Overview

Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5rating 4.69

343 Reviews

97% Would Recommend
Latest Review 13 days ago

Reviews


RC
Ramino C.
Chicago, IL
Oldsmobile Cutlass Supreme
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2017 Category: Service
Ramino said this business provided really good service. He has been doing business with them for 30 years.
This review was collected via phone interview by Customer Research Inc.

AB
Anthony B.
Chicago, IL
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2017 Category: Service
Anthony said the business always does a good job on his vehicle.
This review was collected via phone interview by Customer Research Inc.

LG
Linda G.
La Grange, IL
Chrysler Sebring
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2017 Category: Service
Linda said they did a good job and she was satisfied.
This review was collected via phone interview by Customer Research Inc.

KG
Katrice G.
Chicago, IL
Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2017 Category: Service
Katrice said Ricardo was the best.
This review was collected via phone interview by Customer Research Inc.

RM
Robert M.
Chicago, IL
Volkswagen Jetta Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2017 Category: Service
Robert said the staff were prompt. He can leave his vehicle with them and doesn't have to worry. They call him before they even start working on it and let him know what it will cost. When goes to pick it up the cost is as promised.
This review was collected via phone interview by Customer Research Inc.

AM
Angelo M.
Alsip, IL
Chevrolet Silverado 1500
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/18/2017 Category: Service
Angelo said the business usually does a good job but the steering wheel is no longer properly aligned and therefore the work was not done properly.
This review was collected via phone interview by Customer Research Inc.
Dave D. from Marquette Frame & Wheel Alignment responded on 07/29/2017

Sorry to hear that the steering wheel is not centered. but as explained before when you modify your trucks suspension, lower than what the manufacture recommend your alingment specification will change and all we can do is max out the specification to prevent tirewear. Your more than welcome to bring the truck back and will try to center out the steering wheel for you. Thank you

Marquette Frame & Wheel Alignment
773/434-1221

CR
Casaudra R.
Chicago, IL
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2017 Category: Service
Casaudra said it was good and she liked the service they provided. Every experience has been pretty good. She appreciates Marquette.
This review was collected via phone interview by Customer Research Inc.

AH
Armando H.
Chicago, IL
Acura 3.2TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2017 Category: Service
Armando said the business provides good service. The staff told him what was wrong with the vehicle. They let him know that if he left the vehicle with them, it would be fixed in one day.
This review was collected via phone interview by Customer Research Inc.

JH
Johnie H.
South Holland, IL
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2017 Category: Service
Johnie said he would recommend this business to others.
This review was collected via phone interview by Customer Research Inc.

CY
Carl Y.
Chicago, IL
Pontiac Torrent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2017 Category: Service
Carl said the service was good.
This review was collected via phone interview by Customer Research Inc.

SM
Shareda M.
Chicago, IL
Chevrolet Cobalt
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/23/2017 Category: Service
Shareda said the employees are personable and she feels comfortable there. Her one concern is the facility is too small to handle so much work. It took longer than she expected to repair her vehicle.
This review was collected via phone interview by Customer Research Inc.

AH
Alexis H.
Chicago, IL
Cadillac CTS
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/23/2017 Category: Service
Alexis said the alignment could have been better. Her vehicle is already at another business.
This review was collected via phone interview by Customer Research Inc.

CB
Concitta B.
Chicago, IL
Chevrolet Cobalt
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/20/2017 Category: Service
Concitta said they did a good job.
This review was collected via phone interview by Customer Research Inc.

MW
Marquis W.
Chicago, IL
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2017 Category: Service
Marquis said this business had really good service, let him know a time frame and got right to the point. He did say he would like to be able to change the channel on the television in the waiting room.
This review was collected via phone interview by Customer Research Inc.

BK
Blanche K.
Chicago, IL
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2017 Category: Service
Blanche said the service was the best. She liked the way they presented themselves and the way they operated.
This review was collected via phone interview by Customer Research Inc.

DJ
Dwayne J.
Chicago, IL
Chevrolet Silverado
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/14/2017 Category: Service
Dwayne said he would recommend this business to others.
This review was collected via phone interview by Customer Research Inc.

CP
Craig P.
Crete, IL
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2017 Category: Service
Craig said they took care of him and were fast. The outcome was better than he expected.
This review was collected via phone interview by Customer Research Inc.

EG
Eduardo G.
Chicago, IL
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2017 Category: Service
Eduardo said this business provided good service.
This review was collected via phone interview by Customer Research Inc.

TM
Theodies M.
Chicago, IL
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2017 Category: Service
Spoke with Johnny. He said he has been using the business since 1959 or 1960. They are very good.
This review was collected via phone interview by Customer Research Inc.

JP
Jasmin P.
Chicago, IL
Chevrolet Monte Carlo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2017 Category: Service
Jasmin said they were very nice.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 181 - 200 of 343 in total