Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

308 Reviews

98% Would Recommend
Latest Review 24 days ago

Reviews


MV
MARTIN V.
Irvine, CA
Toyota Corolla
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
03/03/2018
Engine LIGHT on
For some reason when I got my car back it was worst then when I brought it in. I did not trust this place anymore because of this fact!

BS
BILL S.
Orange, CA
Honda CR-V
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/20/2017
Slow oil change
I drove in and asked about an oil change. They had a rack open so they got me right on. Most oil changes take about 15 minutes so I waited for the car. An hour and one half later the car was finished. Couldn't figure out why it took so long. They knew I was waiting so why didn't they get it done sooner. They found a nail in my tire and asked if they should fix it. I thought it would take three hours if an oil change takes an hour and one half so I declined. Not sure if I'm going back.

ML
MICHAEL L.
Fullerton, CA
Jeep Grand Cherokee
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/06/2017
Was not notified of repairs needed
They suck

RF
RON F.
Orange, CA
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2017
customer service
Good professional work.

BS
Brian S.
Orange, CA
Ford Ranger
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/26/2016 Category: Service
Brian said the service was great, but the $120 an hour rate is astronomical.
This review was collected via phone interview by Customer Research Inc.

DW
Doron W.
Orange, CA
Ford Expedition
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/17/2015 Category: Service
Doron said the employees at the business are very nice and the service is always fast. The services provided by the business are over priced compared to other businesses he has gone to.
This review was collected via phone interview by Customer Research Inc.

RR
Robert R.
Anaheim, CA
Ford Mustang
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2018 Category: Service
Robert said the people were great, really helpful, and nice, all around.
This review was collected via phone interview by Customer Research Inc.

ES
ED S.
Orange, CA
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018
Great place
I’ve been going here for years I had an oil leak they fixed it then it had a little problem they took care of it no problem no charge I think what I like about this place is I don’t think I’m being cheated I have four cars one with 350,000 miles on it I’ll service by them couple engine jobs transmissions. You won’t feel like you got ripped off here recommend it highly .

WB
Wayne B.
Anaheim, CA
HUMMER H2
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Wayne said everything was perfect. The staff fixed the vehicle right on time, and at a good price.
This review was collected via phone interview by Customer Research Inc.

PC
Paul C.
Placentia, CA
Ford F-150
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/11/2018 Category: Service
Paul said this business had his vehicle for 9 days with no calls made to him, finally on 10th day he called them and they told him what was wrong with his vehicle. He has no idea why they never called him. The service was great, but he was wondering why he had to call them to find out what was wrong. The business seemed good , but he does not know what took so long.
This review was collected via phone interview by Customer Research Inc.

DA
Dale A.
Orange, CA
Chevrolet Silverado SS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Dale said the service was good, the price was fair, and he was satisfied.
This review was collected via phone interview by Customer Research Inc.

CV
Christopher V.
Whittier, CA
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Christopher said the staff at this business did what he asked and they found other things with his vehicle for him to be aware of.
This review was collected via phone interview by Customer Research Inc.

JM
JACK M.
Anaheim, CA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018
auto care plus
Honest and dependable

DA
David A.
Palmdale, CA
Dodge Charger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
Spoke with Claudia. She said the service was perfect and convenient. The employees were wonderful, speedy and they did a good job.
This review was collected via phone interview by Customer Research Inc.
Jack S. from Auto Care Plus responded on 06/06/2018

Thank you Claudia for your review.  We're very happy to see you were plealsed with the service you received at our shop.  We strive to do our best for all our customers.
Jack


TS
Thomas S.
Orange, CA
Dodge Dakota
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Thomas said the staff was nice, and his vehicle is running great.
This review was collected via phone interview by Customer Research Inc.

CK
Chris K.
Norwalk, CA
Mitsubishi Lancer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Chris said it was definitely good service.
This review was collected via phone interview by Customer Research Inc.

WB
Wayne B.
Anaheim, CA
HUMMER H2
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/24/2018 Category: Service
Wayne said he was under the impression that the work would be done in one day, but it was done in 2 -3 days.
This review was collected via phone interview by Customer Research Inc.

RM
RON M.
Yorba Linda, CA
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018
Always take care of us.
Auto Care Plus does a great job of keeping my personal and our company vehicles on the road.

DA
Dale A.
Orange, CA
Chevrolet Silverado SS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
Dale said the service was good and not overpriced.
This review was collected via phone interview by Customer Research Inc.

GA
GILBERT A.
Orange, CA
Dodge Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018
The honesty and integrity are priceless
Auto Care Plus have always been honest and fair in regards to their business practices. I have known the owners for years and always know that the work being done on my van is not only quality, but also honest work.

Displaying Review 1 - 20 of 308 in total