Ocean Automotive North Beach Towing

Overview

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

52 Reviews

96% Would Recommend
Latest Review 4 months ago

Reviews


JA
Jason A.
Ocean Shores, WA
Overall Rating 1/5rating 1rating 1rating 1rating 1
01/31/2019
WORST MECHANIC EVER!!!!
Jay Freeman is the WORST MECHANIC EVER!!!. I got less than 1,000 miles off his work, and it failed in the worst way within 24 hours. His alternator installation almost caused a 3 lane freeway collision when all my power accessories, including steering failure at 70 mph?! IT GETS WORSE!!!. He stripped my drain plug, which created a huge mess and almost fried my engine. Fixing his careless fuck ups in a REAL SHOP COST ME AN ADDITIONAL $1,800!!! Even worse, it was across state lines. He made no effort to correct this massive nightmare in any manner, and won't return my calls. BEWARE, he's closing shop March 1st 2019. I'm doing the world a favor and contacting the BBB and pursuing legal action to ensure I'm the last person to get screwed by this dishonorable P.O.S. Be very aware of this. Don't let him ruin your car, finances, and trust.

CC
Cearleys C.
Tacoma, WA
Overall Rating 1/5rating 1rating 1rating 1rating 1
01/19/2018
Cearleys
This company kept our vehicle two months and still didn’t get the work done. They used the insurance payout to get a good used motor then incorrectly put the motor in our car and this seized the motor and voided the warranty. Had to get insurance co tow our car back to our home to find a competent shop. The owners weren’t apologetic or helpful in any way. Looking for a great shop, all these people can offer are excuses. DONT USE THIS GARAGE YOU WILL LIVE TO REGRET IT.

JH
Jo H.
Washington
Lincoln MKX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2016 Category: Service
Jo said the business is great, and she's never had any problems with them.
This review was collected via phone interview by Customer Research Inc.

TT
Terry T.
Washington
Nissan Titan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2016 Category: Service
Terry said he has been to the business before.
This review was collected via phone interview by Customer Research Inc.

MS
Maya S.
Ocean Shores, WA
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2016 Category: Service
Maya said the business always goes above and beyond for her. She stated they provided great service.
This review was collected via phone interview by Customer Research Inc.

PV
Peter V.
Ocean Shores, WA
Chevrolet Blazer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/25/2016 Category: Service
Peter said the business had good service. They did what they were asked to do.
This review was collected via phone interview by Customer Research Inc.

PO
Pat O.
Washington
Scion xB
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2016 Category: Service
Pat said the business did everything they said they would do and she would recommend them for service.
This review was collected via phone interview by Customer Research Inc.

AA
Anne A.
Washington
Dodge Neon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2016 Category: Service
Anne said the business employees are very personable and helped her out a lot.
This review was collected via phone interview by Customer Research Inc.

JM
Jeff M.
Chevrolet Aveo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2016
Service and the people
Every time I've taken a vehicle to Ocean Automotive, the work has been excellent, the problem explained in detail, and no follow-up issues with the repair. Besides, it's a nice experience in a friendly, local place where you're treated right.

DH
Don H.
Hoquiam, WA
Chevrolet C3500 HD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2016 Category: Service
Don said the service the service was very good and he would recommend the business.
This review was collected via phone interview by Customer Research Inc.

MM
Marie M.
Ocean Shores, WA
Lincoln Town Car
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2016 Category: Service
Marie said she likes this business they do good work. She always receive good service and they are very efficient.
This review was collected via phone interview by Customer Research Inc.

DV
Dick V.
Ocean Shores, WA
Honda Passport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2016 Category: Service
Dick said everything was fine with this business.
This review was collected via phone interview by Customer Research Inc.

JM
Jason M.
Ocean Shores, WA
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2016 Category: Service
Jason said the business does great work. They got everything done that he needed done to his vehicle and they were pretty quick.
This review was collected via phone interview by Customer Research Inc.

PB
Peggy B.
Washington
Dodge Neon
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/16/2016 Category: Service
Peggy said the business is always very good.
This review was collected via phone interview by Customer Research Inc.

LH
Leon H.
Washington
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2016 Category: Service
Leon said his overall experience with the business was really good and he would recommend them to anyone.
This review was collected via phone interview by Customer Research Inc.

SS
Shannon S.
Washington
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2016 Category: Service
Shannon said this business was great. He has already recommended others to them.
This review was collected via phone interview by Customer Research Inc.

SH
Steven H.
Ocean Shores, WA
Chevrolet Aveo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/29/2016 Category: Service
Steven said the business did everything they needed to do very quickly.
This review was collected via phone interview by Customer Research Inc.

DE
Daniel E.
Copalis Beach, WA
Dodge Durango
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/24/2016
All around best service. Awesome work one my car. Thank you guys I'll be back....
I will bring my vehicles there.. My home town all around best auto shop around and freindy home town people thank you guys

BC
Beverly C.
Copalis Beach, WA
Oldsmobile Eighty-Eight
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2016 Category: Service
Beverly is very pleased with this business. They always take very good care of her, even when her vehicle is not ready, they pick her up and drop her off from work. They are a very honest business.
This review was collected via phone interview by Customer Research Inc.

DB
Diane B.
Ocean Shores, WA
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/29/2016 Category: Service
Diane said they always give her good service.
This review was collected via phone interview by Customer Research Inc.

Displaying 1 Review