Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

343 Reviews

99% Would Recommend
Latest Review 9 days ago

Reviews


AS
Ameerah S.
Louisiana
Chevrolet Silverado
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/24/2017 Category: Service
Ameerah said the prices at this business are too high. She said they wanted to charge her $900 for an after market fuel pump. She said she will not refer anyone to them because their prices are too high.
This review was collected via phone interview by Customer Research Inc.

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Nikki V.
Arnaudville, LA
Jeep Commander
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
02/20/2016 Category: Service
Nikki said she had them changed her oil and she let them know her vehicle was running a little hot. They told her the radiator was empty, there was no fluid in the radiator. She mentioned they did not offer to fill up the radiator and the radiator was not empty, it was low. When she picked up her vehicle, they handed her the keys and they all left at the business alone with her 1 year child. She could not get the vehicle to start right away, eventually it started but was not drivable. She said she would not recommend this business, she was very upset with them. She stated they must have known it would not start because of the way they left her so quickly. She had to creep down the road at 10 miles per hour with her blinkers on to get to another business for them to help her. The other business was able to take care of her, it took a night and another day.
This review was collected via phone interview by Customer Research Inc.

BD
Brenda D.
Breaux Bridge, LA
Pontiac G6
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
11/05/2016 Category: Service
Brenda said she went to the business to have an oil change and they did not screw the oil filter on tight. As a result, the oil leaked out. She said they offered her a free oil change.
This review was collected via phone interview by Customer Research Inc.

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Gage S.
Lafayette, LA
Jeep Wrangler
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
08/29/2016 Category: Service
Gage said the employee at this business over-quoted labor costs and charged him $50 to only look at his vehicle. He is not too sure if it was diagnosed accurately.
This review was collected via phone interview by Customer Research Inc.

BH
Brock H.
Duson, LA
Hyundai Elantra
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/21/2018 Category: Service
Brock said the cost of the service was pretty expensive. He stated he is confident the technicians know what they are doing. However, they are not cost-effective for people on more moderate incomes.
This review was collected via phone interview by Customer Research Inc.

BP
Bobby P.
Louisiana
Chevrolet Silverado SS
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/06/2018 Category: Service
Bobby said it's too expensive, but they did a good job.
This review was collected via phone interview by Customer Research Inc.

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Annie R.
Breaux Bridge, LA
Pontiac G6
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/24/2018 Category: Service
Annie said the service could have been better and quicker.
This review was collected via phone interview by Customer Research Inc.

BM
Buddy M.
Louisiana
Mercury Grand Marquis
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/21/2017 Category: Service
Buddy said he would recommend this business to others.
This review was collected via phone interview by Customer Research Inc.

AB
Anthony B.
Breaux Bridge, LA
Mitsubishi Montero Sport
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/24/2015 Category: Service
Anthony said this business provided fast and quick service.
This review was collected via phone interview by Customer Research Inc.

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Nicholas L.
Breaux Bridge, LA
Buick Lucerne
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/24/2018 Category: Service
Nicholas said the business provided good service. However, he said it took a little while for the repair work.
This review was collected via phone interview by Customer Research Inc.

KK
Kerry K.
Lafayette, LA
Honda Accord Sdn
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/09/2018 Category: Service
Kerry said the work was done quick, and he was able to get in quickly. It was a little more expensive than other places, but it was also available sooner than other places. Overall he's happy with the service received.
This review was collected via phone interview by Customer Research Inc.

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Rodger L.
Killeen, TX
Ford F-150
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/26/2018 Category: Service
Rodger said the staff at the business were helpful, honest, and friendly. They replaced some items that did not need to be replaced.
This review was collected via phone interview by Customer Research Inc.

MB
Michael B.
Breaux Bridge, LA
Toyota 4Runner
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/02/2018 Category: Service
Michael said there was a problem with the part and it took a little long to get to the business.
This review was collected via phone interview by Customer Research Inc.

JD
Jude D.
Saint Martinville, LA
Nissan Altima
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/18/2017 Category: Service
Jude said the staff didn't complete the work. They left something unscrewed, so he had to crawl under the vehicle to fix it himself. The staff did good work, but they need to be more careful.
This review was collected via phone interview by Customer Research Inc.

MJ
Mark J.
Breaux Bridge, LA
Chevrolet Silverado
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/25/2017 Category: Service
Mark said he enjoyed going to this business. They are reputable, he likes them, and they do a good job. He will give them further business whenever he can.
This review was collected via phone interview by Customer Research Inc.

MA
Mary A.
Breaux Bridge, LA
Chevrolet Cavalier
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/21/2017 Category: Service
Mary said the staff at this business was very polite and the business was convenient. However, she had to wait longer than normal for her service.
This review was collected via phone interview by Customer Research Inc.

EP
Elaine P.
Breaux Bridge, LA
Ford Ranger
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/26/2016 Category: Service
Elaine said she appreciates the service the business provided. They were very polite, nice and sweet. They went out of their way to make sure she got her vehicle back before they closed.
This review was collected via phone interview by Customer Research Inc.

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GARRET W.
Cecilia, LA
Oldsmobile Alero
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/29/2016
Location and communication
Worked with me and the warranty

JD
Jason D.
Breaux Bridge, LA
Ford Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/25/2016 Category: Service
Jason said he brought his vehicle into the business to get his spark plugs fixed as he had bought a new vehicle. He had asked them how much it would cost to get the spark plugs fixed and all they said was it was going to be expensive. He ended up taking it somewhere else to get his spark plugs fixed as the business would not give him an estimate. When he took it to the other business in town the lady he spoke with told him that his spark plugs have a tendency to break and this is how much it is going to be. He said he will only use this business for his oil changes. He said they do a great job.
This review was collected via phone interview by Customer Research Inc.

MR
Michelle R.
Breaux Bridge, LA
Jeep Grand Cherokee
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/15/2016 Category: Service
Michelle said he plans to return to this facility. He recommends the service at this business.
This review was collected via phone interview by Customer Research Inc.

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