Overview

Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

347 Reviews

98% Would Recommend
Latest Review 6 days ago

Reviews


VW
Vanessa W.
Buffalo, WY
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/31/2017
Crooks
Took my car in for new head gaskets. Suddenly had a power steering issue when i picked it up. When asked i was told they had to take the power steering pump off to replace headgaskets. The whine was just air in the line dont worry about it. Now i have no power steering and will do nothing about it. NOTHING!!

PE
Pat E.
Buffalo, WY
Chevrolet Silverado SS
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
08/08/2017 Category: Service
Pat said this business did not put enough coolant in his vehicle after they fixed it and he had to put it in himself.
This review was collected via phone interview by Customer Research Inc.

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John S.
Wyoming
Chevrolet Suburban
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/19/2016 Category: Service
John said the business never called him after he had taken his vehicle in. He had to call them to set up a bid. After he set up the bid with them, they never called about the service. They had gone over the bid by 75 percent and never called to alert him of that or whenever they ordered parts or installed them. There might have been parts covered by the warranty and they did not even check and just replaced them under full cost. He would not recommend the business for the reasons already stated.
This review was collected via phone interview by Customer Research Inc.

MK
Max K.
Flower Mound, TX
Ford Pickup
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/16/2016 Category: Service
Max said this business replaced a fuel injection module. After he drove a couple hundred miles, his vehicle lost power, as it did prior to them servicing his vehicle. He paid $1,200 to get the part replaced, he waited 4 days for the service to be completed, and the problem was not addressed. He does not plan to take his vehicle back to them because he's not from the area and was just passing by. He said he would not recommend them to others due to reasons already stated.
This review was collected via phone interview by Customer Research Inc.

LG
Laramie G.
Buffalo, WY
Chevrolet Colorado
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
10/15/2015
Much higher cost than the estimate
The final cost was $250 more than they told me when I told them to go ahead with the repairs. I would of understood if they would of given me the correct estimate. It came a s a shock when the bill went from $350 to $612. The personnel were very polite, I just wish they would of warned me that the cost had gone up so much.

MS
Mandi S.
Buffalo, WY
Dodge Grand Caravan
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/22/2015 Category: Service
Mandi said the business took a long time to repair her vehicle and charged her more than the estimate.
This review was collected via phone interview by Customer Research Inc.

KJ
Kathy J.
Buffalo, WY
Nissan Rogue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Kathy said the employees were very helpful. They were nice. They were thorough. They answered her questions.
This review was collected via phone interview by Customer Research Inc.

SG
Steve G.
Buffalo, WY
GMC Sierra 3500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Steve said he had an issue with his vehicle. The staff at this facility serviced his vehicle and replaced his tires. Gary does a good job.
This review was collected via phone interview by Customer Research Inc.

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Nichole B.
Coppell, TX
GMC Yukon XL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Nichole said this business' staff was very responsive, the communication was proactive, and it was a great experience, overall. She stated she is really grateful for how quickly they resolved the issue.
This review was collected via phone interview by Customer Research Inc.

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Scott M.
Buffalo, WY
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Scott said this business was very good, they got what he needed done and for a fair price.
This review was collected via phone interview by Customer Research Inc.

WK
Wayne K.
Maple Creek, SK
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2018 Category: Service
Wayne said the business did everything they possibly could and the staff was excellent.
This review was collected via phone interview by Customer Research Inc.

CG
Chad G.
Buffalo, WY
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Chad said this business does good work.
This review was collected via phone interview by Customer Research Inc.

DO
Dennis O.
Wyoming
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Dennis said he had an appointment and forgot about it, but the staff still fit him in. He said they're good people and nice.
This review was collected via phone interview by Customer Research Inc.

CJ
Cliff J.
Buffalo, WY
Jeep Cherokee
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/25/2018 Category: Service
Cliff said it takes a long time for them to get going.
This review was collected via phone interview by Customer Research Inc.

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Stacy N.
Wyoming
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2018 Category: Service
Stacy said the service was amazing. The staff looked after her. They don't make service calls, but they made one for her. They picked her up from her motel. They went above and beyond what they needed to do. They got her vehicle fixed and on the road. They were great.
This review was collected via phone interview by Customer Research Inc.

JW
Jeff W.
Buffalo, WY
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Spoke with Lana. She said this business is easy to work with.
This review was collected via phone interview by Customer Research Inc.

TS
Tom S.
Buffalo, WY
Chevrolet Silverado SS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Tom said he had a great experience and the staff did a great job.
This review was collected via phone interview by Customer Research Inc.

EB
Eugene B.
Helena, MT
Ram 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Eugene said the business got his vehicle done as fast as they could.
This review was collected via phone interview by Customer Research Inc.

PG
Phil G.
Tiffin, IA
Cadillac XTS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Phil said the business was friendly. They did a good job and did it quickly.
This review was collected via phone interview by Customer Research Inc.

GL
Gib L.
Buffalo, WY
Mazda B2300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018 Category: Service
Spoke with Irene. She said she was very pleased with the service at this business. They were fast and the price was good. The service was excellent. They did a good job and called to ask what she wanted done with the tires.
This review was collected via phone interview by Customer Research Inc.