Shorty's Bear Safety Service Inc.

Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

635 Reviews

99% Would Recommend
Latest Review about 2 months ago

Reviews


DF
Debbie F.
Amarillo, TX
Buick Century
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2018
Oil change
I feel I get professional service here. Everyone is very professional and helpful

RC
Ryan C.
Amarillo, TX
Lexus LX 570
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/06/2018 Category: Service
Ryan said his whole experience with this business was great. This included the knowledge of the staff and the customer service they provided him along with the pricing. They were able to thoroughly explain what was wrong with his vehicle and what it needed. They advised him of what it didn't need and he appreciated that they didn't try to oversell him. He also appreciated the respect they showed him by calling before they did any work on his vehicle so he could approve it.
This review was collected via phone interview by Customer Research Inc.

AN
Anthony N.
Amarillo, TX
Porsche 911
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2018 Category: Service
Anthony said the business is great. They went above and beyond.
This review was collected via phone interview by Customer Research Inc.

SF
Scott F.
Amarillo, TX
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2018 Category: Service
Scott said he would recommend this business.
This review was collected via phone interview by Customer Research Inc.

TD
Tyler D.
Amarillo, TX
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2018 Category: Service
Tyler said the service was good.
This review was collected via phone interview by Customer Research Inc.

BC
Bonnie C.
Amarillo, TX
Chevrolet Avalanche
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2017
Over the top service
Wonderful service, friendly staff, vehicle runs perfect! Way to go!

ZB
Zoltan B.
Avenel, NJ
Ford E450 Super Duty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2017 Category: Service
Spoke with Lauren. She said they were quick, efficient and reasonably priced.
This review was collected via phone interview by Customer Research Inc.

NB
Nickey B.
Claude, TX
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2017
Quick and efficient
These guys work as quickly and efficiently as possible. Kept me informed of all issues and cost to fix.

MS
Mike S.
Amarillo, TX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2017 Category: Service
Mike said they took care of everything he asked, in a professional manner.
This review was collected via phone interview by Customer Research Inc.

EM
Emin M.
Amarillo, TX
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2017 Category: Service
Emin said the service was good.
This review was collected via phone interview by Customer Research Inc.

VL
Valarie L.
Amarillo, TX
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2017 Category: Service
Valarie said the staff was quick. They kept her informed and the price was fair.
This review was collected via phone interview by Customer Research Inc.

CW
Col. William J. W.
Amarillo, TX
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/16/2017
Still Listening!!!!!
At Shorty's you get personalized treatment each and every visit; and, you don't have to worry about coming back to get the problem fixed, they always do it right the first time.

RR
Rene R.
Amarillo, TX
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2017 Category: Service
Rene said the facility does a great job.
This review was collected via phone interview by Customer Research Inc.

WH
Wendi H.
Panhandle, TX
Ram 2500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2017 Category: Service
Wendi said it was a good experience. The staff was helpful and nice.
This review was collected via phone interview by Customer Research Inc.

BA
Bj A.
Amarillo, TX
Dodge Avenger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2017 Category: Service
B.J. said she had work done with the business and something was still wrong with her vehicle. The business took her vehicle back and she made sure the problem was fixed correctly. She will not go to any other business.
This review was collected via phone interview by Customer Research Inc.

BW
Brad W.
Amarillo, TX
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2017
Fixed my truck fast and for a fair price.
Fixed my truck fast and for a fair price.
Had my truck towed to them around 10:00 am.
They called me within an hour with the diagnosis and price.
I needed a fuel pump and filter.
They had it finished and running great by 4:00 pm.
I felt it was a fair price for the work done.

PH
Presley H.
Odessa, MO
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2017 Category: Service
Presley said his visit to this business was fantastic. However, there was a little bit of a wait.
This review was collected via phone interview by Customer Research Inc.

LT
LaWana T.
Amarillo, TX
Saturn Astra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2017
Outstanding service!
I can call and they work me in in a timely manner. Their mechanics are skilled. The office staff is friendly and accommodating. It’s good to know you can trust your car to be honestly repaired with no gouging. It is a pleasure being their customer and I have referred them to my friends.

WB
Woody B.
Panhandle, TX
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2017 Category: Service
Woody said the staff was great. They did an outstanding job.
This review was collected via phone interview by Customer Research Inc.

JM
Jennifer M.
Amarillo, TX
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2017
Absolutely the best!
We had to go out of town last minute for a funeral. I called the morning before we left to see if they could do an oil change and just an overall check of fluids and tires. They were booked that day so couldn't do the oil change but quickly agreed to make sure everything else was ok. GREAT! When I went to pick up my car, they went ahead and did an oil change! This was one last thing to worry about for our travels. Hands down my fave place to go! The staff is always friendly and helpful!