Overview

Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5rating 4.96

159 Reviews

99% Would Recommend
Latest Review 21 days ago

Reviews


AN
Abdul N.
Ashburn, VA
Saab 9-5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018 Category: Service
Abdul said the customer service was good, the office was clean and they provided good service.
This review was collected via phone interview by Customer Research Inc.

WG
William G.
Centreville, VA
Subaru Impreza Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
William said the business provided good customer service and they also offered him1 day service for emergency work.
This review was collected via phone interview by Customer Research Inc.

DD
DHARMA D.
Ashburn, VA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018
AC service - Camry Hybrid
Honest and quality service. Would definitely recommend.

SG
Shlomo G.
Haymarket, VA
Toyota Yaris
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Shlomo said he had very good service. He mentioned the employees were great as well. He will be back in the future when his vehicle needs repaired.
This review was collected via phone interview by Customer Research Inc.

MH
Micheal H.
Herndon, VA
Honda Civic Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Micheal said that the place made his experience easy, he had no issues or complaints about the service.
This review was collected via phone interview by Customer Research Inc.

JT
Jacquelyn T.
Chantilly, VA
Chevrolet Cobalt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018
Absolutely wonderful!
Every time I go, the staff is very friendly and very informative. It is the only place i trust to work on my car, and will happily return if any new problems arise!

JF
John F.
Aldie, VA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018
State Inspection
Normally I am super annoyed when it is State inspection time... but now that Intell Auto does State Inpections... I can drop my car off... walk down to McDonalds... have a burger and fries... chocolate milk shake and walk back to Intell... and it’s done! I’m sooo happy Intell is now doing State Inspections!!!

MM
Mike M.
Virginia
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2018 Category: Service
Mike said the staff provided good customer service.
This review was collected via phone interview by Customer Research Inc.

DM
DEBORAH M.
Aldie, VA
Honda HR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018
Want an honest mechanic?
Mr. Lee Has been my mechanic for eight years. He is very knowledgeable and more importantly extremely honest. He will not fix things that don’t need to be fixed and when he does fix your car it is done to perfection!

TM
Thomas M.
Chantilly, VA
Nissan Pathfinder
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018
2013 Pathfinder
Great service

JF
JOHN F.
Aldie, VA
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/29/2018
Best Mechanic in town!!!
I didn’t have an appointment... stopped in... they fixed my Car’s A/C while I waited... great price... take your car here!!!

DF
DENNIS F.
Ashburn, VA
Volkswagen Beetle
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/29/2018
Repair work
Extremely outstanding mechanics, best customer service ever, very reliable and trustworthy

ME
MARK E.
Sterling, VA
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018
Great Service
Simply the BEST. Sincere, honest and cost effective.

AS
ARVIND S.
Chantilly, VA
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018
Reliable Car Shop
John Lee provided excellent service. Performed exactly the service I asked for. No up-selling, no pressure. Finally found a Car mechanic who I can rely on.

CW
CALVIN W.
Ashburn, VA
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2018
Awesome
Service was awesome!

JF
JOHN F.
Aldie, VA
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2018
Fixed tire same day
On my way to work I hit a deep pot hole... got a bulge out the side of the tire... Intel took care of everything same day at a great price.

SW
Sean W.
Ashburn, VA
Cadillac STS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2018 Category: Service
Sean said the business did a great job for a great price.
This review was collected via phone interview by Customer Research Inc.

DB
DAVID B.
Chantilly, VA
Nissan Pathfinder
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2018
John is the BEST
I will only take my car to John. He is honest, dependable, and overall a fantastic guy. I would (and have) recommend him to anyone who is looking for a mechanic that they can build a long-term relationship with and feel confident about the value you are getting.

DL
DIANA L.
Aldie, VA
Acura 3.2TL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2018
Stellar Service
As always John Lee and staff provided stellar service.

DF
DENNIS F.
Ashburn, VA
Volkswagen Beetle
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2018
Excellent Service
Very timely, excellent service and extremely dependable

Displaying Review 1 - 20 of 159 in total