Overview

Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5rating 4.96

717 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
100% Would Recommend
Latest Review about 22 hours ago

Reviews


EG
ELLEN G.
Tallahassee, FL
Honda Accord Cpe
Verified Customer
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05/25/2019
prompt, informative, and reliable, as usual
As a single female who knows next to nothing about cars, I always feel safe that Import Authority is watching out for my car and is not going to tell me I need to get stuff done until I actually need to.

TB
TED B.
Tallahassee, FL
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2019
Excellent service, as usual
Import Authority feels like family. We can count on them to keep our cars running, doing what it necessary, correctly, and just that.

MD
MARY BETH D.
Tallahassee, FL
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2019
Routine service
Always a great experience.

Verified Customer
Tallahassee, FL
Nissan Frontier 2WD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2019
Best Customer Service!
I have been going to Import Authority for almost 15 years, it is the only place to take your vehicle for repairs. Warren, Clint and Chip are the very professional, warm and caring people, you know you matter to them. My most recent visit was 100% positive, they made the time to work on my truck at the last minute and I am forever grateful. Thank you so much!

AH
ANNE H.
Tallahassee, FL
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2019
For over 30 years the BEST auto care!
Import Authority is simply the BEST! We have and will go out of our way for the most competent and helpful car maintenance crew around. All work is done timely, with honesty and integrity. And on top of that you get the very nicest people as a bonus!

PW
PETE W.
Tallahassee, FL
Toyota Prius
Verified Customer
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05/16/2019
Great Service!
Got me in quick and a great price. Thanks!

AG
AMY G.
Tallahassee, FL
Toyota Celica
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2019
Ten!
Always a relief to receive my repaired car back, in a timely manner and in a friendly office. Great job and thanks!

BV
BLANCA V.
Tallahassee, FL
Lexus RX 350
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/13/2019
Lexus rx 350
Great service. Very professional. Nice people. As always is a pleasure to do business with them.

FS
FELIX S.
Tallahassee, FL
Nissan Versa
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2019
Professional and friendly staff! Thanks Chip!
I love this place!
Always treated with respect and timely service!

BB
BRYAN B.
Tallahassee, FL
Ford F-150
Verified Customer
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05/10/2019
Excellent, as always
Import has been taking care of my car and truck as long as I have owned them. The people here are always kind, knowledgeable, and professional. Because of them, I've been able to take a heap of junk to 289,000 miles. The repairs that were needed and the advice from the guys have been spot on every time.

ES
ERIKA S.
Tallahassee, FL
Acura RL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2019
Honest Mechanics!!!
The staff at Import Authority are some of the nicest and most honest people I have ever met. They do not try to sell you something you don’t need. They tell you exactly what you NEED and let you make the decision on what they recommend. I would not consider taking my Acura any where else for service. I am a loyal customer for as long as they are in business!

MP
MICHELLE P.
Tallahassee, FL
Honda Element
Verified Customer
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04/30/2019
Always excellency here
Diagnosis and work is always on point with these guys! Love them and thankful I was recommended here 2 years ago :-)

DK
DEBBIE K.
Honda Element
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/22/2019
Reliable, friendly service
IA always does a good job of diagnosing and repairing my car. I don't have to worry about them "inventing" problems just to get more money out of me. The only bad thing I can say is , due to the nature of their parking lot, I usually need to vacuum the driver's floorboard of my car after they've repaired it! ;)

CR
CLIFF R.
Tallahassee, FL
Ford Ranger
Verified Customer
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05/25/2018
Import Authority is always there for me.
My "check engine" light came on Tuesday night coming home from Thomasville. I brought my truck in around 7:30 Wedensday morning with no appointment. They were able to check it out and fix the problem while Casey (my dog) and I waited. Outstanding!

NA
NEIL A.
Tallahassee, FL
Toyota Venza
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2018
Excellent.
Always reliably fast and competent! Have recommended many times.

GY
GAIL Y.
Tallahassee, FL
INFINITI G35 Coupe
Verified Customer
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11/29/2017
Black Friday Special
My G35 got sick 68 miles from home.
AAA towed her to my family Import Authority shop. Before I had my first cup of coffee on Monday. Service Tech Craig had diagnosed the issue and service advisor Chip phoned me with details. By 4 same day my car had a new Radiator & thermostat, oil change & O ring and was ready for me. Thanks guys :)

SW
SUSAN W.
Tallahassee, FL
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2017
90,000 mile check
They did a great job on the 90,000 mile checkup. I also got the oil changed. I just wish I had been given a better idea of the cost of work being done.

BA
BRIAN A.
Tallahassee, FL
Honda Accord
Verified Customer
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08/31/2016
Great customer service, working for you
These folks are great, no-nonsense mechanics that want to get your car up and running at the best price they can. I will definitely be going back.

TE
TODD E.
Tallahassee, FL
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2016
Friendly service, attention to detail.
Friendly service, attention to detail.

BS
BETSY S.
Tallahassee, FL
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2016
Honest, competent, knowledgeable
Always helpful, friendly, knowledgeable

Displaying 1 Review