Overview

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

340 Reviews

97% Would Recommend
Latest Review 2 days ago

Reviews


GS
GEORGE S.
Chicago, IL
Cadillac DeVille
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019
car care
this place do great work, award winning work i travel a long way to get to this place because of the great work they do it is not my first time coming here

SW
Steven W.
Chicago, IL
Chrysler Pacifica
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2019 Category: Service
Steven said the business told him everything that was wrong with his vehicle.
This review was collected via phone interview by Customer Research Inc.

JL
JOHN L.
Chicago, IL
Cadillac Deville
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
02/16/2019
I left with the same problem I came in with and had to pay $235.60 to get my car back. Things like that does not make you really happy.
There could be more consideration given to the customer before they are sold services and parts that they do not need and does not benefit them in any way. I felt like I was taken advantaged of and had to pay the bill regardless of if I was happy or not.
Dave D. from Marquette Frame & Wheel Alignment responded on 02/18/2019

MR LONG WE APOLOGIZE THAT YOU FELT BULLIED. OUR MAIN GOAL IS TO SOLVE YOUR CONCERN/PROBLEM WITH YOUR VEHICLE. AS EXPLAINED THE WORK PERFORM WAS A SAFETY CONCERN AND RARELY MAKE THE NOISES YOU WERE AFTER. UPON A SECOND INSPECTION THERE WAS AN ISSUE WITH SOME OF THE PREVIOUS WORK PERFORM ELSEWHERE. AS RECOMMENDED PLEASE RETURN IF THE NOISE(S) GET WORSE SO WE CAN RECHECK YOUR SUSPENSION AT NO CHARGE. THANK YOU

Marquette Frame & Wheel Alignment
773/434-1221

DG
Deihga G.
Chicago, IL
Lexus ES 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Deihga said the employees were really accurate with his service.
This review was collected via phone interview by Customer Research Inc.

EC
Edward C.
Chicago, IL
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Edward said this business good. His wait time was exactly as quoted. He has been getting good service for years from them.
This review was collected via phone interview by Customer Research Inc.

AP
ALEJANDRO P.
Chicago, IL
Scion xD
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/07/2019
Honest quality service
They do an excellent job. They're honest, and they explain the workings of a car and why they fail.

CB
Cecil B.
Chicago, IL
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019 Category: Service
Cecil said he received great service from the business. The staff was speedy, and he had a good experience with them.
This review was collected via phone interview by Customer Research Inc.

JD
Justine D.
Chicago, IL
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Justine said she was satisfied with her service. The work was done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

EC
Edward C.
Chicago, IL
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
Edward said that the staff gave him good service.
This review was collected via phone interview by Customer Research Inc.

TS
Tanisha S.
Chicago, IL
Chrysler 300M
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
Tanisha said this business was professional and honest. They did what they needed to do.
This review was collected via phone interview by Customer Research Inc.

CG
Christian G.
Chicago, IL
Buick Enclave
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
Christian said he has been using this business for a long time. He has always liked their work.
This review was collected via phone interview by Customer Research Inc.

VT
Vincent T.
Chicago, IL
Cadillac CTS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Vincent said they do real good work.
This review was collected via phone interview by Customer Research Inc.

DC
Dahveed C.
Chicago, IL
Mercury Mariner
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/06/2018 Category: Service
Dahveed said it was a long wait to get the vehicle into the facility. Otherwise, the service was good.
This review was collected via phone interview by Customer Research Inc.

DM
Don M.
Evergreen Park, IL
Lincoln Town Car
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Don said he is very pleased and will always do business with them in the future.
This review was collected via phone interview by Customer Research Inc.

BV
Braulio V.
Chicago, IL
Honda Accord Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Braulio said they gave him fast service and walked him through everything that needed to be done to his vehicle.
This review was collected via phone interview by Customer Research Inc.

DJ
Dwan J.
Chicago, IL
Jeep Grand Cherokee
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/06/2018 Category: Service
Dwan said they are friendly and nice, they did a good job, but the price was high.
This review was collected via phone interview by Customer Research Inc.

CK
Charles K.
Harvey, IL
Cadillac Deville
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Charles said they do good work and are professional people.
This review was collected via phone interview by Customer Research Inc.

RH
Robert H.
Oak Forest, IL
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018 Category: Service
Robert said the staff did a nice job.
This review was collected via phone interview by Customer Research Inc.

DA
Darpo A.
Chicago, IL
Toyota Sienna
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/17/2018 Category: Service
Darpo said that he appreciated the explanation of what needed to be done and the three month warranty for the work. However, he would have liked if they were quicker with the service.
This review was collected via phone interview by Customer Research Inc.

TC
Tremayne C.
Chicago, IL
Chrysler Sebring
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
Tremayne said they did everything professionally.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 21 - 40 of 340 in total