Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

544 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
97% Would Recommend
97% Business Response
Latest Review about 6 hours ago

Reviews


IP
IAN P.
Tucson, AZ
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/05/2015
Great service! They even washed my car!
Very reasonable prices and great service. Offered me a ride after I dropped off my car. Replaced my timing belt, water pump and tensioners same day. Kept in great contact along the way. They set up a log in online so I can have access to my vehicle's history of repairs and maintenance that's due. Will definitely use them again!
Parker A., Online Manager from Parker Automotive responded on 08/06/2015

Thank You for your bussniess and your great 5 Star review! We really do appericate your kind words. Glad you like our new online services we are just getting use to them too! 

Thomas Parker 
Parker Automotive 


BW
BERNIE W.
Tucson, AZ
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/05/2015
Nice People Work There
Generally, very pleased w/service. However, 08/04 service was a little disappointing. Brake work was excellent. Windshield test used some sort of additive that left a very messy (white stuff) all over front windshield and tailgate window. Plus, passenger side wiper blade, very new, came undone, leaving a two inch swath of white mess on that side. Fixed the blade by pushing the rubber back into it's groove. Don't understand how that happened or why it wasn't caught before releasing car back to me. Still, Parker will continue to get my business. I like friendly people and good work, this one incident excepted.
Parker A., Online Manager from Parker Automotive responded on 08/05/2015

Thank You for giving us your feedback, with out this we wouldn't know there is an issue. We are commented to bettering our selves to better assist you as the customer. There will be a plan set forward on resolving these, We thank you again and are looking forward to seeing you.

Thomas Parker
Parker Automotive


TD
TRISH D.
Tucson, AZ
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2015
Personalized service
I am a long-term customer and have always appreciated Parker's thorough and professional service, honesty and integrity.
Parker A., Online Manager from Parker Automotive responded on 08/03/2015

Thank you Trish for being such a loayal customers of ours. We really do appericate all of your bussiness.We look fowrd to you coming in soon to see us

Thomas Parker
Parker Automotive 


LH
LOUIS H.
Tucson, AZ
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2015
Professional Mindset on Preventive Maint.
Repeat visit for me with our Subaru. Parker are really professional with the 50 point check done in addition to any needed maintenance.
Parker A., Online Manager from Parker Automotive responded on 07/31/2015

Thank You Louis for your nice review you are greatly appreciated here. We are looking to forward to seeing you again. 

Thomas Parker 
Parker Automotive


KJ
KEVIN J.
Vail, AZ
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/29/2015
Always Excellent
We have been taking our three vehicles to Parker for many years and always get solid service. Thanks to the great crew in the front office and the guys in the back getting the job done.
Parker A., Online Manager from Parker Automotive responded on 07/30/2015

Thank you Kevin for writing us a great review. We really do appreciate you bring us all your cars for so many years. We strive to keep you and your vehicles happy!
 
Thomas Parker 
Parker Automotive 


PF
PETER F.
Tucson, AZ
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/29/2015
Honesty and a well done job
Always on time and efficient
Parker A., Online Manager from Parker Automotive responded on 07/30/2015

Thank You Peter for the review. We appreciate your business and your kind words 

Thomas Parker 
Parker Automotive 


RW
RYAN W.
Tucson, AZ
Acura TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2015
Can't go wrong with these guys
Cleanest shop in town!
Parker A., Online Manager from Parker Automotive responded on 07/23/2015

Thank you for writing a kind review. Your business is much appreciated. 

Thomas Parker
Parker Automotive  


JS
JUDY S.
Tucson, AZ
Honda Ridgeline
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2015
Their service is outstanding
As always they provide excellent trust worthy service.
Parker A., Online Manager from Parker Automotive responded on 07/23/2015

Thank you for your kind words your business is much appreciate. 

Thomas Parker 
Parker Automotive 


JL
Jaime L.
Tucson, AZ
Acura MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2015 Category: Service
Spoke with Virginia. She said the business always provides good service.
This review was collected via phone interview by Customer Research Inc.
Parker A., Online Manager from Parker Automotive responded on 07/27/2015

Thank You for your giving us a 5 Star reivew we are glad you were pleased

Thomas Parker
Parker Automotive  


SC
STEVE C.
Tucson, AZ
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2015
100,000 mi checkup Prius
Very businesslike, as I always expect from Parker
Parker A., Online Manager from Parker Automotive responded on 07/23/2015

Thank you for your kind words. We appreciate you being such a loyal customer. We looking forward to seeing in the future.

Thomas Parker
Parker Automoitve   


TH
Travis H.
Vail, AZ
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2015 Category: Service
Travis said they have very good customer service.
This review was collected via phone interview by Customer Research Inc.
Parker A., Online Manager from Parker Automotive responded on 07/23/2015

Thank you for the great review. We appreciate your business. 


Thomas Parker 
Parker Automotive 


LW
Lindsey W.
Tucson, AZ
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2015
A+ all the way!!!
It is very easy to say this place is making great improvements through the years. Always creating a way to take care of the their customers. Thanks for the great service.
Parker A., Online Manager from Parker Automotive responded on 07/23/2015

Thank you for your kind words we appreciate your business through out the years. We are glad you are happy with all that we have changed 


BL
BETH L.
Tucson, AZ
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2015
lst service for my new civic
Thorough and quick service. They took great care of my old Camry for 15 plus years so I made sure my new vehicle was Parker eligible.
Parker A., Online Manager from Parker Automotive responded on 07/23/2015

thank you so much for being such a loyal customer for so many years. we are glad you beleive in us and what we do we will be looking forward to seeing you soon


MB
MICHAEL B.
Tucson, AZ
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2015
friendly staff & good value
Ryan does a good job keeping me informed on the health of the van.
Parker A., Online Manager from Parker Automotive responded on 07/23/2015

Thank you for your kind words. We really do appreciate all you business.

Thomas Parker 
Parker Automotive 


SR
Steve R.
Sahuarita, AZ
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2015 Category: Service
Steve said the business does a good job and the staff is honest. He recommends people to this business all the time.
This review was collected via phone interview by Customer Research Inc.
Parker A., Online Manager from Parker Automotive responded on 07/23/2015

We appreciate all the referrals you give out. It really does help us. Thank you for taking time to give us a review we will see you soon 


BH
Bob H.
Tucson, AZ
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2015 Category: Service
Bob said the business is really good at what they do. They are very friendly along with being helpful. They explain everything that gets done on his vehicle.
This review was collected via phone interview by Customer Research Inc.
Parker A., Online Manager from Parker Automotive responded on 07/23/2015

thank you for taking the time to responded we are here to help glad you are customer of Parker Automotive 


BK
BARBARA K.
Tucson, AZ
Honda Fit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2015
prompt, personalized service
My husband and I have been bringing our cars to Parkers for several years. The service has always been excellent, the staff professional and helpful.
Parker A., Online Manager from Parker Automotive responded on 07/23/2015

Thank you for your very kind words we appreciate your patronage we look forward to seeing you in the future.


KC
KELLI C.
Tucson, AZ
Lexus GX 470
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2015
Great service and knowledgeable staff
Great service and knowledgeable staff
Parker A., Online Manager from Parker Automotive responded on 07/23/2015

Thank you for taking the time to write a review. We appreciate your business. 

Thomas Parker
Parker Automotive


JD
Jed D.
Tucson, AZ
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2015 Category: Service
Jed said this business was good, thorough and informative. They were nice and friendly as well.
This review was collected via phone interview by Customer Research Inc.
Parker A., Online Manager from Parker Automotive responded on 07/23/2015

Thank you for your kind words we appreciate you leaving a response looking forward to seeing you for your next visit.  


CB
Chuck B.
Tucson, AZ
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2015 Category: Service
Chuck said this business did a good job and kept him informed.
This review was collected via phone interview by Customer Research Inc.
Parker A., Online Manager from Parker Automotive responded on 07/23/2015

Thank you for your business glad we could keep you informed