Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

360 Reviews

99% Would Recommend
Latest Review 8 days ago

Reviews


BH
Brock H.
Duson, LA
Hyundai Elantra
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/21/2018 Category: Service
Brock said the cost of the service was pretty expensive. He stated he is confident the technicians know what they are doing. However, they are not cost-effective for people on more moderate incomes.
This review was collected via phone interview by Customer Research Inc.

AS
Ameerah S.
Louisiana
Chevrolet Silverado
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/24/2017 Category: Service
Ameerah said the prices at this business are too high. She said they wanted to charge her $900 for an after market fuel pump. She said she will not refer anyone to them because their prices are too high.
This review was collected via phone interview by Customer Research Inc.

GS
Gage S.
Lafayette, LA
Jeep Wrangler
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
08/29/2016 Category: Service
Gage said the employee at this business over-quoted labor costs and charged him $50 to only look at his vehicle. He is not too sure if it was diagnosed accurately.
This review was collected via phone interview by Customer Research Inc.

NV
Nikki V.
Arnaudville, LA
Jeep Commander
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
02/20/2016 Category: Service
Nikki said she had them changed her oil and she let them know her vehicle was running a little hot. They told her the radiator was empty, there was no fluid in the radiator. She mentioned they did not offer to fill up the radiator and the radiator was not empty, it was low. When she picked up her vehicle, they handed her the keys and they all left at the business alone with her 1 year child. She could not get the vehicle to start right away, eventually it started but was not drivable. She said she would not recommend this business, she was very upset with them. She stated they must have known it would not start because of the way they left her so quickly. She had to creep down the road at 10 miles per hour with her blinkers on to get to another business for them to help her. The other business was able to take care of her, it took a night and another day.
This review was collected via phone interview by Customer Research Inc.

BB
Billy B.
Breaux Bridge, LA
Buick Enclave
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Spoke with Sandy. She said this business has always been great. The employees always treat her great and she's been a customer for some years.
This review was collected via phone interview by Customer Research Inc.
Ken G. from Louisiana Automotive responded on 03/19/2019

Thank you for the comments, we strive to maintain great customer service.


RO
Robert O.
Arnaudville, LA
Ram 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Robert said the business was right on time with servicing his vehicle. They were polite and did an good job.
This review was collected via phone interview by Customer Research Inc.
Ken G. from Louisiana Automotive responded on 03/19/2019

Thank you for the comments Robert. We always do our best to maintain great customer service along with getting the customer back on the road as soon as possible.


DL
Dustin L.
Louisiana
Chevrolet Silverado 2500HD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Dustin said the service was good.
This review was collected via phone interview by Customer Research Inc.

AW
Alton W.
Louisiana
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2019 Category: Service
Alton said the staff gave good service.
This review was collected via phone interview by Customer Research Inc.

ML
Malcolm L.
Breaux Bridge, LA
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2019 Category: Service
Malcolm said he would recommend this business to anyone.
This review was collected via phone interview by Customer Research Inc.

AL
ALANA L.
Saint Martinville, LA
Scion tC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019
Great services!
Always great service, that is speedy and honest. I can always trust that my vehicle is well taken care of, from general maintenance to tires. The family atmosphere is what keeps me going back. And I know that I'm always safe on the road.
Ken G. from Louisiana Automotive responded on 02/18/2019

Thanks for the kind words Alana! We pride ourselves in honesty and building trust with our customers to keep them safe on the roads. 


SR
Shara R.
Breaux Bridge, LA
Volvo S60
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Service
Shara said that the place performed better than ever.
This review was collected via phone interview by Customer Research Inc.
Ken G. from Louisiana Automotive responded on 02/11/2019

We appreciate your business!


WP
WILLIAM P.
Arnaudville, LA
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2019
Friendly service
I like that this is a locally owned business!! Excellent service
Ken G. from Louisiana Automotive responded on 02/11/2019

Thanks for supporting our small business and your kind words!


HC
Harris C.
Breaux Bridge, LA
Ford Econoline Cargo Van
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2019 Category: Service
Spoke with Harris' wife. She said the staff was very good, they gave her good and excellent service. They're very dependable.
This review was collected via phone interview by Customer Research Inc.

JA
Jordan A.
Saint Martinville, LA
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2019 Category: Service
Jordan said everything went smooth.
This review was collected via phone interview by Customer Research Inc.

BG
BULLY G.
Ford Super Duty F-350 SRW
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019
AC and tire replacement
Friendly personnel and a fair service at a fair price.

Thanks for the help
Ken G. from Louisiana Automotive responded on 01/21/2019

We were more than happy to service your vehicle and enjoyed meeting you.


JH
Johnny H.
Louisiana
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Johnny said the service was great, quick, and easy. The staff told him what he needed to know and got what he needed done, done.
This review was collected via phone interview by Customer Research Inc.

DT
DANIEL T.
Breaux Bridge, LA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019
Honest
I’ve been bringing my vehicles here for 14 years because of the honest, professional, dependable, quality service that I receive!
Ken G. from Louisiana Automotive responded on 01/21/2019

We appreciate your business and support!


DP
Douglas P.
Breaux Bridge, LA
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018 Category: Service
Douglas said the mechanics are good and trustworthy. He is very pleased with the guys' work and with his overall experience.
This review was collected via phone interview by Customer Research Inc.
Ken G. from Louisiana Automotive responded on 12/27/2018

We work hard to give honest service with a smile.


HL
Herbert L.
Breaux Bridge, LA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
Spoke with Rita. She said she was satisfied.
This review was collected via phone interview by Customer Research Inc.

AM
Aj M.
Louisiana
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
AJ said the business's employees did what he asked them to do.
This review was collected via phone interview by Customer Research Inc.

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