Central FL Transmission Repair


Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

309 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5
Original
Overall Rating 1.5/5rating 1.5rating 1.5rating 1.5rating 1.5
97% Would Recommend
Latest Review about 19 hours ago
Tony W. ReScore Review on 11/10/2016
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 1/5rating 1rating 1rating 1rating 1
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good Honorable Company"
The transmission work preformed by Central Florida Transmission was excellent and never part of the original rating, the original rating was due to a difference of opinion and the management team resolved the issue immediately. I will recommend this company to friends and will have more work done in the future on other automobiles.
Thanks, Tony W.
Service Date: 08/24/2016
Review Created: 11/02/2016 09:56 AM

Recommended badge inactive Recommended
Verified badge inactive Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Terrible company, no Honor"
Terrible company, CF Transmission rebuilt a transmission for me and damaged a valve cover. One of their employees placed duct tape over the broken valve cover. The truck started smoking 4 days after picking it up from their shop, it was taken back to them within the week and they claimed it was someone else who damaged it.
Jim H. claimed the ASE Certified Master Technician, who I had work on it in January, 7 months prior, must have broken it.
These people have no Honor!
CF Transmission was paid approximately $1800.00 for the rebuilding of my transmission and refused to replace the $100.00 valve cover they broke. These guys chose to cover it up with duct tape and deny responsibility by blaming everyone else.
Terrible company! I pray the transmission they rebuilt last as promised, but not expecting it to.
Do yourself a favor and use another company who stands behind their work.
Service Date: 08/24/2016
Review Created: 11/02/2016 09:56 AM
Sean H. at Central FL Transmission Repair responded on 11/09/2016

    The situation was resolved with the customer and a seperate review was written by the customer.  This is a copy of the seperate review completed a few hours later on the same day.

Tony Waters in Keystone Heights, FL on 11/02/2016
Honorable Company
The Manager Gary, A very honorable manager, took care of a problem I had with my Jeep. I will recommend these guys to everyone, the work was very good, the price was reasonable and the jeep was finished within the allotted time.

Sean H. at Central FL Transmission Repair responded on 11/11/2016

Please resend.  Customer waiting.

Sean H. at Central FL Transmission Repair responded on 11/11/2016

Thank you Tony for the Kind words.   We will see you on the next vist to take a look at the wiring harness of another vehicle.

Cleretta L. ReScore Review on 01/05/2016
ReScore
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Original
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Cleretta said this business fixed her vehicle and gave the insurance company all of the information needed to reimburse her. They took care of all the issues she had, and in the end, it turned out great.
Vehicle: Dodge Journey
Category: Service
Service Date: 12/14/2015
Review Created: 12/18/2015
This review was collected via phone interview by Customer Research Inc.

Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Cleretta said the manager at this business was nice, but they did not fix her vehicle and she needs to bring it back. She has a ticking noise in the motor and the business recommended a flush, but this did not fix it. Her motor is still ticking. The mechanics told her it sounds better, but to her it does not sound better. The ticking sound is the same. She paid money to have this fixed and now she has to go back to pay more money when this should have been fixed the first time. The manager was nice, but the service was not good.
Vehicle: Dodge Journey
Category: Service
Service Date: 12/14/2015
Review Created: 12/18/2015
This review was collected via phone interview by Customer Research Inc.
Sean H. at Central FL Transmission Repair responded on 12/30/2015

Cleretta, I want to thank you for giving me the opportunity to talk with you on Wednesday 12/23/15. We have a 3rd party customer service follow up department and they are very quick to call our customers and ask about the service provided at the time. It is to my understanding that you are now completely satisfied and the problem has been fixed. After our discussion and further research on my end, you were referred to our shop by your finance company. Drive Time is a big client of ours and we handle a majority of their lot repair work and warranty repair work. When you came to our shop and found out that they were not going to cover the original repair you were frustrated. However, Drive Time has a policy and guidelines our shop must follow and sometimes can be a process. Our shop always recommends the less costly repair initially if we feel it will solve the problem even if you are a retail customer paying completely out of pocket. However, in your case it was a small repair consisting of an engine flush, new oil filter and oil along with the towing bill. The warranty company looked at it as preventative maintenance therefore not a warrantable repair. After the repair was complete, Chris had called you and informed you that the noise had not gone completely away and that there was a 30% reduction in noise and wanted you to drive it for a day to see if the noise went away. Once you paid the invoice and left our facility you noticed the noise and came back to the shop the next day. Unfortunately, our 3rd party customer service follow up department called you within an hour because the system notifies them upon closed out invoices. So when you rated our shop we were still in a process with you and the warranty company. The next day when you came back to the office Chris did get back on the phone with the warranty company and told them that the problem was still there and we needed to take the next step. That next step was some engine work and was approved for $483.80. After the work was complete the 3rd party customer service follow up department did not contact you. They viewed it as a recent visit within 90 days and do not want to come across as harassing our customers. Chris had also asked the warranty company and requested towing re-imbursement which I am personally working on with one of the warranty company supervisors. Cleretta, I want to thank you again for coming to our shop and for the great explanation.

ROSEANNE G. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fix transmission "
Excellent customer service
Vehicle: Volkswagen Tiguan
Service Date: 01/16/2018
Review Created: 01/17/2018 04:49 AM
Esteban R. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Esteban said the manager Mike is a really nice guy,
Vehicle: Honda Accord Cpe
Category: Service
Service Date: 01/12/2018
Review Created: 01/15/2018
This review was collected via phone interview by Customer Research Inc.
Octavian F. on 01/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Octavian said they did a good job.
Vehicle: Ford Fusion
Category: Service
Service Date: 01/09/2018
Review Created: 01/11/2018
This review was collected via phone interview by Customer Research Inc.
Andrew W. on 12/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Andrew said his vehicle is running just fine now.
Vehicle: Chrysler 300
Category: Service
Service Date: 12/19/2017
Review Created: 12/27/2017
This review was collected via phone interview by Customer Research Inc.
CHRIS P. on 12/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Another Great Service "
Superb as usual!
Vehicle: Lincoln LS
Service Date: 12/22/2017
Review Created: 12/23/2017 11:42 AM
Manny M. on 12/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Manny said the service was really good. The work was done quickly.
Vehicle: Chevrolet Colorado
Category: Service
Service Date: 12/18/2017
Review Created: 12/20/2017
This review was collected via phone interview by Customer Research Inc.
Barnes S. on 12/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Spoke with Susan. She said she was disappointed in this business because she thought they would do a better inspection after the repair, but she was still experiencing a problem.
Vehicle: Ford F-150
Category: Service
Service Date: 12/08/2017
Review Created: 12/18/2017
This review was collected via phone interview by Customer Research Inc.
Sam M. on 12/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Sam said the business did a great job.
Vehicle: Chrysler Town & Country
Category: Service
Service Date: 12/12/2017
Review Created: 12/18/2017
This review was collected via phone interview by Customer Research Inc.
William H. on 12/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
William said the staff did a good job.
Vehicle: Pontiac Grand Prix
Category: Service
Service Date: 12/08/2017
Review Created: 12/12/2017
This review was collected via phone interview by Customer Research Inc.
ROBERT C. on 12/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very Professional "
These people are awesome they not only fixed my concerns in the time they said they would, and for a reasonable price. They even washed my car for me. It looked better picking it up than when I dropped it off. Not only was I smiling when I left, my car was too..Great job guys!!! Thank You
Vehicle: Pontiac G6
Service Date: 12/05/2017
Review Created: 12/09/2017 10:08 AM
Mark L. on 12/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mark said the staff kept their word on the services that were given to his vehicle.
Vehicle: Toyota Avalon
Category: Service
Service Date: 12/06/2017
Review Created: 12/07/2017
This review was collected via phone interview by Customer Research Inc.
Gene L. on 12/06/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Gene said the business is good, but the service light came on after he got the vehicle back.
Vehicle: Nissan Xterra
Category: Service
Service Date: 12/05/2017
Review Created: 12/06/2017
This review was collected via phone interview by Customer Research Inc.
Aaron C. on 12/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Aaron said the staff did a fantastic job.
Vehicle: Ford Mustang
Category: Service
Service Date: 12/04/2017
Review Created: 12/06/2017
This review was collected via phone interview by Customer Research Inc.
Micheal S. on 12/01/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Micheal said he had to return his vehicle for work.
Vehicle: Mazda Protege
Category: Service
Service Date: 11/28/2017
Review Created: 12/01/2017
This review was collected via phone interview by Customer Research Inc.
Julius J. on 12/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Julius said this business did a good job.
Vehicle: Ford F-150
Category: Service
Service Date: 11/24/2017
Review Created: 12/01/2017
This review was collected via phone interview by Customer Research Inc.
Arvin S. on 12/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Arvin said this business was fair and they did good work.
Vehicle: Chevrolet
Category: Service
Service Date: 11/29/2017
Review Created: 12/01/2017
This review was collected via phone interview by Customer Research Inc.
Kenny on 11/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Ashley. She said there were no problems. The price was right.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 11/27/2017
Review Created: 11/29/2017
This review was collected via phone interview by Customer Research Inc.
ROBERT P. on 11/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast Repair..."
They had to order the titan TCU (transmission control unit - computer ) and it comes the transmission valve body
"Big Money " ... I drop the truck off on Saturday knowing that they would have to order parts and I probably won't get it back until the end of this week . I was wrong , got a call on Tuesday and it was ready to go... Great Shop ...
Vehicle: Nissan Titan
Service Date: 10/24/2017
Review Created: 11/28/2017 11:38 AM
Displaying Review 1 - 20 of 309 in total