Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

562 Reviews

99% Would Recommend
Latest Review about 6 hours ago

Reviews


FB
Fran B.
Allen, TX
Mazda CX-5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018
Trustworthy professionals
I was sent by my son who is himself a technician for a large company. He was right, I was very pleased with the service.

AH
Anthony H.
Amarillo, TX
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Anthony said this business was always great. He has been doing business with them for along time. They have great people and they take care of him. They do their job, that is the best part.
This review was collected via phone interview by Customer Research Inc.

EH
Eric H.
Amarillo, TX
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2018 Category: Service
Eric said the business was very helpful and understanding about his vehicle's situation. They told him if the issue persists, he can bring it back and they will look it over for no charge.
This review was collected via phone interview by Customer Research Inc.

RR
Ralph R.
Amarillo, TX
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2018
Always been sincere in their efforts
Been good to me.

MM
Mike M.
Bushland, TX
Toyota Tundra 4WD Truck
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2018
Awesome
Scheduled front end alignment for my wife's truck, they got in in as scheduled. Friendly staff, will definitely use them in the future.

MB
mary B.
Panhandle, TX
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018
Follow up wheel bearings job
I wrote a review that wasn't great on shorty bears and it was my mistake that I didn't first try to correct the situation with my vehicle and with Danny or Ron or William. Anyway..my 2010 ford edge needed a wheel bearing replaced and they said they did yet my vehicle was still driving pretty bad and making a lot of road noise. Anyway..The owner Danny called me and I was very much impressed by that to begin with and not o ly did he make things right with me..but also had me take my vehicle back in and also fixed my left front wheel bearing too. Shorty Bears went way above my expectations and I am so thankful and very apologetic for my bad review and I'm so glad that they are my go to place for all my automotive needs . Not only did they take their time out I'm their busy schedule to fix my other wheel bearing they also did it free of charge and like I said. .very impressed and thankful for a job well done..I would definitely use them again for any repair work and I was treated so awesome by all the people who work their and I wouldn't hesitate to recommend them to anyone for any job. Like I stated before..I wrote my older review very hastily and am sorry I did so without first communicating with management about my vehicles problems. Thanks Danny and William and Ron for an outstanding job and for treating me like family...you guys are the best !!!

NB
Nickey B.
Claude, TX
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018
Friendly
These guys get you done and back on the road quickly and safely!

BV
Brian V.
Amarillo, TX
Cadillac Escalade
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Brian said the service was good.
This review was collected via phone interview by Customer Research Inc.

SF
Sherilyn F.
Amarillo, TX
Toyota Sequoia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018
Alignment
I’ve always had the highest quality repairs done at Shorty’s Bear Safety Service in Amarillo. Great customer service. I highly recommend these guys!

ML
Morque L.
Amarillo, TX
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Morque said the business provided good service.
This review was collected via phone interview by Customer Research Inc.

SS
Steven A. S.
Amarillo, TX
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018
4 Wheel Alignment
Superior service. Upfront pricing.
I have confidence in Shorty's work !

MT
Michael T.
Amarillo, TX
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Michael said they are quick
This review was collected via phone interview by Customer Research Inc.

BW
Brad W.
Amarillo, TX
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2018
Fixed brakes and rebuilt seat frame on my 1997 Silverado.
Shorty's guys were great once again. They put on a new master cylinder and power brake booster which fixed up my brake problems on my 1997 Chevy Silverado
They also tackled my broken driver's seat. There was no easy fix but they took it apart and welded the broken frame rails. Then they put a temporary fix with nuts and bolts on the seat frame itself. They apologized for only being able to fix it like this and suggested I needed to take it to an upholstery shop for a better fix. When I drove my truck home I not only noticed the brakes now worked great but that the seat no longer leaned all the way back almost throwing me into the back seat. It felt nice and strong and almost like new! I know it's not really back to new but it feels great and I'm very happy with their service. Ron told me Danny was taking the seat off and would give it a try but not to expect too much. Well for my money (a Very reasonable charge) Danny did a great job and added to the life of my truck and my safety and enjoyment!
Thanks very much guys!!

JM
Jennifer M.
Amarillo, TX
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018
Always a pleasure!
Customer Service is what always brings me back to this place!

JM
Jason M.
Amarillo, TX
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018
Excellent
Very professional and helpful and explained in detail which is appreciated will recommend to all

SP
Sybil P.
Amarillo, TX
Buick LaCrosse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018 Category: Service
Spoke with Wade. He said they seem to take care of him well.
This review was collected via phone interview by Customer Research Inc.

RR
Ralph R.
Amarillo, TX
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018
Their work is good and done in a timely manner.
They always do me right.

TD
Tyler D.
Amarillo, TX
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018 Category: Service
Tyler said the service was good.
This review was collected via phone interview by Customer Research Inc.

JL
Jill L.
Canyon, TX
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018
Customer Care
Ron picked up the phone right when I called and kept in touch with me the entire process

VS
Victor S.
Amarillo, TX
Ram 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018 Category: Service
Victor said the staff members are really good people.
This review was collected via phone interview by Customer Research Inc.