Overview

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

1022 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.33333/5Overall Rating 2.33333/5rating 2.33333rating 2.33333rating 2.33333
98% Would Recommend
Latest Review 4 days ago

Reviews


Verified Customer
Wichita, KS
Nissan Versa
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2019
Friendly Service
Was able to get my car in and fixed in the same day. Friendly knowledgeable staff are always ready to assist in your needs

TM
TRACY M.
Wichita, KS
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2019
Keeping my family on the road always!
Scott and his team always take care of us... we developed a relationship of trust and respect over the years and I wouldn’t trust my mechanic needs to anyone else! They’ve always done an exceptional job! Love Autosmarts and the quality of craftsmanship the deliver!

TM
Thomas M.
Wichita, KS
Toyota Corolla
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/14/2019 Category: Service
Thomas said he had no problems with his service. The work took longer than he was quoted.
This review was collected via phone interview by Customer Research Inc.

LE
Liam E.
Wichita, KS
Volvo S80
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2019 Category: Service
Liam said the service was pretty quick.
This review was collected via phone interview by Customer Research Inc.

JS
Joseph S.
Wichita, KS
Ford Fiesta
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2019 Category: Service
Joseph said the service was quick, good, and had no problems.
This review was collected via phone interview by Customer Research Inc.

DW
Demetrice W.
Kansas
Jeep Compass
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/18/2019 Category: Service
Demetrice said she dropped the vehicle off on Wednesday but they did not get to it until Friday and she plans to take it back because it sounds like she's driving a motorcycle, so something is not working properly. She said she has been using them for a long time and has not found anybody else that she likes but they're charging her more than the service is worth so she would not recommend them.
This review was collected via phone interview by Customer Research Inc.
Steve S. from Auto Smart responded on 07/26/2019

Demetrice, im sorry you are upset i took a few days to repair your car. Unfortantly the part was not in town and had to be ordered. And also that the car is now a little louder since we replaced the plugged up convertor. I am happy you did bring it back and have us double check that for you, and thankfully it turns out it was just more exhuast noise than before now that the convertor can flow corretly. thank you for the review.   Scott


BM
BARBARA M.
Wichita, KS
Saturn VUE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2019
Reliability
Auto Smart has always been prompt in taking care of problems with my car. So, I recommend them to anyone who inquires about a good mechanic that I might know.

KS
Kacy S.
Wichita, KS
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2019 Category: Service
Kacy said the business got her in and out quickly. Scott did a really good job and she appreciated him.
This review was collected via phone interview by Customer Research Inc.

JL
JOHN L.
Wichita, KS
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2019
LOF/TIRE ROTATION
The customer service is great. The personnel there are brutally honest with their clients. The service was timely & professional.

SG
Sue G.
Wichita, KS
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2019 Category: Service
Sue said this is a good business.
This review was collected via phone interview by Customer Research Inc.

PC
PHILLIP C.
Wichita, KS
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2019
They do what they say and the 30K warranty (hopefully not needed) is a good thing.
The truck seems to be running more quietly and of course I could not risk not hating these repairs done.
Accommodating and fair. Good management and works.
Phil C

LT
LOIS T.
Wichita, KS
Chrysler 200
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2019
Great mechanics.
Scott and team are awesome. They get me in as soon as they can and take care of my car. I can always count on them to do the right thing. Thanks for taking good care of my car.

CR
CARROL R.
Wichita, KS
Saturn VUE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2019
Thumbs up
You guys continue to be the best!

JH
James H.
Wichita, KS
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019 Category: Service
James said this business did a good job in a timely manner.
This review was collected via phone interview by Customer Research Inc.

JH
James H.
Wichita, KS
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019 Category: Service
James said this business did a good job in a timely manner.
This review was collected via phone interview by Customer Research Inc.

NA
NIRMAL KUMAR A.
Wichita, KS
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2019
Good service
Good service

SS
STEVE S.
Mount Hope, KS
Ford Crown Victoria
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2019
Fast service
In and out in 30 minutes.

DS
Dalton S.
Wichita, KS
Volkswagen Rabbit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2019 Category: Service
Dalton said the business did a pretty good job. He mentioned that the price was a bit high. He stated that he has no complaints.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Wichita, KS
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2019
Professional staff Quality workmanship
Was given a fair estimate and the work was done the same day.

RB
RANDY B.
Wichita, KS
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2019
Best Service in Town
Like always, Scott got me right in and taken care of. Brake job, new tires, alignment, and an oil change. Scott - Really like your reccomended tires. They drive real nice! Thanks for always doing a masterful job at a reasonable price.

Randy B