Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

294 Reviews

99% Would Recommend
Latest Review 25 days ago

Reviews


DT
Diane T.
West Chester, PA
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2018 Category: Service
Diane said everything went well and they're very courteous. They drove the vehicle to her house.
This review was collected via phone interview by Customer Research Inc.

AF
Amy F.
West Chester, PA
Scion xA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2018 Category: Service
Spoke with Amy's husband. He said the business is really good.
This review was collected via phone interview by Customer Research Inc.

MF
Monique F.
Norristown, PA
Acura TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2017 Category: Service
Monique said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

SM
Scott M.
Birdsboro, PA
Chevrolet Cobalt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2017 Category: Service
Scott said the business did a great job and he was treated really nicely.
This review was collected via phone interview by Customer Research Inc.

RG
Roger G.
Exton, PA
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2017 Category: Service
Roger said the service went very well and he had no problems.
This review was collected via phone interview by Customer Research Inc.

JW
John W.
Downingtown, PA
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2017 Category: Service
John said the business was thorough in what they do. They were competent, and very friendly.
This review was collected via phone interview by Customer Research Inc.

LF
Laura F.
West Chester, PA
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2017 Category: Service
Laura said the business is great. And they are very happy with the service. She would recommend the business.
This review was collected via phone interview by Customer Research Inc.

EE
Emily E.
West Chester, PA
Mercedes-Benz C230
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2017 Category: Service
Emily said the staff at this business were very professional, friendly and accommodating.
This review was collected via phone interview by Customer Research Inc.

WR
William R.
West Chester, PA
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2017 Category: Service
William said he recommends the business for service. They got them in right away.
This review was collected via phone interview by Customer Research Inc.

RA
Ronald A.
West Chester, PA
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2017 Category: Service
Ronald said this business did a great job. He would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

DP
Dick P.
Exton, PA
Buick LaCrosse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2017
Oil/lube
Provides advice as to watch for upcoming possible auto conditions that may require service.

DD
David D.
West Chester, PA
Suzuki SX4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2017 Category: Service
David said this business did everything on time. There were no problems or challenges.
This review was collected via phone interview by Customer Research Inc.

AC
April C.
West Chester, PA
Mitsubishi Lancer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2017 Category: Service
April said the service was done on time and the price was reasonable.
This review was collected via phone interview by Customer Research Inc.

WC
William C.
West Chester, PA
GMC Savana Special
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2017 Category: Service
Spoke to Dorothy. She said she has been with them for a long time. The facility always provides good service. She has no complaints.
This review was collected via phone interview by Customer Research Inc.

HH
Howard H.
West Chester, PA
Chrysler Sebring
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2017
Great job
Used J&W for years.

LN
Lisa N.
Downingtown, PA
Dodge Caliber
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2017 Category: Service
Lisa said she has known this business for a long time and they are always efficient. They always take good care of her.
This review was collected via phone interview by Customer Research Inc.

GF
Gary F.
West Chester, PA
Mercury Milan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2017 Category: Service
Gary said the business provided excellent service and he has no complaints. The technician even came out to his home to repair his dead battery.
This review was collected via phone interview by Customer Research Inc.

MG
Mary G.
West Chester, PA
Mazda MX-5 Miata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2017 Category: Service
Spoke with George. He said this business is always good to him.
This review was collected via phone interview by Customer Research Inc.

MS
Marilyn S.
Exton, PA
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2017
Consistently great service
Always timely, accommodating and informative. Pricing is better than dealer.
I have only had good experiences at J & W.

OR
Orlando R.
Exton, PA
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2017
Taurus Inspection
John did a terrific job