Overview

Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79

376 Reviews

98% Would Recommend
Latest Review 13 days ago

Reviews


NR
NINA R.
Dunkirk, MD
Cadillac DTS
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/08/2018
Knowledgeable
This shop has been in business for about thirty years. Paul is very knowledgeable about all vehicle repairs and the rest of the crew are as well. My Cadillac needed a number of repairs (over 100000 miles) and there was no delay in getting parts. They are up to date with a good computer system and ability to connect with you by email. The biggest downside is the flight of stairs you must climb when you go in the door to get to the service counter and speak with someone about your needs.

MS
Mike S.
Dunkirk, MD
Chrysler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018 Category: Service
Mike said the employees were professional. They provided good service. He had no service problems.
This review was collected via phone interview by Customer Research Inc.

GS
Greg S.
Dunkirk, MD
Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Greg said they met his expectations.
This review was collected via phone interview by Customer Research Inc.

BA
Brian A.
Owings, MD
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Brian said he has never had any problem with their services. The business has always been great.
This review was collected via phone interview by Customer Research Inc.

PC
Patrick C.
Maryland
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Patrick said this business was fantastic. They saw him quickly and did the job very well. They were up front with how long it would take them to get the parts and how long the repair would take. They called him when his vehicle was ready and it was done to his expectations.
This review was collected via phone interview by Customer Research Inc.

JG
John G.
Dunkirk, MD
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
John said this business does good work.
This review was collected via phone interview by Customer Research Inc.

RW
Ronnie W.
Maryland
GMC Pickup
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/10/2018 Category: Service
Ronnie said the employees he worked with was very helpful. He was nice. He provided him the wrong service part. The employee he spoke with later would not listen to his concerns.
This review was collected via phone interview by Customer Research Inc.

RT
ROBERT T.
Dunkirk, MD
Chevrolet Silverado SS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018
The people/employee's
Your honesty says it all. They understand your situation and want to work hard to take care of your problem.

BR
Bill R.
North Beach, MD
Pontiac Grand Prix
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2018 Category: Service
Bill said he thought this business' staff did an excellent job and was very professional.
This review was collected via phone interview by Customer Research Inc.

CE
Carl E.
Owings, MD
Ford LTD Crown Victoria
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Carl and said he liked the way the staff did business. They provided good work.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Dunkirk, MD
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2018
Very Happy With Service
I am very happy with the work done by Town Square Auto. My car is running great.

SO
Steven O.
Ellicott City, MD
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Service
Steven said the staff got him in when they said they would and got him out fast. They were just really nice people.
This review was collected via phone interview by Customer Research Inc.

JP
Jeremy P.
Huntingtown, MD
Ford Expedition
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Jeremy said the service at this business was good.
This review was collected via phone interview by Customer Research Inc.

CZ
Chris Z.
Baltimore, MD
Honda Fit
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Chris said the staff does good work and his vehicle is running fine.
This review was collected via phone interview by Customer Research Inc.

WC
Will C.
California, MD
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Will said he has been using this business for years. His most recent experience was excellent.
This review was collected via phone interview by Customer Research Inc.

JM
JAMES M.
Dunkirk, MD
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018
Tire Repair
Walk-in Service completed while I waited

LT
Larry T.
North Beach, MD
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Larry said he really appreciates Paul, and the hard work he does. He is always happy with the work, and he is treated well.
This review was collected via phone interview by Customer Research Inc.

CM
Christopher M.
Dunkirk, MD
Ford Transit Wagon
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/13/2018 Category: Service
Christopher said the employees did the job but it took a little longer than he expected. They are very friendly.
This review was collected via phone interview by Customer Research Inc.

TB
Tracey B.
Friendship, MD
BMW X3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018 Category: Service
Tracey said the business is very quick. They did an inspection and did not try to sell anything that was not needed. She is very happy with them and prices are good.
This review was collected via phone interview by Customer Research Inc.

PG
Patrick G.
Solomons, MD
Toyota Camry
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/25/2018 Category: Service
Patrick said the facility provided good service for a fair price. He received phone updates. One of the problems with the vehicle was not touched.
This review was collected via phone interview by Customer Research Inc.

Displaying 1 Review