Overview

Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

347 Reviews

98% Would Recommend
Latest Review 6 days ago

Reviews


VW
Vanessa W.
Buffalo, WY
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/31/2017
Crooks
Took my car in for new head gaskets. Suddenly had a power steering issue when i picked it up. When asked i was told they had to take the power steering pump off to replace headgaskets. The whine was just air in the line dont worry about it. Now i have no power steering and will do nothing about it. NOTHING!!

JS
John S.
Wyoming
Chevrolet Suburban
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/19/2016 Category: Service
John said the business never called him after he had taken his vehicle in. He had to call them to set up a bid. After he set up the bid with them, they never called about the service. They had gone over the bid by 75 percent and never called to alert him of that or whenever they ordered parts or installed them. There might have been parts covered by the warranty and they did not even check and just replaced them under full cost. He would not recommend the business for the reasons already stated.
This review was collected via phone interview by Customer Research Inc.

PE
Pat E.
Buffalo, WY
Chevrolet Silverado SS
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
08/08/2017 Category: Service
Pat said this business did not put enough coolant in his vehicle after they fixed it and he had to put it in himself.
This review was collected via phone interview by Customer Research Inc.

LG
Laramie G.
Buffalo, WY
Chevrolet Colorado
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
10/15/2015
Much higher cost than the estimate
The final cost was $250 more than they told me when I told them to go ahead with the repairs. I would of understood if they would of given me the correct estimate. It came a s a shock when the bill went from $350 to $612. The personnel were very polite, I just wish they would of warned me that the cost had gone up so much.

SM
Sean M.
Gillette, WY
Dodge Pickup
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/13/2018 Category: Service
Sean said there isn't very good communication. He still recommends this business for service.
This review was collected via phone interview by Customer Research Inc.

CC
Calvin C.
Buffalo, WY
Chevrolet TrailBlazer
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/29/2017 Category: Service
Calvin said this business took a long time to program the tire monitor. Other than that it was fine.
This review was collected via phone interview by Customer Research Inc.

CR
Craig R.
Buffalo, WY
Toyota Corolla
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/27/2017 Category: Service
Spoke with Carol. She said she had to wait quite a while to even get it in, but she would still recommend this business.
This review was collected via phone interview by Customer Research Inc.

JW
Joanie W.
Buffalo, WY
Ford Pickup
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/23/2017 Category: Service
Joanie said she always has to call them to find out what is wrong with her vehicle. She never received her final bill from them.
This review was collected via phone interview by Customer Research Inc.

MK
Max K.
Flower Mound, TX
Ford Pickup
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/16/2016 Category: Service
Max said this business replaced a fuel injection module. After he drove a couple hundred miles, his vehicle lost power, as it did prior to them servicing his vehicle. He paid $1,200 to get the part replaced, he waited 4 days for the service to be completed, and the problem was not addressed. He does not plan to take his vehicle back to them because he's not from the area and was just passing by. He said he would not recommend them to others due to reasons already stated.
This review was collected via phone interview by Customer Research Inc.

MS
Mandi S.
Buffalo, WY
Dodge Grand Caravan
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/22/2015 Category: Service
Mandi said the business took a long time to repair her vehicle and charged her more than the estimate.
This review was collected via phone interview by Customer Research Inc.

CJ
Cliff J.
Buffalo, WY
Jeep Cherokee
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/25/2018 Category: Service
Cliff said it takes a long time for them to get going.
This review was collected via phone interview by Customer Research Inc.

JE
Jeff E.
Buffalo, WY
Dodge Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/23/2018 Category: Service
Jeff said it would have been nice if someone could have called him when the vehicle was ready. He appreciated the rides to and from the facility.
This review was collected via phone interview by Customer Research Inc.

KH
Kelsey H.
Buffalo, WY
Dodge Dakota
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/04/2018 Category: Service
Kelsey said she would recommend this business for service,
This review was collected via phone interview by Customer Research Inc.

JC
Junior C.
Kaycee, WY
Mercury Grand Marquis
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/23/2018 Category: Service
Junior said the staff did what he asked them to do and got the service done on time. He said they were ready when he got there. He said he has had service done elsewhere and the prices are in the same range as everyone else and they did a good job.
This review was collected via phone interview by Customer Research Inc.

JP
Josh P.
Buffalo, WY
GMC Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/23/2018 Category: Service
Josh said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

SL
Steve L.
Buffalo, WY
Buick LeSabre
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/08/2018 Category: Service
Steve said he left the business with a good general impression of it.
This review was collected via phone interview by Customer Research Inc.

LT
Lee T.
Buffalo, WY
Chevrolet Lumina
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/05/2018 Category: Service
Lee said he had no issues with his service.
This review was collected via phone interview by Customer Research Inc.

CD
Carl D.
Buffalo, WY
Ford Ranger
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/15/2018 Category: Service
Carl said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

BB
Bryan B.
Buffalo, WY
Honda Odyssey
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/13/2018 Category: Service
Bryan said the staff at this business did a pretty good job servicing his vehicle. He appreciated that they took good care of him.
This review was collected via phone interview by Customer Research Inc.

JF
Jim F.
Kaycee, WY
Ram 2500
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/12/2018 Category: Service
Jim sad the service was good.
This review was collected via phone interview by Customer Research Inc.