Handel Automotive Service Inc


Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

135 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
100% Would Recommend
Latest Review about 19 hours ago
Karla K. ReScore Review on 06/09/2016
ReScore
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Original
Overall Rating 1/5rating 1rating 1rating 1rating 1
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Stand Behind Their Work"
Recently I took my 2003 Ford Escape XLT in for a maintenance, tune-up and troubleshooting before a weekend trip to IA. Although, the truck was running better after spark plugs were replaced it did breakdown due to part failure (EGR valve). Upon return we discussed the issues and they agreed to replace one of the catalytic converters for free for the inconvenience that was experienced by the breakdown. Thanks for working with me to fix any remaining issues so I could get it running better and back on the road again.
Vehicle: Ford Escape
Service Date: 04/29/2016
Review Created: 05/15/2016 11:31 PM

Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Brakedown After Tune-up"
Took 2003 Ford Escape in for maintenance, tune-up and trouble-shooting before weekend trip to IA. The truck has been taken there over the years. After picking up I headed out of town I noticed the engine light was still on. Didn't have time to take back in. Called to get reassurance to continue out-of-town (it was running better). Drove to IA, running better but not without misfiring still and some hesitation upon acceleration. Upon starting up for return on Sunday, it was running very rough, hoped it just needed to warm up. It broke down 10 miles out of town requiring a tow back to town. The EGR valve blew a hole and needed to be replaced along with coils. The exhaust is shot and needed to be vented which needs replacement as well. We need to work something out about the last visit and still needed repairs.
Vehicle: Ford Escape
Service Date: 04/29/2016
Review Created: 05/15/2016 11:31 PM
Darryl and Laurie D. at Handel Automotive Service Inc responded on 05/16/2016

Hi Karla,
Very sorry to hear you had problems on your trip, I will contact you personally to get a better idea of what happened. But rest assured if any of this was caused by the work we performed, we will absolutely do as needed to rectify the matter, You are and always will be a valued customer.

Thank you,
Bill

Ruth L. on 04/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"GREATEST automotive service in town!"
"Thank You ALL" once again for getting me back on the road with some great new tires!! For over 20 years I have been able to count on Handel's Automotive for the most HONEST and EXPERT repair when needed. To Bill, Laurie, Darryl and Matt I appreciate your commitment to making Handel's the BEST!!
Vehicle: Honda Odyssey
Service Date: 04/18/2018
Review Created: 04/19/2018 05:42 PM
Dave F. on 04/01/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Dave"
Great and speedy job.
Vehicle: Dodge Caravan
Service Date: 03/30/2018
Review Created: 04/01/2018 06:48 PM
Edward H. on 03/27/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service on my audi"
Bill is wonderful and always polite and helpful. he's honest and very knowledgeable. the service is excellent!! I tell everyone I know about this place. thanks for your excellent care!!
Vehicle: Audi A5
Service Date: 03/26/2018
Review Created: 03/27/2018 07:56 PM
Marsha E. on 03/25/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Trustworthy service"
Handel is where I always take my car for service. They know my car, they're trustworthy, friendly, and accommodating. I can't imagine going anywhere else!
Vehicle: Toyota Prius
Service Date: 03/20/2018
Review Created: 03/25/2018 06:16 PM
Vickie J. on 03/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recent maintenance "
I honestly wouldn’t know who else to trust! Bill at Handels is the best. Always up front as to what is a safety issue and what can wait for another time. Always accommodating and gets the job done in a timely fashion. Thank you all so much for the professional service
Vehicle: Oldsmobile Bravada
Service Date: 03/19/2018
Review Created: 03/20/2018 04:58 PM
Mark and Denise S. on 03/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Honest, fast service. A place you can trust.
Vehicle: Toyota Corolla
Service Date: 03/15/2018
Review Created: 03/18/2018 02:15 PM
Mark and Denise S. on 02/25/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service and honesty. "
I trust Daryl and Bill with the honesty they provide on my Nissan. They tell you the truth about your vehicle. They also make you feel like family.
Vehicle: Nissan Titan
Service Date: 02/22/2018
Review Created: 02/25/2018 01:45 PM
Edward H. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service in my audi"
Handel automotive is a great place . Bill is reliable and honest the work that they do is impeccable
Vehicle: Audi A5
Service Date: 01/12/2018
Review Created: 01/15/2018 03:38 AM
Judy H. on 01/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"AweSome Care"
Highly Recommend Handel!!!!. They care about their customers, on time and even more, mechanics are certified and do their job, reasonable repair pricing. What more can I say?
Vehicle: Toyota RAV4
Service Date: 01/05/2018
Review Created: 01/10/2018 08:24 AM
Charles J. on 12/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quality Work Fast"
You can always trust Handel Auto to gets you in quickly and do high quality work.
Vehicle: GMC Sierra 3500 Classic
Service Date: 12/27/2017
Review Created: 12/28/2017 11:08 AM
Ed J. on 12/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Top Notch Service"
Everyone here was great! My only regret is that I didn’t find out about them sooner. Great job to everyone all around! You’ve found yourselves a new loyal customer!
Vehicle: Toyota Camry
Service Date: 12/21/2017
Review Created: 12/23/2017 08:23 PM
Dave F. on 12/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Dave"
Great job on the Dodge as well as great cookies and coffee.

Thank you!
Vehicle: Dodge Ramcharger
Service Date: 12/20/2017
Review Created: 12/22/2017 05:37 AM
Tim H. on 12/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service and communication about resolutions"
On arrival greeted with friendly and like I was the only customer they had, Laura and Bill took the information quickly then followed after initial determination on what need to be fixed easy understood. Afterwards when I picked up the vehicle, it seemed 1000% better and 'alive' versus tired when it was brought in.
Vehicle: Ford Expedition
Service Date: 12/19/2017
Review Created: 12/21/2017 07:03 AM
Sandy S. on 12/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"polite realy nice.... Bill great guy"
Respectful . Bill explains things. They keep accurate records of what you have done and what will be needed.
Vehicle: Subaru Legacy Sedan
Service Date: 12/01/2017
Review Created: 12/18/2017 01:32 PM
Kristin G. on 12/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service!"
I was scheduled for an appointment in a weeks time. The weekend prior to my appointment, my concerns with the vehicle increased significantly and I dropped it off at Handel's on a Sunday. When I called Monday morning, I was just hoping to get in sometime near my previously scheduled appointment later in the week. They were able to get the vehicle in right away, diagnose the problem and have everything fixed by the close of business that day!
Vehicle: Toyota Corolla
Service Date: 12/04/2017
Review Created: 12/15/2017 01:31 PM
Ruth L. on 12/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Outstanding Service and Honesty!"
Handel's has been the ONLY place I have taken and will take my vehicles for 25 years!! Thanks to their outstanding service and honesty I have kept any vehicle that I have owned for many years knowing that it was always mechanically running the best! Bill's customer service can't be beat!! He makes you feel like a valued customer and because of his many years of service at Handel's to me he is irreplaceable!!! The mechanics may be behind the scenes but I know throughout the years they have also worked hard and done an excellent job of keeping my vehicles running great! "Thank you", to ALL of the employees at Handel's for your outstanding service and honesty.
Vehicle: Honda Odyssey
Service Date: 11/30/2017
Review Created: 12/10/2017 01:11 PM
Eric M. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Terrific service!"
They are awesome.
Vehicle: Chevrolet Chevy Express
Service Date: 11/14/2017
Review Created: 11/17/2017 04:06 AM
Kathy S. on 10/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, reliable, honest"
I would recommend Handel Automotive to anyone who wants fast, reliable and honest service.
Vehicle: Pontiac G6
Service Date: 10/26/2017
Review Created: 10/27/2017 06:14 AM
Robert M. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"People I Trust"
Good people I've been trusting with my cars for 14 years
Vehicle: Ford Fiesta
Service Date: 10/10/2017
Review Created: 10/17/2017 07:09 AM
Displaying Review 1 - 20 of 135 in total