Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

330 Reviews

98% Would Recommend
Latest Review 10 days ago

Reviews


VW
Vanessa W.
Buffalo, WY
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/31/2017
Crooks
Took my car in for new head gaskets. Suddenly had a power steering issue when i picked it up. When asked i was told they had to take the power steering pump off to replace headgaskets. The whine was just air in the line dont worry about it. Now i have no power steering and will do nothing about it. NOTHING!!

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Pat E.
Buffalo, WY
Chevrolet Silverado SS
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
08/08/2017 Category: Service
Pat said this business did not put enough coolant in his vehicle after they fixed it and he had to put it in himself.
This review was collected via phone interview by Customer Research Inc.

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John S.
Wyoming
Chevrolet Suburban
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Overall Rating 1/5rating 1rating 1rating 1rating 1
11/19/2016 Category: Service
John said the business never called him after he had taken his vehicle in. He had to call them to set up a bid. After he set up the bid with them, they never called about the service. They had gone over the bid by 75 percent and never called to alert him of that or whenever they ordered parts or installed them. There might have been parts covered by the warranty and they did not even check and just replaced them under full cost. He would not recommend the business for the reasons already stated.
This review was collected via phone interview by Customer Research Inc.

MK
Max K.
Flower Mound, TX
Ford Pickup
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/16/2016 Category: Service
Max said this business replaced a fuel injection module. After he drove a couple hundred miles, his vehicle lost power, as it did prior to them servicing his vehicle. He paid $1,200 to get the part replaced, he waited 4 days for the service to be completed, and the problem was not addressed. He does not plan to take his vehicle back to them because he's not from the area and was just passing by. He said he would not recommend them to others due to reasons already stated.
This review was collected via phone interview by Customer Research Inc.

LG
Laramie G.
Buffalo, WY
Chevrolet Colorado
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
10/15/2015
Much higher cost than the estimate
The final cost was $250 more than they told me when I told them to go ahead with the repairs. I would of understood if they would of given me the correct estimate. It came a s a shock when the bill went from $350 to $612. The personnel were very polite, I just wish they would of warned me that the cost had gone up so much.

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Mandi S.
Buffalo, WY
Dodge Grand Caravan
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/22/2015 Category: Service
Mandi said the business took a long time to repair her vehicle and charged her more than the estimate.
This review was collected via phone interview by Customer Research Inc.

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Jerry S.
Buffalo, WY
GMC Sierra 3500 Classic
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Jerry said the staff did what they said they were going to do with no hassles.
This review was collected via phone interview by Customer Research Inc.

JB
Joe B.
Buffalo, WY
Ford Freestyle
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Joe said the staff did what he wanted them to do. They checked the vehicle thoroughly and they did a little extra. He was very happy with the service.
This review was collected via phone interview by Customer Research Inc.

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Kelsey H.
Buffalo, WY
Dodge Dakota
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/04/2018 Category: Service
Kelsey said she would recommend this business for service,
This review was collected via phone interview by Customer Research Inc.

JC
Junior C.
Kaycee, WY
Mercury Grand Marquis
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/23/2018 Category: Service
Junior said the staff did what he asked them to do and got the service done on time. He said they were ready when he got there. He said he has had service done elsewhere and the prices are in the same range as everyone else and they did a good job.
This review was collected via phone interview by Customer Research Inc.

KP
Kim P.
Buffalo, WY
Toyota Corolla
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Kim said the business does a good job.
This review was collected via phone interview by Customer Research Inc.

JP
Josh P.
Buffalo, WY
GMC Pickup
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/23/2018 Category: Service
Josh said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

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Chad K.
Buffalo, WY
GMC Sierra 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Spoke with Sherry. She said this business was awesome. The tires were balanced perfectly. There was no shimmy feeling, so it was perfect. Her vehicle drives like butter.
This review was collected via phone interview by Customer Research Inc.

FB
Frank B.
Buffalo, WY
Honda CR-V
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Frank said this business has treated him well for a long time.
This review was collected via phone interview by Customer Research Inc.

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Rick O.
Wyoming
Dodge Grand Caravan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018 Category: Service
Rick said his experience was very good.
This review was collected via phone interview by Customer Research Inc.

CD
Carl D.
Buffalo, WY
Ford Ranger
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Spoke with Sandy. She said the staff did a wonderful job, they were very accommodating.
This review was collected via phone interview by Customer Research Inc.

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Steve L.
Buffalo, WY
Buick LeSabre
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/08/2018 Category: Service
Steve said he left the business with a good general impression of it.
This review was collected via phone interview by Customer Research Inc.

JS
Jeffrey S.
Buffalo, WY
Ram 3500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Jeffrey said this business did an excellent job.
This review was collected via phone interview by Customer Research Inc.

DR
Dick R.
Wyoming
Buick LaCrosse
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Dick said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

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Connie B.
Buffalo, WY
Lincoln Mark LT
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Connie said the business treated her well. The staff was friendly and very helpful when providing her vehicle with the maintenance it needed.
This review was collected via phone interview by Customer Research Inc.