Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

354 Reviews

98% Would Recommend
Latest Review 7 days ago

Reviews


MR
Max R.
Santa Ana, CA
Mazda B4000
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/26/2018 Category: Service
Max said the business couldn't fix his vehicle. They determined that it was not the issue that they thought it was, and the engine would need to be replaced to fully fix the problem.
This review was collected via phone interview by Customer Research Inc.

MR
MAX R.
Santa Ana, CA
Mazda B4000
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/23/2018
Decent parts changers but I wouldn't rely on them for diagnostics
They are nice people and if all you need is basic work, it is a good place. If you need them to analyze the cause, I would look elsewhere.

MV
MARTIN V.
Irvine, CA
Toyota Corolla
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
03/03/2018
Engine LIGHT on
For some reason when I got my car back it was worst then when I brought it in. I did not trust this place anymore because of this fact!

BS
BILL S.
Orange, CA
Honda CR-V
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/20/2017
Slow oil change
I drove in and asked about an oil change. They had a rack open so they got me right on. Most oil changes take about 15 minutes so I waited for the car. An hour and one half later the car was finished. Couldn't figure out why it took so long. They knew I was waiting so why didn't they get it done sooner. They found a nail in my tire and asked if they should fix it. I thought it would take three hours if an oil change takes an hour and one half so I declined. Not sure if I'm going back.

ML
MICHAEL L.
Fullerton, CA
Jeep Grand Cherokee
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/06/2017
Was not notified of repairs needed
They suck

RF
RON F.
Orange, CA
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2017
customer service
Good professional work.

BS
Brian S.
Orange, CA
Ford Ranger
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/26/2016 Category: Service
Brian said the service was great, but the $120 an hour rate is astronomical.
This review was collected via phone interview by Customer Research Inc.

DW
Doron W.
Orange, CA
Ford Expedition
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/17/2015 Category: Service
Doron said the employees at the business are very nice and the service is always fast. The services provided by the business are over priced compared to other businesses he has gone to.
This review was collected via phone interview by Customer Research Inc.

GS
GINNY S.
Orange, CA
Dodge Grand Caravan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/14/2019
Dodge Caravan
Hello, the brakes were fixed perfectly, thank you.
The flapping noise from the vent is still there so I will need to bring van back in.

JM
JACK M.
Anaheim, CA
Cadillac SRX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019
auto care plus
trustworthy and reasonable pricing. Jack M.

MG
MIKE G.
Orange, CA
GMC Safari Passenger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019
5-Star Shop
Good honest work at a fair price. They address the problem and don't try to up sell you on something you don't need. I wouldn't go any place else. Good people

MM
MICHELLE M.
Lakewood, CA
Chevrolet Prizm
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019
They are honest and do good work
Have been going to them for many years and great service.

RB
REBECCA B.
Orange, CA
Mitsubishi Mirage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2019
Great service
Great service as usual! I truly trust them!

Verified Customer
Orange, CA
Toyota Camry Solara
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019
Auto Care Plus
Professional, skilled, reasonably priced.

JH
JOHN H.
Orange, CA
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2019
Check engine diagnosis
Jan and junior were awesome! I’m and out quickly with a excellent service. Highly recommend

LW
LIZ W.
Anaheim, CA
GMC Canyon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019
Great service and Honest
AUTO CARE PLUS is a fantastic, honest business. My last 4 vehicles have been in the hands of Jack, Jack Jr. and Jan whom is in the office. If you and your ride are not a customer of AUTO CARE PLUS, you are losing out. Best place in Orange

MM
MIRIAM M.
Orange, CA
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019
Great service
This is the first place where I've been that explain the process with details of the work that was done and the recommendations... They are honest and kind... Definitely 5 stars .. 🤗

JS
JESSE S.
Irvine, CA
INFINITI G37 Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2019
Friendly service
Awesome staff. Very knowledgeable and trustworthy.

SU
SONIA U.
Westminster, CA
Cadillac ATS Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/30/2018
Always pleasant and quality service
Jan got me in and out. My car was serviced with excellence. I always leave happy and secure in a job well done 👍

GH
Gary H.
Anaheim, CA
Buick Lucerne
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018 Category: Service
Spoke with Stella. She said this is a really nice business and she has used them for years.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 354 in total