Shorty's Bear Safety Service Inc.

Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

635 Reviews

99% Would Recommend
Latest Review about 2 months ago

Reviews


SW
Susan J. W.
Amarillo, TX
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2016 Category: Service
Susan said she has always been pleased with the work that she receives.
This review was collected via phone interview by Customer Research Inc.

CP
Chrystal P.
Amarillo, TX
Nissan Frontier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2016 Category: Service
Chrystal said the management and employees at this business are extremely outstanding.
This review was collected via phone interview by Customer Research Inc.

AA
Aaron A.
Canyon, TX
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2016 Category: Service
Aaron said this business was good to him.
This review was collected via phone interview by Customer Research Inc.

CH
Charlia H.
Amarillo, TX
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2016
Outstanding service.
Received great customer & vehicle service.

V
Valued Customer
Amarillo, TX
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/23/2015
Above and beyond
Thank you for double checking what I asked you to do. You double checked the issue and found alternative (and more affordable) options to keep my car on the road. I sincerely appreciate it!

MW
Marc W.
Amarillo, TX
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2015
Car Repair
This is a great group of guys. They seem to go the extra mile to fix the issue. So far I've used them twice and will continue.

RT
Ronnie T.
Amarillo, TX
Toyota Sequoia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/17/2015
Evaluation from Ronnie Teichelman
Friendly personnel, professional, quality work, quick service.

JW
John W.
Amarillo, TX
Ford
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2015 Category: Service
John said this business has always done good work for him.
This review was collected via phone interview by Customer Research Inc.

DB
Dustin B.
Amarillo, TX
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2015 Category: Service
Dustin said he was happy with the result at this business.
This review was collected via phone interview by Customer Research Inc.

JM
John M.
Amarillo, TX
Volkswagen Golf
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2015 Category: Service
John said this business was good, polite and fast. He is really enjoying his vehicle.
This review was collected via phone interview by Customer Research Inc.

SA
Shelly A.
Amarillo, TX
Dodge Caliber
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/13/2015
Left a little disappointed...
I am satisfied with the professionalism of Shorty's. I was a little put off as this was the 3rd attempt to correct the issue with my tail lights and even though gave me a discount I don't feel that I should have been responsible since it turned out to be a wiring issue that should have been caught in one of the first 2 visits. I also had the state inspection done (disappointed that the gunk from the old sticker wasn't removed from windshield) and I had the oil changed. I left Shorty's and drove directly to work, then from work to home and I must say, this is the first time I have ever smelt oil burning when I pulled in the garage. To me with my experience/background, that tells me somehow oil was allowed to get on the engine of my car when being changed which I've never had happen. That was a little disappointing to me. Not sure I will return for that type of service. I'm going to say I recommend but I'm kind of on the fence here...
James and Danny B. from Shorty's Bear Safety Service Inc. responded on 12/18/2015

I apologize your experience was less than stellar. I visited with the tech about cleaning the windsheild. After talking to Shelly I adjusted the bill and explain to her the difficultly we had in finding the problem. The oil smell I am not sure about (proably spilt some oil on the exhaust manifold.) but Shelly said that she had not smelled it since the first time.


RO
Raul O.
Amarillo, TX
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2015 Category: Service
Raul said the employees at this business did a good job providing service for his vehicle. They were quick at getting his vehicle done.
This review was collected via phone interview by Customer Research Inc.

JS
Jessica S.
Amarillo, TX
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2015 Category: Service
Jessica said this business provided fast and efficient service. The staff was friendly and up front about the cost of the repair.
This review was collected via phone interview by Customer Research Inc.

CD
Christi D.
Amarillo, TX
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2015 Category: Service
Christi said everything was great and perfect with this business. They are doing a great job.
This review was collected via phone interview by Customer Research Inc.

RP
Rory P.
Amarillo, TX
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2015 Category: Service
Rory said he received great customer service from this business.
This review was collected via phone interview by Customer Research Inc.

PP
Penny P.
Amarillo, TX
Chevrolet Cavalier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2015 Category: Service
Penny said the business is very efficient, fast and did not try to sell her anything she did not need. They kept her updated on the status of her vehicle and she appreciates them. They were awesome and she was very impressed with their service.
This review was collected via phone interview by Customer Research Inc.

RS
Robert S.
Amarillo, TX
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/02/2015
2000 F-150 with over 200,000 miles on it
My 15 year old truck has had some problems over the past 2 years but Shorty's Bear has always been able to get it fixed quickly and correctly.

TQ
Tiffany Q.
Amarillo, TX
Chevrolet Blazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/02/2015
fast , efficient, nice
Would recommend

BS
Benjamin S.
Amarillo, TX
Ford Focus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/25/2015 Category: Service
Benjamin said the business has pretty good service and his was handled professionally.
This review was collected via phone interview by Customer Research Inc.

DK
Donny K.
Claude, TX
Buick Park Avenue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/23/2015 Category: Service
Donny said this business provided pleasant service, but he would like a better explanation of the service provided.
This review was collected via phone interview by Customer Research Inc.