Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

547 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
97% Would Recommend
97% Business Response
Latest Review 1 day ago

Reviews


KJ
KEVIN J.
Vail, AZ
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2017
Great Shop and friendly service
I've been taking our families vehicles to Parker Automotive for a number of year. No reason to change when we continue to get quality service.
Parker A., Online Manager from Parker Automotive responded on 10/02/2017

Thank you Mr. J. for the continual support of our family for so many years. We will strive to give the best quality service possible. 

Thomas Parker 
Parker Automotive Service Center 
5203231960

JT
JEFFREY T.
Tucson, AZ
Lexus ES 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2017
Jeffrey Taylor
Great friendly customer service....job well done
Parker A., Online Manager from Parker Automotive responded on 10/02/2017

Thank you Mr. T. we appreciate the great feedback and kind words. We thank you again for patronage. 

Thomas Parker 
Parker Automotive Service Center 
5203231960

GC
Gerry C.
Tucson, AZ
Toyota Sequoia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2017
My experience can be your experience
Scott makes you feel that you and your car matter to him. He knows the importance we place on our cars with regards to safety and transportation. I really enjoy his expertise because he is so knowledgeable & personable.
Parker A., Online Manager from Parker Automotive responded on 09/20/2017

Thank you Gerry for the great review and very kind words. I will pass the message along to Scott. We would like to thank you again for your patronage. 

Thomas Parker 
Parker Automotive Service Center 
5203231960

RS
Rachel S.
Tucson, AZ
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2017
My experience with Parker Automotive
Friendly, courteous, good communication, really looks above and beyond original problem in order to safeguard the driver ! Very happy !
Parker A., Online Manager from Parker Automotive responded on 09/15/2017

Thank you Rachel we really appreciate the kind words and great review. We thank you again for your business. 

Thomas Parker 
Parker Automotive Service Center 
5203231960

CK
Cindy K.
Tucson, AZ
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2017 Category: Service
Spoke with Ed. He said he has been using this business for years, and he won't take his vehicles anywhere else.
This review was collected via phone interview by Customer Research Inc.
Parker A., Online Manager from Parker Automotive responded on 09/13/2017

Thank you Ed for the great support of us for so many years. We really do appreciate the business. 

Thomas Parker 
Parker Automotive Service Center 
5203231960

TS
TOM S.
Tucson, AZ
Toyota Avalon
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/07/2017
Good communication and high quality staff.
Everything seemed good with the recent inspection of my Avalon with the exception of the screen in the rear window that popped up today with no one touching the switch.
of the button that causes it to go up and down.
Parker A., Online Manager from Parker Automotive responded on 09/11/2017

Thank you Tom for the great feedback and your business. 

Thomas Parker 
Parker Automotive Service Center 
5203231960

RR
Ralph R.
Tucson, AZ
Toyota Avalon
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/07/2017 Category: Service
Ralph said he was happy with his service.
This review was collected via phone interview by Customer Research Inc.
Parker A., Online Manager from Parker Automotive responded on 09/11/2017

Thank you Ralph for the great review. We would like to thank you for your business again.

Thomas Parker 
Parker Automotive Service Center 
5203231960

JB
Jo B.
Tucson, AZ
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2017 Category: Service
Jo said this business did a great job and they were very nice. Her vehicle is running perfectly.
This review was collected via phone interview by Customer Research Inc.
Parker A., Online Manager from Parker Automotive responded on 09/25/2017

Thank you Jo for the great review and your business. 

Thomas Parker 
Parker Automotive Service Center 
5203231960

SS
Sue S.
Tucson, AZ
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2017 Category: Service
Sue said she did not have any problems with this business.
This review was collected via phone interview by Customer Research Inc.
Parker A., Online Manager from Parker Automotive responded on 09/11/2017

Thank you Sue for the kind words and great review. We really appreciate all of your continual support of us. 

Thomas Parker 
Parker Automotive Service Center 
5203231960

GR
Greg R.
Tucson, AZ
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2017 Category: Service
Greg said they did good work and has used them exclusively for the last 25 years. They are very good, honest and thorough.
This review was collected via phone interview by Customer Research Inc.
Parker A., Online Manager from Parker Automotive responded on 09/11/2017

Thank you Greg for the great review and kind words. We all appreciate your continual support of us for so many years. Thank you again. 

Thomas Parker 
Parker Automotive Service Center 
5203231960

BF
Benny F.
Tucson, AZ
Lexus GX 470
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2017 Category: Service
Spoke with Anne. She said this business was detail oriented and they provided good suggestions. They explained everything and their personnel were friendly.
This review was collected via phone interview by Customer Research Inc.
Parker A., Online Manager from Parker Automotive responded on 09/11/2017

Thank you Anne, we really appreciate the feedback. We thank you for your patronage. 

Thomas Parker 
Parker Automotive Service Center 
5203231960

RS
Russ S.
Tucson, AZ
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2017 Category: Service
Russ said this business is the best and he trusts them.
This review was collected via phone interview by Customer Research Inc.
Parker A., Online Manager from Parker Automotive responded on 09/11/2017

Thank you Russ we appreciate all of your support of us for so many years. We thank you for great review and your business. 

Thomas Parker 
Parker Automotive Service Center 
5203231960

MD
Makana D.
Tucson, AZ
Nissan Frontier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2017 Category: Service
Makana said the was service really good. The work was completed in a good amount of time.
This review was collected via phone interview by Customer Research Inc.
Parker A., Online Manager from Parker Automotive responded on 09/11/2017

Thank you Makana for your review and your business. We really do appreciate your patronage. 

Thomas Parker 
Parker Automotive Service Center 
5203231960

MK
Mark K.
Tucson, AZ
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2017 Category: Service
Mark said the service was reliable.
This review was collected via phone interview by Customer Research Inc.
Parker A., Online Manager from Parker Automotive responded on 09/11/2017

Thank you Mark we appreciate the feedback and your business. 

Thomas Parker 
Parker Automotive Service Center 
5203231960

DD
Daniel D.
Tucson, AZ
Lexus RX 330
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/25/2017 Category: Service
Daniel said they could not find the loud squeak he hears every morning.
This review was collected via phone interview by Customer Research Inc.
Parker A., Online Manager from Parker Automotive responded on 09/18/2017

Thank you Daniel for the feedback. We would like to help you out any way we can so when the noise becomes more consistent please come back in an we can take a look again. 

Thomas Parker 
Parker Automotive Service Center 
5203231960

WC
WANDA C.
Green Valley, AZ
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2017
Thorough servicing of my CR-V...
Always good to feel safe on the road due to having a well maintained vehicle. Parker Automotive does a great job year round. When anyone asks, I recommend them.
Parker A., Online Manager from Parker Automotive responded on 08/17/2017

Thank you so much Wanda we really appreciate another great review. 

Thomas Parker 
Parker Automotive Service Center 
5203231960

HH
Holly H.
Tucson, AZ
Honda Odyssey
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/12/2017 Category: Service
Holly said they communicate well before they go forward. They are very helpful. They drove her home, then picked up her husband when the service was done. Even though they had to fix her door twice, they did a nice job.
This review was collected via phone interview by Customer Research Inc.
Parker A., Online Manager from Parker Automotive responded on 09/11/2017

Thank you Holly for the great feedback. We really appreciate your business. 

Thomas Parker 
Parker Automotive Service Center 
5203231960

TC
TOMMY C.
Tucson, AZ
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2017
Excellent service
Will come back!
Parker A., Online Manager from Parker Automotive responded on 08/11/2017

Thank you Tommy we really appreciate the great review and your patronage. 

Thomas Parker 
Parker Automotive Service Center 
5203231960

BD
BOB D.
Tucson, AZ
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2017
check engine light trouble
the check engine light was on in my 2002 Toyota RAV 4. after diagnosing problem trouble code read catalytic convertor problem. Ryan suggested a injector flush and a a mass sir flow
sensor clean. this procedure has seemed to correct problem. Great job guys.
Parker A., Online Manager from Parker Automotive responded on 08/10/2017

Thank you we are happy that we have fixed the issue . We really appreciate your continual support. 

Thomas Parker 
Parker Automotive Service Center 
5203231960

JA
JOHN A.
Tucson, AZ
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2017
Always an excellent experience
I trust the team at Parker with my Toyota without reservation. They complete the service in a professional and timely manner. Ryan and the team have never tried to sell me any parts or service that were not needed. Great work !
Parker A., Online Manager from Parker Automotive responded on 08/10/2017

Thank you we really appreciate the great words and your patronage. Thank you again. 

Thomas Parker 
Parker Automotive Service Center 
5203231960