Overview

Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5rating 4.97

281 Reviews

100% Would Recommend
Latest Review 2 days ago

Reviews


DR
Deb R.
Michigan
Buick LaCrosse
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/22/2017 Category: Service
Deb said the service was ok, but she did not like the wait of a day and a half for her vehicle.
This review was collected via phone interview by Customer Research Inc.

BW
Bob W.
Wyoming, MI
Chrysler Town & Country
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/07/2018 Category: Service
Bob said he has been going to this business for a long time.
This review was collected via phone interview by Customer Research Inc.

SW
Sean W.
Dorr, MI
Chevrolet Silverado
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/11/2017 Category: Service
Sean said the service at the business was great, but the price could have been lower.
This review was collected via phone interview by Customer Research Inc.

MS
Mike S.
Clarksville, MI
Ford Escape
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/18/2017 Category: Service
Spoke with Mike's wife. She said this business was not able to fix their vehicle, but they did a great job inspecting it.
This review was collected via phone interview by Customer Research Inc.

LC
Larry C.
Byron Center, MI
Toyota Sienna
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/23/2016
Good Service
Easy scheduling and good service

LS
Lou S.
Jenison, MI
GMC Acadia
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/02/2016 Category: Service
Lou said the business does a great job and they are always on time.
This review was collected via phone interview by Customer Research Inc.

SK
Shakir K.
Byron Center, MI
Lexus LX 470
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/15/2015 Category: Service
Shakir said they are really good, but they are too expensive.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Grand Rapids, MI
GMC Sonoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018
Vehicle running well now
Had a major problem with an older vehicle. They were able to fix in a couple of days at a reasonable price and vehicle is running well now.

Verified Customer
Kentwood, MI
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018
great job
as always great service and always on time. thanks

SM
Scott M.
Alto, MI
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018
Honest work at an honest price
Been taking our vehicles here for years, from minor issues to a new engine. Fantastic work at an honest price - very hard to find these days!!

DG
Dick G.
Caledonia, MI
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Spoke with Patricia. She said the staff always been more than accommodating and they do everything proper.
This review was collected via phone interview by Customer Research Inc.

RR
Roger R.
Byron Center, MI
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018
Great service.
When you go there either for maintaince or emergency service, your always greeted with respect. They are very accommodating under either circumstances and you will know the job will be done properly and they tell you up front what we're looking at in terms of repair. I recommend Pro Auto to everyone. I used to go to the dealership but find I trust Mike and his staff to take care of my auto needs,. Thanks Mike for the great service.

GK
Greg K.
Byron Center, MI
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018
Very satisfied
Very helpful and friendly service. Answered all my questions without a problem. The service got done really quick.

JS
Jim S.
Byron Center, MI
Ford Crown Victoria
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Jim said he received good service at the business.
This review was collected via phone interview by Customer Research Inc.

CS
Clark S.
Grand Rapids, MI
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2018
Always great service, treat you as friends, not just "Get'em in, get'em out".
I have never had a recommendation for additional services that are not needed. Just great people, giving superior service.

TM
Ted M.
Byron Center, MI
Nissan Maxima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2018 Category: Service
Ted said the employees were always friendly. They provided the correct service.
This review was collected via phone interview by Customer Research Inc.

MF
Mary F.
Dorr, MI
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Service
Mary said the business does excellent work.
This review was collected via phone interview by Customer Research Inc.

TS
Tom S.
Allegan, MI
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Tom said the staff always do a very good job, he has always been happy with the work they have done on his vehicle. Their pricing is fair.
This review was collected via phone interview by Customer Research Inc.

AD
Amber D.
Grand Rapids, MI
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Amber said there no problems with them.
This review was collected via phone interview by Customer Research Inc.

SK
Shakir K.
Byron Center, MI
Nissan Quest
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Shakir said that the staff at this business provided excellent communication.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 281 in total