Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

322 Reviews

98% Would Recommend
Latest Review 10 days ago

Reviews


MW
MATT W.
Placentia, CA
Toyota Camry Solara
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2018
Reliable and pleasant experience
We have been taking all of our family's cars to Auto Care Plus for a few years now and they never disappoint. Everyone is always very friendly and I never feel that they are doing something that is not in my best interest. I appreciate that they show me the broken parts' even though I am not a mechanic - I can see what they see. It is a family business and I like supporting that as well. I recommend Auto Care Plus to my friends.

LW
LIZ W.
Anaheim, CA
GMC Canyon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018
Knowledge and Customer Service!!!
My last 4 vehicles have been in the hands of Auto Care Plus....Jack and his son Jack along with Jan in the office always go above and beyond for their business and customers. Ongoing knowledge and their customer service, along with their honesty is why I have, and will be a customer. I recommend them highly for vehicle repairs.

DD
DAVID D.
Yorba Linda, CA
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018
GOOD PLACE TO TAKE CAR TO BE WORKED ON
ALWAYS GOOD TO TAKE THE IN / GOOD P/ACE / GOOD JOB .

WB
Wayne B.
Anaheim, CA
Lincoln Mark VIII
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018 Category: Service
Wayne said the facility is reasonably priced and the staff do good work fairly quickly, but Jack did not give him a estimate on the fuel pump and labor.
This review was collected via phone interview by Customer Research Inc.

MR
Max R.
Santa Ana, CA
Mazda B4000
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/26/2018 Category: Service
Max said the business couldn't fix his vehicle. They determined that it was not the issue that they thought it was, and the engine would need to be replaced to fully fix the problem.
This review was collected via phone interview by Customer Research Inc.

FR
Fred R.
Orange, CA
GMC Yukon XL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Fred said the staff at this business was honest. They do the work on time and he has no issues with them.
This review was collected via phone interview by Customer Research Inc.

MR
MAX R.
Santa Ana, CA
Mazda B4000
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/23/2018
Decent parts changers but I wouldn't rely on them for diagnostics
They are nice people and if all you need is basic work, it is a good place. If you need them to analyze the cause, I would look elsewhere.

GC
GARRETT C.
Orange, CA
Chevrolet Colorado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2018
No complaints
Friendly service. Dropped my truck off on Friday and they made sure the service was complete by Monday. Final price was close to quote.

DG
Don G.
Orange, CA
Dodge Nitro
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/22/2018 Category: Service
Don said it was a good experience at this business. He has been there before and would recommend it.
This review was collected via phone interview by Customer Research Inc.

JS
Jasmine S.
Orange, CA
INFINITI G35 Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Jasmine said she likes the fact that the business has been family owned for three generations. She stated that there was a time when she was charged thirty-five dollars just for the business to lift her vehicle to retrieve the overflow cap.
This review was collected via phone interview by Customer Research Inc.

RH
ROBERT H.
Orange, CA
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018
Regular Maintenance
This particlar fsmily own business is just of the chart. They cannnot so enough for you. Thwy want you to be satisfied. They have teemendous integrity snd honesty for regarding rheir service. They always do a great job. They are highly recommended.

CF
CAREN F.
Orange, CA
Nissan Sentra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018
Great Service & Fair Price
I needed a repair done to my car. I needed to wait there while the repair was completed. It was done quickly and all the people that work there from the front desk to the mechanics are very pleasant and seem happy. They are honest and I will be back for regular service & maintenance.

Verified Customer
Anaheim, CA
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018
Honest
Great family owner business for all auto care needs

RR
Robert R.
Anaheim, CA
Ford Mustang
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2018 Category: Service
Robert said the people were great, really helpful, and nice, all around.
This review was collected via phone interview by Customer Research Inc.

WB
Wayne B.
Anaheim, CA
HUMMER H2
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Wayne said everything was perfect. The staff fixed the vehicle right on time, and at a good price.
This review was collected via phone interview by Customer Research Inc.

PC
Paul C.
Placentia, CA
Ford F-150
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/11/2018 Category: Service
Paul said this business had his vehicle for 9 days with no calls made to him, finally on 10th day he called them and they told him what was wrong with his vehicle. He has no idea why they never called him. The service was great, but he was wondering why he had to call them to find out what was wrong. The business seemed good , but he does not know what took so long.
This review was collected via phone interview by Customer Research Inc.

DA
Dale A.
Orange, CA
Chevrolet Silverado SS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Dale said the service was good, the price was fair, and he was satisfied.
This review was collected via phone interview by Customer Research Inc.

CV
Christopher V.
Whittier, CA
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Christopher said the staff at this business did what he asked and they found other things with his vehicle for him to be aware of.
This review was collected via phone interview by Customer Research Inc.

JM
JACK M.
Anaheim, CA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018
auto care plus
Honest and dependable

TS
Thomas S.
Orange, CA
Dodge Dakota
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Thomas said the staff was nice, and his vehicle is running great.
This review was collected via phone interview by Customer Research Inc.

Displaying 1 Review