Overview

Overall Rating 4.38/5Overall Rating 4.38/5Overall Rating 4.38/5Overall Rating 4.38/5rating 4.38

711 Reviews

ReScore Reviews™ (11)

ReScore
Overall Rating 2.8181818/5Overall Rating 2.8181818/5rating 2.8181818rating 2.8181818rating 2.8181818
Original
Overall Rating 1.9090909/5rating 1.9090909rating 1.9090909rating 1.9090909rating 1.9090909
89% Would Recommend
100% Business Response
Latest Review 4 days ago

Reviews


MR
Micheal R.
Waco, TX
2018 Hyundai Elantra
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/16/2019 Category: Service
Hire people with management skills
Service manager was more worried about selling tires then the maintenance of my Vehicle. Or Whether the vehicle was under warranty.

CW
Connie W.
Mc Gregor, TX
2008 Hyundai Santa Fe
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/07/2019 Category: Service
Great People! High Prices.
The title says it all.

Verified Customer
Waco, TX
2015 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2019 Category: Service
Performance Timely
It was performed quite timely.

Verified Customer
Waco, TX
2013 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2019 Category: Service
Friendly and quick service
Friendly staff. Reasonable price and received necessary and quick service.

RM
Rita M.
Waco, TX
2012 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/02/2019 Category: Service
Great Service-But
I really thought the service tech was great but as far as the communication goes, I thought it was lacking a bit.
There were things that I wanted checked out and other things (one in particular) that I might have wanted done but I felt rushed and just left without getting them done or asking about it. I must say that I am satisfied with what was done as far as the service on my vehicle goes but felt less than satisfied that not everything was looked into that I wanted done. Thank you for your time and listening.

CG
Cathey G.
Waco, TX
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019 Category: Service
Excellent Service
I always get great service from Greg May Hyundai.

SS
Steven S.
Woodway, TX
2019 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
People
Very friendly. Helpful service

Verified Customer
Lorena, TX
2012 Hyundai Sonata Hyb
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/14/2019 Category: Service
So so
n/A

RB
Roni B.
China Spring, TX
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
PRO CUSTOMER
VERY CUSTOMER FRIENDLY. PROMPT SERVICE. SERVICE WITH A SMILE.

Verified Customer
Mc Gregor, TX
2016 Hyundai Equus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
Service visit
Service has been excellent since day 1. No issues with the Equus since day one. Great brand and dealership

Verified Customer
Clifton, TX
2013 Hyundai Genesis Co
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019 Category: Service
Great service!
Very professional and quick service. The staff at this dealership are amazing! Everyone is very helpful and knowledgable.

Verified Customer
Waco, TX
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/27/2019 Category: Service
Honesty, and empathy
The people we interacted with were helpful and took interest of our concerns.
SAMUEL M. from Greg May Hyundai responded on 05/30/2019

Thank you for the five star review


WH
Weldon H.
Waco, TX
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2019 Category: Service
Sonata service
Very quick and professional service!
SAMUEL M. from Greg May Hyundai responded on 05/30/2019

Thank you for the five star review


BS
Betty S.
Waco, TX
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2019 Category: Service
Service and the associates
I don’t take my Hyundai nowhere else but Greg May. I believe they have shown to be honest in their dealings with me. And I trust my car with them.
SAMUEL M. from Greg May Hyundai responded on 05/30/2019

Thank you for the five star review


Verified Customer
Cedar Park, TX
2015 Hyundai Sonata Hyb
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/24/2019 Category: Service
Service was great
When our car broke down a second time (that showed as what was wrong wasn’t actually what was wrong), they went above & beyond to make sure it was fixed completely & we were not inconvenienced.
SAMUEL M. from Greg May Hyundai responded on 05/30/2019

Thank you for responding to the survey


DB
David B.
Mc Gregor, TX
2019 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2019 Category: Service
David B.
Everyone was helpful and courteous and ready to help get things done. Even told us about some recalls for our vehicle and parts were ordered already. They told when the parts and key arrived, they would call For an appointment. That is service.
SAMUEL M. from Greg May Hyundai responded on 05/30/2019

Thank you for the five star review


BP
Barbara P.
Waco, TX
2018 Hyundai Sonata
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/21/2019 Category: Service
Acceptable
Acceptable. I like taking my vehicle back to the same place I bought it
SAMUEL M. from Greg May Hyundai responded on 05/22/2019

Thank you for responding to the survey. I understand that you feel like it should have not taken a few days to fix your vehicle. Electrical issues can sometimes take days even weeks to figure out because the only way to find it is to start testing wires in the area. It took the technician a few hours to drop the headliner and see if one of the wires was pinched which was his original thought. The reason it took him 2 days is because he did not find anything wrong after dropping the headliner and had to continue diagnosing and testing wires. 


JH
Janiece H.
Waco, TX
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2019 Category: Service
Very efficient & timely
I was very happy with the concern of the service attendant and appreciated him keeping me informed of service needed & cost.
SAMUEL M. from Greg May Hyundai responded on 05/30/2019

Thank you for the five star review


JW
Joyce W.
Waco, TX
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2019 Category: Service
I can make an appointment and they take care of everything promptly.
they take care of my vehicle at the appointed time.
SAMUEL M. from Greg May Hyundai responded on 05/30/2019

Thank you for the five star review.


DP
Douglas P.
Round Rock, TX
2016 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2019 Category: Service
May Hundai Service
Great service
SAMUEL M. from Greg May Hyundai responded on 05/30/2019

Thank you for the five star review