Inc.

MS
Mike S.
Clarksville, MI
Ford Escape
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/18/2017 Category: Service
Spoke with Mike's wife. She said this business was not able to fix their vehicle, but they did a great job inspecting it.
This review was collected via phone interview by Customer Research Inc.

LC
Larry C.
Byron Center, MI
Toyota Sienna
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/23/2016
Good Service
Easy scheduling and good service

LS
Lou S.
Jenison, MI
GMC Acadia
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/02/2016 Category: Service
Lou said the business does a great job and they are always on time.
This review was collected via phone interview by Customer Research Inc.

SK
Shakir K.
Byron Center, MI
Lexus LX 470
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/15/2015 Category: Service
Shakir said they are really good, but they are too expensive.
This review was collected via phone interview by Customer Research Inc.

BR
Barb R.
Grand Rapids, MI
Ford Escape
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Barb said the staff got her vehicle in the same day, and fixed it.
This review was collected via phone interview by Customer Research Inc.

PP
Pat P.
Byron Center, MI
Honda Odyssey
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018
The great service and Jobs well done.
9:00 am, appointment, taken on time. Had oil change and tires rotated.
Car finished within the hour and I was on my way.
Great Owner and Fantastic service.

BS
Brian S.
Eaton Rapids, MI
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018 Category: Service
Brian said the service was really good.
This review was collected via phone interview by Customer Research Inc.

DG
Dick G.
Caledonia, MI
Ford Ranger
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Spoke with Pat. She said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

RR
Roger R.
Byron Center, MI
Chevrolet Equinox
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018
Quality work.
Had oil change and checkup. Very well done, on time, quality products. Used to have my VW SERVICED AS WELL. Always good work and back on the road in no time. Highly recommend Mike and his crew.

LD
Lucille D.
Grand Rapids, MI
Oldsmobile Intrigue
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2018 Category: Service
Lucille said the employees were confident and they answered all her questions. The service could not have been better.
This review was collected via phone interview by Customer Research Inc.

CS
Clark S.
Grand Rapids, MI
Honda CR-V
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018
Honesty and quick service.
As always, I have never felt like I was being talked in to additional unnecessary services. It's like being part of the family. Extremely happy with the service and speed.

BS
Bill S.
Byron Center, MI
Jeep Grand Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2018
This is the best repair shop in the area
THis is the best repair shop in the area

PB
Paul B.
Grand Rapids, MI
Chevrolet Silverado 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2018
Great Repair and on time
My brakes were serviced as promised and work great. They kept me informed during the day on the progress too.

RC
Rose C.
Byron Center, MI
Ford Escape
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2018 Category: Service
Rose said they did a great job.
This review was collected via phone interview by Customer Research Inc.

DG
Dick G.
Caledonia, MI
Ford Ranger
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2018 Category: Service
Spoke with Pat. She said Mike has always treated them well.
This review was collected via phone interview by Customer Research Inc.

CS
Clark S.
Grand Rapids, MI
Honda CR-V
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/24/2018
Honesty and quick service.
Honesty is hard to come by, I have never felt like I was being sold additional services that were not necessary.

JD
John D.
Byron Center, MI
Pontiac Montana SV6
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2018
Mike tells me what needs to be done.
Mike tells me what needs to be done and he will check other issues for me that I'm concerned with.

Displaying Review 1 - 20 of 261 in total