Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

374 Reviews

98% Would Recommend
Latest Review 18 days ago

Reviews


VW
Vanessa W.
Buffalo, WY
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/31/2017
Crooks
Took my car in for new head gaskets. Suddenly had a power steering issue when i picked it up. When asked i was told they had to take the power steering pump off to replace headgaskets. The whine was just air in the line dont worry about it. Now i have no power steering and will do nothing about it. NOTHING!!

PE
Pat E.
Buffalo, WY
Chevrolet Silverado SS
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
08/08/2017 Category: Service
Pat said this business did not put enough coolant in his vehicle after they fixed it and he had to put it in himself.
This review was collected via phone interview by Customer Research Inc.

JS
John S.
Wyoming
Chevrolet Suburban
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/19/2016 Category: Service
John said the business never called him after he had taken his vehicle in. He had to call them to set up a bid. After he set up the bid with them, they never called about the service. They had gone over the bid by 75 percent and never called to alert him of that or whenever they ordered parts or installed them. There might have been parts covered by the warranty and they did not even check and just replaced them under full cost. He would not recommend the business for the reasons already stated.
This review was collected via phone interview by Customer Research Inc.

MK
Max K.
Flower Mound, TX
Ford Pickup
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/16/2016 Category: Service
Max said this business replaced a fuel injection module. After he drove a couple hundred miles, his vehicle lost power, as it did prior to them servicing his vehicle. He paid $1,200 to get the part replaced, he waited 4 days for the service to be completed, and the problem was not addressed. He does not plan to take his vehicle back to them because he's not from the area and was just passing by. He said he would not recommend them to others due to reasons already stated.
This review was collected via phone interview by Customer Research Inc.

LG
Laramie G.
Buffalo, WY
Chevrolet Colorado
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
10/15/2015
Much higher cost than the estimate
The final cost was $250 more than they told me when I told them to go ahead with the repairs. I would of understood if they would of given me the correct estimate. It came a s a shock when the bill went from $350 to $612. The personnel were very polite, I just wish they would of warned me that the cost had gone up so much.

MS
Mandi S.
Buffalo, WY
Dodge Grand Caravan
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/22/2015 Category: Service
Mandi said the business took a long time to repair her vehicle and charged her more than the estimate.
This review was collected via phone interview by Customer Research Inc.

PS
Pete S.
Buffalo, WY
Ford Econoline Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2018
Very professional
Got me in the same day I called and had all service completed by close of business--much quicker than expected. The charge to change the fuel filter on my diesel Econoline van ( a very onerous task) was much less than expected. Very impressed.

Verified Customer
Buffalo, WY
GMC Sonoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018
Great customer service
Work done quickly and very impressed with personal attention and convenience for me. Came to get my vehicle for service and picked me up to retrieve at end of day.

BG
Bart G.
Buffalo, WY
Kia Sportage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Bart said the service was fine and the staff treat him great. .
This review was collected via phone interview by Customer Research Inc.

JS
Joe S.
Buffalo, WY
Buick Enclave
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Joe said the business was efficient. They set up the time and got his vehicle done.
This review was collected via phone interview by Customer Research Inc.

RM
Ryan M.
Buffalo, WY
Ford Edge
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/06/2018 Category: Service
Ryan said the business did a plug in for his vehicle but he feels the charge was a bit high but the amount of time they did in was good.
This review was collected via phone interview by Customer Research Inc.

NL
Neil L.
Buffalo, WY
Buick LaCrosse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018
Cam shaft sensor
Things were handled and repaired. I was fixed up and out the door sooner than I had expected.

CK
Cyrus K.
Ocklawaha, FL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Cyrus said the business was wonderful. He liked how he was taken care of by the staff.
This review was collected via phone interview by Customer Research Inc.

ST
Shiela T.
Buffalo, WY
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Shiela said she has used the business many years, and the staff go out of their way to help.
This review was collected via phone interview by Customer Research Inc.

LT
Luke T.
Wyoming
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Luke said he liked how they paid attention to details. They really work hard to do the job right.
This review was collected via phone interview by Customer Research Inc.

JS
Jason S.
Buffalo, WY
Chevrolet Colorado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Jason said he was happy. He got in for service as soon as possible and he appreciated it.
This review was collected via phone interview by Customer Research Inc.

EA
Ed A.
Buffalo, WY
Chevrolet Impala Limited
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018 Category: Service
Ed said they have done business here for a few years and they do a good job.
This review was collected via phone interview by Customer Research Inc.

TL
Terry L.
Wyoming
Jeep Renegade
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018 Category: Service
Terry said she has never had any problems and that's why she keeps going back. She said everyone is kind and the service is good.
This review was collected via phone interview by Customer Research Inc.

BC
Bill C.
Buffalo, WY
Ram 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Bill said they were friendly, courteous, and they got the work done quickly. He said if he's ever our broken down on the road, they will come get him and even offer to give him a ride home.
This review was collected via phone interview by Customer Research Inc.

AW
Aaron W.
Buffalo, WY
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Aaron said the business was easy to deal with.
This review was collected via phone interview by Customer Research Inc.