Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

338 Reviews

98% Would Recommend
Latest Review 1 day ago

Reviews


MR
Max R.
Santa Ana, CA
Mazda B4000
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/26/2018 Category: Service
Max said the business couldn't fix his vehicle. They determined that it was not the issue that they thought it was, and the engine would need to be replaced to fully fix the problem.
This review was collected via phone interview by Customer Research Inc.

MR
MAX R.
Santa Ana, CA
Mazda B4000
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/23/2018
Decent parts changers but I wouldn't rely on them for diagnostics
They are nice people and if all you need is basic work, it is a good place. If you need them to analyze the cause, I would look elsewhere.

MV
MARTIN V.
Irvine, CA
Toyota Corolla
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
03/03/2018
Engine LIGHT on
For some reason when I got my car back it was worst then when I brought it in. I did not trust this place anymore because of this fact!

BS
BILL S.
Orange, CA
Honda CR-V
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/20/2017
Slow oil change
I drove in and asked about an oil change. They had a rack open so they got me right on. Most oil changes take about 15 minutes so I waited for the car. An hour and one half later the car was finished. Couldn't figure out why it took so long. They knew I was waiting so why didn't they get it done sooner. They found a nail in my tire and asked if they should fix it. I thought it would take three hours if an oil change takes an hour and one half so I declined. Not sure if I'm going back.

ML
MICHAEL L.
Fullerton, CA
Jeep Grand Cherokee
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/06/2017
Was not notified of repairs needed
They suck

RF
RON F.
Orange, CA
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2017
customer service
Good professional work.

BS
Brian S.
Orange, CA
Ford Ranger
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/26/2016 Category: Service
Brian said the service was great, but the $120 an hour rate is astronomical.
This review was collected via phone interview by Customer Research Inc.

DW
Doron W.
Orange, CA
Ford Expedition
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/17/2015 Category: Service
Doron said the employees at the business are very nice and the service is always fast. The services provided by the business are over priced compared to other businesses he has gone to.
This review was collected via phone interview by Customer Research Inc.

SS
SUSAN S.
Orange, CA
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018
Great mechanics, honest service
The mechanics here are top notch and certified, and always fix the problem correctly the first time. The husband and wife who own it are wonderful and always treat my family very well. It’s great that we can drop off our car the night before late in the evening and put our information and key in the drop box. Our cars are running so much better since we’ve been coming to Auto Care Plus, and I’m never scared to drive my car anywhere. My car is 21 years old, and I have taken it up to the mountains in Arizona or for long local drives, and I never have problems.

RM
RON M.
Yorba Linda, CA
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018
Ron
Thanks for keeping our company and personal vehicles in the road!

TH
TIM H.
Orange, CA
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2018
Excellent Service!
Auto Care Plus team always delivers excellent vehicle and customer service. I have been getting my vehicles serviced here for almost 20 years and have always been happy with the work done at reasonable costs.

NA
NANCY JO A.
Orange, CA
Scion xA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2018
I rate Auto Care Plus a 5 star.
Auto Care Plus can be trusted. When I need work I always get worked in. Jan is top notch;
customer service the BEST!

JR
JASON R.
Orange, CA
Chevrolet Colorado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018
Honesty and professionalism
My family has been going to auto care plus for many years and will continue to do so. We know when we take our vehicles to get service, they will take care of us and for a great price.
Jack S. from Auto Care Plus responded on 11/13/2018

Hi Jason,
Thank you for taking the time to write a review.  It's been our pleasure to take care of your family's vehicles. 


LS
LYNETTE S.
Orange, CA
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2018
Auto care
Excellent service with great employees.

SM
STEVE M.
Garden Grove, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018
Friendly and Honest Car Repairs
We have been taking our cars to Jack and Jan for over 10 years. They always do excellent work at a fair price and never do unnecessary repairs. We have recommended their shop to our friends in the past and will continue to do so.

SC
STEVE C.
Orange, CA
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018
Job was completed on time and below original estimate. Very pleased with the service
Job was completed on time and below original estimate. Very pleased with the service

RF
ROSS F.
Anaheim, CA
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2018
Famliy own great honest work
I have been going to Auto care plus for over 20 years .They are family own mechanic .I would recommend them to anyone I know .

MM
MICHELLE M.
Lakewood, CA
Chevrolet Prizm
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018
Wonderful service
I had to have major work done on my car.
Auto car plus is honest trust worthy and
Does great work.
Been doing business with them for years.
Thanks again, Jack and Jan.

Verified Customer
Corona, CA
Toyota Celica
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2018
Good people
Good honest business! Great conscientious people. I would highly recommend taking your car into Auto care!!!!

NJ
NOLA J.
Santa Ana, CA
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018
Friendly and trustworthy car repair
Friendly, reliable, reasonable pricing. I can always trust and rely on Jack and his team to work on my car and my daughters cars.

Displaying Review 1 - 20 of 338 in total