Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

362 Reviews

98% Would Recommend
Latest Review 20 days ago

Reviews


VW
Vanessa W.
Buffalo, WY
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/31/2017
Crooks
Took my car in for new head gaskets. Suddenly had a power steering issue when i picked it up. When asked i was told they had to take the power steering pump off to replace headgaskets. The whine was just air in the line dont worry about it. Now i have no power steering and will do nothing about it. NOTHING!!

PE
Pat E.
Buffalo, WY
Chevrolet Silverado SS
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
08/08/2017 Category: Service
Pat said this business did not put enough coolant in his vehicle after they fixed it and he had to put it in himself.
This review was collected via phone interview by Customer Research Inc.

JS
John S.
Wyoming
Chevrolet Suburban
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/19/2016 Category: Service
John said the business never called him after he had taken his vehicle in. He had to call them to set up a bid. After he set up the bid with them, they never called about the service. They had gone over the bid by 75 percent and never called to alert him of that or whenever they ordered parts or installed them. There might have been parts covered by the warranty and they did not even check and just replaced them under full cost. He would not recommend the business for the reasons already stated.
This review was collected via phone interview by Customer Research Inc.

MK
Max K.
Flower Mound, TX
Ford Pickup
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/16/2016 Category: Service
Max said this business replaced a fuel injection module. After he drove a couple hundred miles, his vehicle lost power, as it did prior to them servicing his vehicle. He paid $1,200 to get the part replaced, he waited 4 days for the service to be completed, and the problem was not addressed. He does not plan to take his vehicle back to them because he's not from the area and was just passing by. He said he would not recommend them to others due to reasons already stated.
This review was collected via phone interview by Customer Research Inc.

LG
Laramie G.
Buffalo, WY
Chevrolet Colorado
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
10/15/2015
Much higher cost than the estimate
The final cost was $250 more than they told me when I told them to go ahead with the repairs. I would of understood if they would of given me the correct estimate. It came a s a shock when the bill went from $350 to $612. The personnel were very polite, I just wish they would of warned me that the cost had gone up so much.

MS
Mandi S.
Buffalo, WY
Dodge Grand Caravan
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/22/2015 Category: Service
Mandi said the business took a long time to repair her vehicle and charged her more than the estimate.
This review was collected via phone interview by Customer Research Inc.

BC
Bill C.
Buffalo, WY
Ram 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Bill said they were friendly, courteous, and they got the work done quickly. He said if he's ever our broken down on the road, they will come get him and even offer to give him a ride home.
This review was collected via phone interview by Customer Research Inc.

AW
Aaron W.
Buffalo, WY
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Aaron said the business was easy to deal with.
This review was collected via phone interview by Customer Research Inc.

HA
Howard A.
Wyoming
Ram 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018 Category: Service
Howard said they took him in right away. They were very good and treated him reasonably.
This review was collected via phone interview by Customer Research Inc.

FP
Felipe P.
Buffalo, WY
Mitsubishi Eclipse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018 Category: Service
Felipe said they did a great job at the business.
This review was collected via phone interview by Customer Research Inc.

GP
Gary P.
Hummelstown, PA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018
RV On the Road Again!!
I can't express how thankful I am to Gary and his excellent mechanics for the major work they completed on my disabled RV. We had no idea what to do when our RV broke down in the middle of Wyoming, 30 hours from home. "Gary at Superior" was recommended by several local individuals. After I met with Gary, he and his courteous staff put our minds at ease and we were able to finish our vacation. Later we picked up our RV for a 30 hour drive back to Pennsylvania. It ran like a dream! Thank You!

RB
Richard B.
California
Ford Super Duty F-350 SRW
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Richard said this business was excellent and the people were wonderful.
This review was collected via phone interview by Customer Research Inc.

JS
Judi S.
Buffalo, WY
Chevrolet TrailBlazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Judi said the service was fantastic. The owner and the employees are kind, considerate and well spoken.
This review was collected via phone interview by Customer Research Inc.

NL
Neil L.
Buffalo, WY
Ford Bronco II
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018
Well done!
The Bronco runs superbly! Thanks for a job well done, and a nice job on the interior.

BG
Brooke G.
Buffalo, WY
Chrysler Pacifica
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Brooke said the business was convenient and was also helpful with her vehicle.
This review was collected via phone interview by Customer Research Inc.

DC
Deanna C.
Buffalo, WY
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Service
Danna said the staff were quick, and did a good job.
This review was collected via phone interview by Customer Research Inc.

GF
Glenn F.
Buffalo, WY
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/02/2018
Replace pinion seal.
I was in need of my truck so in typical Superior Automotive fashion they got my vehicle in quickly. Thanks Gary!

RL
Rod L.
Buffalo, WY
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2018 Category: Service
Rod said they did what they said they would do.
This review was collected via phone interview by Customer Research Inc.

AS
Andy S.
Buffalo, WY
Toyota Tundra 4WD Truck
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/25/2018 Category: Service
Andy said he likes Gary. He does a good job. They forgot to rotate his tires when he went in for service. He will be coming back so they can.
This review was collected via phone interview by Customer Research Inc.

BM
Brenton M.
Banner, WY
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Brenton said the staff at this business are honest. They did a good job.
This review was collected via phone interview by Customer Research Inc.