Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

295 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


RW
Ridge W.
West Chester, PA
Subaru Legacy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2015 Category: Service
Ridge said they did a great job and they are very honest.
This review was collected via phone interview by Customer Research Inc.

SM
Sherry M.
West Chester, PA
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2015
Rich, John, and door to door shuttle service BOTH ways
Rich, John, and door to door shuttle service BOTH ways

EH
Elizabeth H.
West Chester, PA
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2015 Category: Service
Spoke with Julia. She said the business was over the top helpful. They went out of their way to be available and they were very friendly. The staff was professional and considerate of her time along with her budget.
This review was collected via phone interview by Customer Research Inc.

MG
Mary G.
West Chester, PA
Mazda MX-5 Miata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2015 Category: Service
Spoke with George. He said this business did a good job.
This review was collected via phone interview by Customer Research Inc.

NA
Natalie A.
West Chester, PA
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2015 Category: Service
Natalie said this business does excellent work.
This review was collected via phone interview by Customer Research Inc.

DH
Douglas B. H.
West Chester, PA
GMC Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2015
Excellent, Honest Professional every time.
J and W has always amazed me with their outstanding service, I'm tough to please when it comes finding a mechanic I can trust. Rich and John not only have pride in their work but the honesty and professional approach to your troubles are handled with speed and quality like no other shop in the area. The Saturday hours make things even more comfortable for those families that are always on the go. Highly recommend J and W for all of your needs, they amaze me all the time.

TB
Teresa B.
West Chester, PA
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2015 Category: Service
Teresa said this business was very courteous and honest.
This review was collected via phone interview by Customer Research Inc.

TP
Todd E. P.
West Chester, PA
Honda Ridgeline
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2015 Category: Service
Todd said this business has the best service.
This review was collected via phone interview by Customer Research Inc.

SW
Susan W.
West Chester, PA
Toyota Sienna
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/26/2015 Category: Service
Susan said this business took longer than she expected on the repairs.
This review was collected via phone interview by Customer Research Inc.

AB
Al B.
West Chester, PA
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2015 Category: Service
Al said they did what he wanted them to do and his vehicle works fine. It is a pleasure doing business with them.
This review was collected via phone interview by Customer Research Inc.

RW
Ridge W.
West Chester, PA
Subaru Legacy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2015 Category: Service
Ridge said the business is very professional, courteous and honest.
This review was collected via phone interview by Customer Research Inc.

JS
Jeff S.
Media, PA
Chevrolet S10 Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/21/2015 Category: Service
Jeff said the business provided very good service.
This review was collected via phone interview by Customer Research Inc.

MP
Magda P.
West Chester, PA
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2015 Category: Service
Magda said this business provided good and fast service.
This review was collected via phone interview by Customer Research Inc.

BC
Barbara C.
West Chester, PA
Mazda 6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2015 Category: Service
Barbara said the business has always been really good to her. They are friendly, efficient and they offer her a ride to work when necessary.
This review was collected via phone interview by Customer Research Inc.

DT
Daniel T.
West Chester, PA
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2015 Category: Service
Daniel said the business has been extremely helpful, available, very reliable and they did a good job.
This review was collected via phone interview by Customer Research Inc.

MB
Matthew B.
West Chester, PA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2015 Category: Service
Matthew said the employees at this business were very thorough, very good with follow up and he was not being taken advantage of.
This review was collected via phone interview by Customer Research Inc.

HB
Harriet B.
West Chester, PA
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2015 Category: Service
Harriet said she was very happy with this business and they were polite.
This review was collected via phone interview by Customer Research Inc.

JM
John P. M.
West Chester, PA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2015
Great service done on time
Rich and John are straight shooters and you can't go wrong having J and W work on your vehicle.

KF
Kristine F.
Pottstown, PA
Volvo XC70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2015 Category: Service
Kristine said this business is honest and great. They tell her when she needs work on her vehicle.
This review was collected via phone interview by Customer Research Inc.

MB
Mariama B.
Philadelphia, PA
Cadillac SRX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2015 Category: Service
Mariama said the employees are very good at the business.
This review was collected via phone interview by Customer Research Inc.