Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

248 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review about 1 year ago

Reviews


WW
WALTER W.
Rockvale, TN
GMC Pickup
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
03/25/2016
gaurte wasnot to myexpected
elecityworkwassposed tobewarrentedbutipayedalargebillforworkthatwastobedonethefirstiamupsetbecausedtohavebeendonethefirsttime
R&M A. from R And M Automotive responded on 05/04/2016

I apologize Mr. Watts. There was a misunderstanding between me and my service writer. We will always take care of anything we work on. Hope to see you around the shop! 


AB
Amie B.
College Grove, TN
Honda Accord
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
12/23/2015 Category: Service
Amie said she was very unhappy with the service provided by this business because this business damaged her vehicle. They also forgot to refill the oil. When she brought it to their attention, they denied all of it. She wishes they could have been more responsible and honest.
This review was collected via phone interview by Customer Research Inc.
R&M A. from R And M Automotive responded on 12/28/2015

Sorry for any inconvenience, however, we have not denied anything besides the bumper that was previously damaged from being dropped off by a non certified tow company that the customer hired. As for the oil, the vehicle was not running when it came to us and it would not have been able to leave the shop without oil because of the work that was required to do to the vehicle and when the customer came back we did determined that the vehicle is burning oil. We agreed to check the vehicle out once again when the customer was able to leave the vehicle but we have yet to see the vehicle again. We will help in anyway we can and stand behind our work.


AC
Andy C.
Eagleville, TN
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018 Category: Service
Andy said the business is good and timely with their services.
This review was collected via phone interview by Customer Research Inc.

RB
Rusty B.
Rockvale, TN
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018 Category: Service
Rusty said he was satisfied with everything with the business,
This review was collected via phone interview by Customer Research Inc.

GW
George W.
Nolensville, TN
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
George said the service was too expensive.
This review was collected via phone interview by Customer Research Inc.

SC
Steve C.
Bell Buckle, TN
Chevrolet Silverado 2500HD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Steve said this business did a good job and he is very well satisfied.
This review was collected via phone interview by Customer Research Inc.

CD
CHARLIE D.
Rockvale, TN
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2018
Convince
Did a good job

DG
Dustin G.
Tennessee
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Dustin said Robert does a good job, doesn't cut corners and gets the vehicle done right, the first time.
This review was collected via phone interview by Customer Research Inc.

TC
Timothy C.
Murfreesboro, TN
Buick Enclave
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Timothy said he got one quote when he called and he was quoted something different when he got there. However, they did remember and they made it right. He suggests that they should email or print out quotes.
This review was collected via phone interview by Customer Research Inc.

KB
KATHY B.
Rockvale, TN
Ram 2500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018
Ram service
Prompt knowledgeable service and pleasant employees

TV
Tim V.
Murfreesboro, TN
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018 Category: Service
Tim said the staff provide good service and did quality work.
This review was collected via phone interview by Customer Research Inc.

CB
CHRISTIAN B.
Eagleville, TN
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2018
Dependable service and work
My truck performance upgrades and regular service was done. Robert and crew did a professional and timely job, as always. I recommend them to anyone.

MM
Michael M.
Tennessee
Ram Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2018 Category: Service
Michael said the service was good.
This review was collected via phone interview by Customer Research Inc.

BS
Bobby S.
Murfreesboro, TN
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2018 Category: Service
Bobby said the staff did a really good job. They took the time to make sure everything was right.
This review was collected via phone interview by Customer Research Inc.

DL
Darryl L.
Christiana, TN
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2018 Category: Service
Darryl said they do a good job.
This review was collected via phone interview by Customer Research Inc.

NC
Nichole C.
Eagleville, TN
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2018 Category: Service
Nichole said the business is very trustworthy. They are honest. They went above and beyond with service.
This review was collected via phone interview by Customer Research Inc.

RN
Robert N.
College Grove, TN
Ram 2500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2018 Category: Service
Robert said this business was good. They are 1st class. He was very pleased with the work that was done.
This review was collected via phone interview by Customer Research Inc.

OS
Olivia S.
Murfreesboro, TN
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2018 Category: Service
Olivia said that she was very happy with the level of service and professionalism. She appreciates the services very much and they have her business in the future.
This review was collected via phone interview by Customer Research Inc.

DJ
Dylan J.
Tennessee
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2018 Category: Service
Dylan said the staff were great and they've been great through the whole process. The business has good people and a lot of people drive all the way out there to have service done.
This review was collected via phone interview by Customer Research Inc.

JW
Jojo W.
Christiana, TN
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2018 Category: Service
Jojo said the staff did good work.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 248 in total