Overview

Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5rating 4.97

187 Reviews

100% Would Recommend
Latest Review 5 months ago

Reviews


Verified Customer
Fairport, NY
Honda Pilot
Verified Customer
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08/08/2018
Different visit
Not the usual visit to the shop. I don’t know if the owner not there made the difference? Everyone usually friendly and engaging. Not today. Speedy service as usual. Had to retrieve my car from back of the building and not have to go find it. Just different.

AS
Andy S.
Pittsford, NY
Honda Accord
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/28/2016 Category: Service
Andy said there was an issue with the vehicle after receiving it from this business. They took care of it right away.
This review was collected via phone interview by Customer Research Inc.

LT
Landen T.
Fairport, NY
Honda Civic
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/10/2016 Category: Service
Spoke with Ashly. He said he would recommend this business.
This review was collected via phone interview by Customer Research Inc.

JB
Jay B.
Pittsford, NY
Toyota RAV4
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/02/2016 Category: Service
Jay said they did a pretty good job but he left his vehicle for a week and they did not call him. He had to call them to get updated.
This review was collected via phone interview by Customer Research Inc.

MK
Mike K.
Pittsford, NY
Jeep Wrangler
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/07/2016 Category: Service
Mike said this business did a good job, but they never called them to give them the price of the tires and they were a little more expensive than what he expected.
This review was collected via phone interview by Customer Research Inc.

JP
JOHN P.
Pittsford, NY
Volvo S80
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/22/2015
Friendly, quick, reasonably priced
Had to get breaks fixed for inspection, called around for quotes and they were about the same as Pittsford Auto charged. I needed to have my car back to travel and they were very friendly and accommodating.

RP
ROBERT P.
Henrietta, NY
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2018
QUICK AND EASY
FAST FRIENDLY SERVICE DONE RIGHT

Verified Customer
Rochester, NY
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2018
Treated like family
Service was fast and excellent.

Verified Customer
Pittsford, NY
Subaru Crosstrek
Verified Customer
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12/16/2018
the best garage
I depend on this shop. They do great work for a reasonable price. I trust them completely to take care of my vehicle.
Thanks guys. You're the best!

HP
HELEN P.
Rochester, NY
Chrysler 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018
Excellent work--the right price-all in a timely frame
They accommodated me in time, cost of repair and it is always right.

SM
STEVE M.
Pittsford, NY
Subaru Impreza Sedan (Natl)
Verified Customer
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11/27/2018
Years of Excellent Auto Care
I have been bringing all my family's cars to Pittsford Auto for many years. I always get the service I expect, an honest appraisal, quality work, and at competitive pricing. My car is delivered back to me within the promised time. Craig seems to be always there. I'm always happy to patronize a small family business, especially one as successful as Craig Barrese's.

SM
STEVE M.
Pittsford, NY
GMC Envoy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018
Craig's knowledge and attention to every detail.
This is a great place to have your car fixed. I totally trust ththe work that Craig and team do to keep my car running. The work is done right, great recommendations, and only fixes what needs fixing. Even a flower for the ladies!

MS
MIKE S.
Pittsford, NY
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018
Super service
Trust, professionalism, expertise, listening to the client

Verified Customer
Pittsford, NY
Pontiac Vibe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018
Fast service
I have used Pittsford Automotive Center for many years, and they have always been prompt and helpful with our car repairs.

Verified Customer
Pittsford, NY
Buick Enclave
Verified Customer
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10/30/2018
Craig and his team always listen and are aware of my requests/needs/etc.
Pittsford Auto is the best at maintaining cars!

MS
Mr./Ms. S.
Victor, NY
Kia Amanti
Verified Customer
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10/20/2018
DEPENDABLE !!
I have been a customer of Craigs for well over 20 years !! I appreciate his professionalism in his work and his honesty.He and his team are great and have always done a thorough job on my little old Kia !! It keeps on running !! Sincerely ,Susan Serafino-Arnold

RP
RICK P.
Pittsford, NY
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018
Great Job Again!
Craig and his team set the standard for excellence. They do quality work at a fair price.

MG
Mr./Ms. G.
Pittsford, NY
Toyota Camry
Verified Customer
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10/13/2018
Excellent as always
Courtesy, quality work, and attention to the extra little things (like topping off air in your tires)

Verified Customer
Pittsford, NY
Subaru Crosstrek
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018
A great garage
I love these guys. For any kind of service from the small the the large, they are completely trustworthy and the price is fair.

JN
JERRY N.
Pittsford, NY
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018
2004 trailblazer
Pittsford Automotive is very convenient for me. What i like about them is they will try to fix a part rather than just replace the part. I find their the price is very fair and the work is done in a timely manner. I also buy my gas their because i feel the non-ethanol gas is better for my mowers and automobiles.

Displaying Review 1 - 20 of 187 in total