Shorty's Bear Safety Service Inc.

Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

635 Reviews

99% Would Recommend
Latest Review 21 days ago

Reviews


DW
Dan W.
Amarillo, TX
Ford Mustang
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/13/2017 Category: Service
Dan said he was surprised by the cost for an alignment. It was a lot more than what he thought it would be. It was a lot of work and they did a good job. This business is number 1 in town for high performance vehicles and old vehicles. He's fully satisfied.
This review was collected via phone interview by Customer Research Inc.

DW
Dave W.
Amarillo, TX
Chevrolet Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/11/2017 Category: Service
Spoke with Kathy. She said this business provided good service. There is no place to sit down while she waited for her vehicle.
This review was collected via phone interview by Customer Research Inc.
James and Danny B. from Shorty's Bear Safety Service Inc. responded on 04/13/2017

Kathy thanks for the feedback we do have a waiting room and  I apologize that nobody show you where it is.


JM
Josh M.
Fritch, TX
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/24/2017 Category: Service
Josh said they did a good job but they could not set his tires out a little further, which he was wanting them to do.
This review was collected via phone interview by Customer Research Inc.

ZM
Zach M.
Monument, CO
Ford Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/14/2017 Category: Service
Zach said he liked what this business did for him.
This review was collected via phone interview by Customer Research Inc.
James and Danny B. from Shorty's Bear Safety Service Inc. responded on 02/16/2017

Thank you for your business.


JW
Jimmy W.
Tucumcari, NM
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/13/2017 Category: Service
Jimmy said this business did not tell him he had to leave his vehicle there.
This review was collected via phone interview by Customer Research Inc.
James and Danny B. from Shorty's Bear Safety Service Inc. responded on 02/16/2017

Jimmy I apologize that we did not inform you that you had to leave the pull truck with the trailer. Thank you for your feedback we will try and due better next time.


CC
Connie C.
Amarillo, TX
Oldsmobile Cutlass
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/11/2017
Great Ron and William
Ron and William were very polite and helpful
James and Danny B. from Shorty's Bear Safety Service Inc. responded on 02/16/2017

Thank you for your patience while we worked on your car.


DG
Dale G.
Borger, TX
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/17/2017 Category: Service
Dale said he was pretty well satisfied and they did a fine job.
This review was collected via phone interview by Customer Research Inc.

KC
Kenneth C.
Pampa, TX
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/18/2016 Category: Service
Kenneth said the business was good, but a little expensive. They did the job right.
This review was collected via phone interview by Customer Research Inc.

DC
David C.
Amarillo, TX
Chevrolet Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/10/2016 Category: Service
David said everything is good now but he has one slight problem after visiting this business. His vehicle seems to be idling a little high again. Otherwise he was pleased with their service.
This review was collected via phone interview by Customer Research Inc.

RK
Rita K.
Amarillo, TX
Pontiac G6
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/05/2016
Problem fixed
They did a great job at a very reasonable price and very quickly.

ME
Mark E.
Amarillo, TX
Mercedes-Benz Sprinter 3500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/15/2016 Category: Service
Mark said the business has a fair amount of work for him and has done a great job they are a great facility, but this time when they changed his oil they forgot to reset the meter thing.
This review was collected via phone interview by Customer Research Inc.

GW
Gary W.
Amarillo, TX
Chevrolet Silverado
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/19/2016 Category: Service
Gary said he is satisfied with this business and he will be going back.
This review was collected via phone interview by Customer Research Inc.

SD
Sandy L. D.
Amarillo, TX
Ford F550 Super Duty
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/03/2016
very helpful
They will go out of there way to help you.

TC
Todra C.
Amarillo, TX
Chevrolet Equinox
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/21/2016 Category: Service
Todra said this business did a really good job and her vehicle is driving better.
This review was collected via phone interview by Customer Research Inc.

BS
Benjamin S.
Amarillo, TX
Ford Focus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/25/2015 Category: Service
Benjamin said the business has pretty good service and his was handled professionally.
This review was collected via phone interview by Customer Research Inc.

GP
Gene P.
Sun City, AZ
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/09/2015 Category: Service
Spoke with Dori. She said this business is very good, however they were not able to complete the service her vehicle needed.
This review was collected via phone interview by Customer Research Inc.

DM
Daniel M.
Amarillo, TX
Ford
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/28/2015 Category: Service
Daniel said this business took a little longer than expected, but they did outstanding work and he is thankful towards them.
This review was collected via phone interview by Customer Research Inc.

MT
Mike T.
Amarillo, TX
Mercedes-Benz Sprinter Crew Vans
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2019
Emergency service
I threw off a belt on my way to Lubbock. Got towed to shop and when they found the parts all fixed. Parts for a Mercedes in Amarillo not easy to come by. Good job again and THANKS Mike T

WP
Wess P.
Amarillo, TX
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2019
Exceptional service
I have used Shorty Bear’s for years now. Whether it be company vehicles or personal vehicles it is nice to have honest, confident, and experienced people working on my vehicles. They are the only repair facility in Amarillo that I recommend to other people.

VB
Van B.
Gruver, TX
Chevrolet
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2019
Front end allighnment
After the front end alignment on my motorhome, it drives great. Now I can even drive with just one hand.
I am very pleased with SHORTY'S BEAR SERVICE.