Overview

Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

388 Reviews

98% Would Recommend
Latest Review 3 days ago

Reviews


DD
Dennis D.
Buffalo, WY
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
12/12/2018 Category: Service
Dennis said they had a challenge with his vehicle and he just got it back after 2 years. They did not charge him for labor but they put almost $1000 worth of parts on it. The employees were very conscientious.
This review was collected via phone interview by Customer Research Inc.

VW
Vanessa W.
Buffalo, WY
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/31/2017
Crooks
Took my car in for new head gaskets. Suddenly had a power steering issue when i picked it up. When asked i was told they had to take the power steering pump off to replace headgaskets. The whine was just air in the line dont worry about it. Now i have no power steering and will do nothing about it. NOTHING!!

PE
Pat E.
Buffalo, WY
Chevrolet Silverado SS
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
08/08/2017 Category: Service
Pat said this business did not put enough coolant in his vehicle after they fixed it and he had to put it in himself.
This review was collected via phone interview by Customer Research Inc.

JS
John S.
Wyoming
Chevrolet Suburban
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/19/2016 Category: Service
John said the business never called him after he had taken his vehicle in. He had to call them to set up a bid. After he set up the bid with them, they never called about the service. They had gone over the bid by 75 percent and never called to alert him of that or whenever they ordered parts or installed them. There might have been parts covered by the warranty and they did not even check and just replaced them under full cost. He would not recommend the business for the reasons already stated.
This review was collected via phone interview by Customer Research Inc.

MK
Max K.
Flower Mound, TX
Ford Pickup
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/16/2016 Category: Service
Max said this business replaced a fuel injection module. After he drove a couple hundred miles, his vehicle lost power, as it did prior to them servicing his vehicle. He paid $1,200 to get the part replaced, he waited 4 days for the service to be completed, and the problem was not addressed. He does not plan to take his vehicle back to them because he's not from the area and was just passing by. He said he would not recommend them to others due to reasons already stated.
This review was collected via phone interview by Customer Research Inc.

LG
Laramie G.
Buffalo, WY
Chevrolet Colorado
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
10/15/2015
Much higher cost than the estimate
The final cost was $250 more than they told me when I told them to go ahead with the repairs. I would of understood if they would of given me the correct estimate. It came a s a shock when the bill went from $350 to $612. The personnel were very polite, I just wish they would of warned me that the cost had gone up so much.

MS
Mandi S.
Buffalo, WY
Dodge Grand Caravan
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/22/2015 Category: Service
Mandi said the business took a long time to repair her vehicle and charged her more than the estimate.
This review was collected via phone interview by Customer Research Inc.

HK
Henry K.
Novi, MI
GMC Sierra 3500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2019
GMC pick up
Was met at the door. Extremely professional quick and reasonable service. Would definitely use again or recommend to a friend.

CP
Christina P.
Buffalo, WY
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Christina said the staff always serves her well when she goes there, they go out of their way to help, exceed every need, and provide reliable vehicles. She stated they are like family.
This review was collected via phone interview by Customer Research Inc.

RC
Rodney C.
Buffalo, WY
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Spoke with Rodney's wife. She said the staff explained the details well. They were up front, and the cost was exactly what was quoted. The vehicle was completed in an awesome time frame.
This review was collected via phone interview by Customer Research Inc.

RC
Ray C.
Buffalo, WY
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Ray said the phone number is a little confusing for some people. The staff came to the home in the freezing cold, and went above and beyond changing the battery out. He really appreciated the service he received.
This review was collected via phone interview by Customer Research Inc.

GP
Grant P.
Buffalo, WY
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019
Quality service
Quality service
I have used superior automotive and tire since the business was opened for new tires, basic service, and other mechanical repairs And have always been treated extremely fairly and very professionally. Their work has always been very high-quality. I definitely recommend them.

RH
Rachel H.
Banner, WY
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019
Quick service, detailed, honest, and friendly
Superior Automotive is where I plan on taking my vehicle for all its repairs. Their honest and friendly service is excellent and their work is “superior”. Thank you for making car repair easy.

GL
Garrett L.
Buffalo, WY
GMC Yukon XL
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/19/2019 Category: Service
Garrett said it was his first time there and they did a good job.
This review was collected via phone interview by Customer Research Inc.

MB
Mike B.
Buffalo, WY
GMC Yukon
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/16/2019 Category: Service
Spoke with Carrie. She said the staff did a great job and fixed everything, but the clock in the vehicle isn't working and she isn't happy about that.
This review was collected via phone interview by Customer Research Inc.

CK
Charles K.
Buffalo, WY
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/09/2019 Category: Service
Charles said the staff diagnosed the problem but were unable to fix it.
This review was collected via phone interview by Customer Research Inc.

TM
Tom M.
Buffalo, WY
Pontiac G6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
Tom said the staff provided excellent service.
This review was collected via phone interview by Customer Research Inc.

NR
Nick R.
Buffalo, WY
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2018 Category: Service
Nick said that he recommends the place for service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Buffalo, WY
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018
Helpful, friendly service!
I was able to drop off my keys early and pick up the car late! Very accommodating and efficient service!

Verified Customer
Buffalo, WY
Toyota Tundra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/14/2018
Great work, poor communication
My only complaint is communication. Rarely does anyone ever call when our vehicle is done. We find out by driving by to see if it's sitting out front.