Superior Automotive And Tire

Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

404 Reviews

98% Would Recommend
Latest Review 3 months ago

Reviews


DD
Dennis D.
Buffalo, WY
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
12/12/2018 Category: Service
Dennis said they had a challenge with his vehicle and he just got it back after 2 years. They did not charge him for labor but they put almost $1000 worth of parts on it. The employees were very conscientious.
This review was collected via phone interview by Customer Research Inc.

VW
Vanessa W.
Buffalo, WY
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/31/2017
Crooks
Took my car in for new head gaskets. Suddenly had a power steering issue when i picked it up. When asked i was told they had to take the power steering pump off to replace headgaskets. The whine was just air in the line dont worry about it. Now i have no power steering and will do nothing about it. NOTHING!!

PE
Pat E.
Buffalo, WY
Chevrolet Silverado SS
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
08/08/2017 Category: Service
Pat said this business did not put enough coolant in his vehicle after they fixed it and he had to put it in himself.
This review was collected via phone interview by Customer Research Inc.

JS
John S.
Wyoming
Chevrolet Suburban
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/19/2016 Category: Service
John said the business never called him after he had taken his vehicle in. He had to call them to set up a bid. After he set up the bid with them, they never called about the service. They had gone over the bid by 75 percent and never called to alert him of that or whenever they ordered parts or installed them. There might have been parts covered by the warranty and they did not even check and just replaced them under full cost. He would not recommend the business for the reasons already stated.
This review was collected via phone interview by Customer Research Inc.

MK
Max K.
Flower Mound, TX
Ford Pickup
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/16/2016 Category: Service
Max said this business replaced a fuel injection module. After he drove a couple hundred miles, his vehicle lost power, as it did prior to them servicing his vehicle. He paid $1,200 to get the part replaced, he waited 4 days for the service to be completed, and the problem was not addressed. He does not plan to take his vehicle back to them because he's not from the area and was just passing by. He said he would not recommend them to others due to reasons already stated.
This review was collected via phone interview by Customer Research Inc.

LG
Laramie G.
Buffalo, WY
Chevrolet Colorado
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
10/15/2015
Much higher cost than the estimate
The final cost was $250 more than they told me when I told them to go ahead with the repairs. I would of understood if they would of given me the correct estimate. It came a s a shock when the bill went from $350 to $612. The personnel were very polite, I just wish they would of warned me that the cost had gone up so much.

MS
Mandi S.
Buffalo, WY
Dodge Grand Caravan
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/22/2015 Category: Service
Mandi said the business took a long time to repair her vehicle and charged her more than the estimate.
This review was collected via phone interview by Customer Research Inc.

TM
Tom M.
Buffalo, WY
Pontiac G6
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/04/2019
Fast, friendly service
I just like the way Gary and his office staff treat me. He gave me, Vet, a 10% discount on parts when I mentioned other businesses in Buffalo, WY were offering them. His treatment of my 2006 vehicle has been excellent and I will keep going back.

RG
Rick G.
Buffalo, WY
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2019
Appreciation for the customer
A
Willing to take time to fully explain

MD
Michael D.
Buffalo, WY
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2019
Love it
Best exspereans i have ever had would saggest you to any one

SR
Steve R.
Buffalo, WY
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2019 Category: Service
Steve said the service was quick, and the problem was fixed. He received good service from the staff.
This review was collected via phone interview by Customer Research Inc.

BB
Billy B.
Buffalo, WY
GMC Envoy XL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2019
Very welcoming
Very friendly. Willing to look at your vehicle instead of taking your word. He explains the problem. Doesnt beat around the bush. Very straight forward. Work done in a timely manner. Keeps you informed of progress. Very very pleased with them from beginning to end. highly recommend them!!!

SM
Splint M.
Buffalo, WY
Ram Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019 Category: Service
Splint said he has been working with this business for a long time. Gary is great to work with. The service was phenomenal.
This review was collected via phone interview by Customer Research Inc.

JS
Jennifer S.
Buffalo, WY
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2019 Category: Service
Jennifer said the staff was friendly, and they did a good job with the service.
This review was collected via phone interview by Customer Research Inc.

GG
Greg G.
Cary, IL
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2019 Category: Service
Greg said that the staff were nice and courteous, although he didn't get the diagnosis or results he wanted. However, the Chevy dealership couldn't diagnose it either. He got it home, and they helped him out in a pinch.
This review was collected via phone interview by Customer Research Inc.

BG
Becky G.
Ram Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019
Oil change and detail
They always do a complete check on my truck and let me know if there are any recalls. Everyone at Superior Automotive is very friendly and wanting to help.

NC
Nicole C.
Buffalo, WY
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2019
Friendly Service
They were helpful finding a good deal on a variety of tires. They did a great job on our vehicle. Very pleased. Bob is a fun guy and really awesome to work with!

GL
Gabriel L.
Buffalo, WY
Ford Explorer Sport Trac
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2019
Great service
Great service and hometown friendly!

Verified Customer
Buffalo, WY
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2019
Great service
Bob found the reason why my daughter's car wouldn't start and made sure to explain the repairs to her. She is learning about vehicle maintenance and owning her own car, so it was important to me to have her involved.

Verified Customer
Buffalo, WY
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2019
Car service
Very good