Overview

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

340 Reviews

97% Would Recommend
Latest Review 9 days ago

Reviews


BP
Bennie P.
Chicago, IL
Chevrolet Astro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2015 Category: Service
Bennie said everything with the service at this business was wonderful.
This review was collected via phone interview by Customer Research Inc.

LA
Larry A.
Dolton, IL
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2015 Category: Service
Larry said this business did a good job. He would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

EC
ERIKA C.
Chicago, IL
Toyota Avalon
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
09/26/2015
disillusion
Discouraged with service. Don't understand how the dialogue went wrong. We asked them to fix rear struts yet they fixed front...why????
Dave D. from Marquette Frame & Wheel Alignment responded on 10/21/2015


We are very sorry to hear that your not satisfied with our service. When we spoke with your husband who authorized the work, he was told that the rear struts are good and the front were leaking. We did not see any other problems with your vehicle, but we would like a chance to earn your buisness back. we would really hate to lose a good customer over a misunderstading. Thank you

Marquette Frame & Wheel Alignment
773/434-1221

EG
Edwin G.
Chicago, IL
Cadillac DeVille
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2015 Category: Service
Edwin said this is the only facility he goes to and they do a wonderful job, every time.
This review was collected via phone interview by Customer Research Inc.

PD
PAUL D.
Chicago, IL
Ford Windstar
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/23/2015
Professional service that my grandfather, father, and many friends and relatives have relied on over the years.
I pray that Marquette continues on for many years to come. Your service is invaluable. Thank you.

SW
Sansuray W.
Chicago, IL
Dodge Charger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2015 Category: Service
Sansuray said this business provided excellent service.
This review was collected via phone interview by Customer Research Inc.

MV
Miguel V.
Berwyn, IL
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2015 Category: Service
Miguel said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

JB
Jeremy B.
Chicago, IL
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2015 Category: Service
Jeremy said the employees at this business did what he asked them to do and everything was good.
This review was collected via phone interview by Customer Research Inc.

DE
David E.
Chicago, IL
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2015 Category: Service
David said he was completely satisfied with this business.
This review was collected via phone interview by Customer Research Inc.

CC
Coby C.
Chicago, IL
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2015 Category: Service
Coby said this business had good service and his vehicle runs fine.
This review was collected via phone interview by Customer Research Inc.

BS
Brenda S.
Chicago, IL
Pontiac Bonneville
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2015 Category: Service
Brenda said she has been with this business for 26 years and has had no problems with the service performed on her vehicle.
This review was collected via phone interview by Customer Research Inc.

AT
Alonzo T.
Matteson, IL
Cadillac DTS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2015 Category: Service
Alonzo said this business was quick, informative and thorough.
This review was collected via phone interview by Customer Research Inc.

BL
Bianca L.
Chicago, IL
Mercury Sable
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2015 Category: Service
Bianca said this business helped her out a lot and told her what was wrong with her vehicle.
This review was collected via phone interview by Customer Research Inc.

SS
Sherman S.
Chicago, IL
Chevrolet Monte Carlo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2015 Category: Service
Sherman said the work was done right at this business.
This review was collected via phone interview by Customer Research Inc.

TA
Terrence A.
Chicago, IL
Dodge Charger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2015 Category: Service
Terrence said the business did a pretty good job on his vehicle and did a thorough inspection.
This review was collected via phone interview by Customer Research Inc.

JE
Jennifer E.
Chicago, IL
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2015 Category: Service
Jennifer said they gave her answers to questions she had. The service was good.
This review was collected via phone interview by Customer Research Inc.

AB
Antwan B.
Chicago, IL
Cadillac DeVille
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2015 Category: Service
Antwan said everyone at this business was very nice. They explained everything to him.
This review was collected via phone interview by Customer Research Inc.

VT
Vincent T.
Chicago, IL
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2015 Category: Service
Vincent said he has no complaints about the service at this business.
This review was collected via phone interview by Customer Research Inc.

NB
Nichelle B.
Chicago, IL
Lexus ES 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2015 Category: Service
Nichelle said she came to this business to figure out what was wrong with her vehicle. They figured out the problem and the wait time was short.
This review was collected via phone interview by Customer Research Inc.

AT
Asia T.
Chicago, IL
Chevrolet Cobalt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2015 Category: Service
Asia said the business was great and everything was quick. She appreciated the feedback she was getting. The employees let her knew what was going on with the vehicle and told her what needed to be done before they got started.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 321 - 340 of 340 in total