Shorty's Bear Safety Service Inc.

Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

635 Reviews

99% Would Recommend
Latest Review about 2 months ago

Reviews


NB
Nickey B.
Claude, TX
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2016
The personell are knowledgeable and explain thoroughly problems and solutions!
The knowledge and competence is great! Everything was explained in detail.

HW
Henry W.
Amarillo, TX
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2016 Category: Service
Henry said he is a regular customer at this business.
This review was collected via phone interview by Customer Research Inc.

CM
Charlie M.
Amarillo, TX
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/26/2016 Category: Service
Karen said the employees at the business were nice and they fixed her vehicle in a timely manner.
This review was collected via phone interview by Customer Research Inc.

JF
Jerry F.
Amarillo, TX
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2016 Category: Service
Jerry said this business is helpful and he would recommend them to others.
This review was collected via phone interview by Customer Research Inc.

SM
Sherry M.
Amarillo, TX
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2016 Category: Service
Sherry said she would recommend the business.
This review was collected via phone interview by Customer Research Inc.

GW
Gary W.
Amarillo, TX
Chevrolet Silverado
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/19/2016 Category: Service
Gary said he is satisfied with this business and he will be going back.
This review was collected via phone interview by Customer Research Inc.

DK
Debby K.
Amarillo, TX
Mercedes-Benz Sprinter 3500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2016
Motor home owner
Outstanding service and diagnostic skills

TM
Teresa M.
Amarillo, TX
Ford F550 Super Duty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2016
Shorty's Bear Service ROCKS
The service was fast and well done. I was treated with friendliness and great respect. It was a great experience.

AU
Antanas U.
Saint Petersburg, FL
Ford Econoline
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2016 Category: Service
Antanas said this business had fast service. They explained everything to him and they fixed what he needed them to fix. They were also professional and they knew what they were doing.
This review was collected via phone interview by Customer Research Inc.

JH
James L. H.
Amarillo, TX
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2016
THE HONESTY OF THE PEOPLE AND THEIR AUTOMOTIVE KNOWLEDGE.
THE REPAIR WERE DONE QUICKLY AND THE REPAIR CHARGE WAS VERY REASONABLE.

BD
Barbara D.
Claude, TX
Pontiac Grand Prix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2016
I have always loved this place!
definitely not my first visit, these people are honest, diligent and definitely skilled & professional. On one of my visits, I had visited a different shop who had always seemed to be fair and honest who was trying to scam me, I took my car to Shorty's where they debunked the whole thing and I actually got a refund from the other. KISSES to ALL.

BV
Bethany V.
Fort Lauderdale, FL
Toyota Cab
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2016 Category: Service
Spoke with Andrew. He said the business bought them dinner after making a mistake. Also, they helped him get a deal on a loner vehicle.
This review was collected via phone interview by Customer Research Inc.

TD
Tony D.
Amarillo, TX
Kia Borrego
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2016 Category: Service
Spoke with Jan. She said the business provided good customer service, and mentioned they fixed her vehicle in a timely manner.
This review was collected via phone interview by Customer Research Inc.

GM
Glenn M.
Amarillo, TX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2016 Category: Service
Glenn said the business is friendly, fast, and he looks forward to seeing them in the future.
This review was collected via phone interview by Customer Research Inc.

BS
Bryan S.
Amarillo, TX
Ford Explorer Sport Trac
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2016
Honest and up-front.
I continue to go out of my way to use Shorty's Bear. They are honest, up-front with the cost and needed repairs, and don't pressure me into making a particular decision or sell more than I need. Mostly I appreciate that they keep me informed and charge for the time spent instead of what they can get according to some book.

KH
Kevin H.
Amarillo, TX
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2016
Friendly and knowledgeable staff
William was very helpful from the start. He made everything easy, called me when he said he would, and even gave me a ride back to work. Would definitely use again!

RH
Ray H.
Amarillo, TX
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2016
Great service
Got in right away. Very friendly quick service. No surprises.

WG
Warwick G.
Amarillo, TX
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2016
Great Service
Took my truck in for Service and Alignment, they called to tell me that my struts are leaking and should be replaced (which I was told by another company a few months ago. They replaced the struts, serviced and did alignment all the same day. With great customer service.

MM
Michael M.
Amarillo, TX
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2016
honest and reliable
I had multiple issues with my truck. The Shorty's Bear mechanic found and fixed all the problems. On this occasion, the bill was less than what was quoted. Great job!

RR
Ralph R.
Amarillo, TX
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2016
shorty bear
You've always done right by me
..