98% Would Recommend
Latest Review about 19 hours ago
David R. on 12/08/2017
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Overall Rating 1/5rating 1rating 1rating 1rating 1
David said the employees did what they could. They were good to work with, but it was a difficult repair. His service took longer than he expected. He had to wait seven weeks for his vehicle to be completed. They charged him $350 more for labor than quoted. The service advisor was very good, and kept in touch with him. The lady that runs the shop was very good too.
Vehicle: Ford Pickup
Category: Service
Service Date: 12/07/2017
Review Created: 12/08/2017
This review was collected via phone interview by Customer Research Inc.
Tricia B. on 08/14/2017
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Tricia said she not happy with the way she was treated at the business. Her vehicle was fixed, but the customer service was not good. She was quoted one price and when she got there the price had changed. She was told it would cost about $60 and it cost about $150. Due to the discrepancy with the quote she didn't have the money to pay, so she left her vehicle at the facility. When she came back to pay three days later her vehicle was not ready. It was poor customer service.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 08/04/2017
Review Created: 08/14/2017
This review was collected via phone interview by Customer Research Inc.
MALEEL W. on 01/17/2016
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Overall Rating 1/5rating 1rating 1rating 1rating 1
"not very good service."
half way home my car start
shaking and cut off. You said I just needed a battery Now I have paid for a battery and my car still is not running. and that what it was doing when I brought it to you.
Vehicle: Buick LeSabre
Service Date: 01/16/2016
Review Created: 01/17/2016 07:07 PM
Dave S. at Dave Smith Auto responded on 01/18/2016

You brought your vehicle in for a no start problem, we tested the battery and found it to be low. You bought the battery from Autozone less than a year ago so we called them and had them replace the battery at no charge to you under warranty. When you left here you were told that your vehicle needed a new engine. I'm sorry you are having problem's with your vehicle, but we explained everything to you when you left.ย 

Ronald P. on 09/10/2015
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Ronald said he had his vehicle towed to this business. It sat there all day and they did not get the part in that was needed until the end of day. He finally was able to pick up his vehicle the next day. This was very inconvenient for him because it took away from his vacation time with his parents. He would not recommend this business for service because he would not want anybody to go through what he went through.
Vehicle: GMC Acadia
Category: Service
Service Date: 09/04/2015
Review Created: 09/10/2015
This review was collected via phone interview by Customer Research Inc.
JOHN D T. on 02/24/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Inspection appt."
We were happy with the entire process.
Friendly and courteous.
Job well done.
Vehicle: Chevrolet Malibu
Service Date: 02/21/2018
Review Created: 02/24/2018 05:21 AM
JUDITH B. on 02/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Honest employees"
Honest employees with honest work. They fix what needs fixed.
Vehicle: Hyundai Sonata
Service Date: 02/21/2018
Review Created: 02/23/2018 06:44 AM
Lorraine V. on 02/22/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Lorraine said the business is really good.
Vehicle: Lexus RX 300
Category: Service
Service Date: 02/17/2018
Review Created: 02/22/2018
This review was collected via phone interview by Customer Research Inc.
Danielle C. on 02/19/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Danielle said the repair team did a really good job, but when she asked them to check something, they did not. When she left, the maintenance required light was on. They never checked her heating cooling gage, which would not allow her to check the temperature in her vehicle.
Vehicle: Toyota Highlander
Category: Service
Service Date: 02/17/2018
Review Created: 02/19/2018
This review was collected via phone interview by Customer Research Inc.
CURTIS D S. on 01/27/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"oil change"
Good service on time
Vehicle: Chevrolet Equinox
Service Date: 01/27/2018
Review Created: 01/27/2018 08:31 PM
Keith S. on 01/24/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Keith said the employees were really nice.
Vehicle: Ford Escape
Category: Service
Service Date: 01/23/2018
Review Created: 01/24/2018
This review was collected via phone interview by Customer Research Inc.
Lyon Z. on 01/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Lyon said the business was fast, efficient, friendly and the service was good.
Vehicle: Subaru Forester
Category: Service
Service Date: 12/29/2017
Review Created: 01/22/2018
This review was collected via phone interview by Customer Research Inc.
Sheena S. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Sheena said the business got her vehicle in and out quickly. They fixed it, and she was happy.
Vehicle: BMW 3 Series
Category: Service
Service Date: 01/15/2018
Review Created: 01/18/2018
This review was collected via phone interview by Customer Research Inc.
Rose N. on 01/15/2018
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Rose said the employees were courteous and they provided good service. They picked up her vehicle for her service visit and she was quite satisfied.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 01/08/2018
Review Created: 01/15/2018
This review was collected via phone interview by Customer Research Inc.
Ernest A. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ernest said he has been using the business for years, and he is always treated like royalty.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 01/12/2018
Review Created: 01/15/2018
This review was collected via phone interview by Customer Research Inc.
TYRONE ANTHONY H. on 12/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick change!!"
Call at the last minute for a oil change and made a appointment for 10 am.Came in got my oil change in minutes and got me out the door quick plus the price was right

Awesome ๐Ÿ‘๐Ÿฟ
Vehicle: Dodge Nitro
Service Date: 12/29/2017
Review Created: 12/30/2017 07:05 AM
Brittany B. on 12/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Brittany said the service at the business was done perfectly.
Vehicle: Kia Optima
Category: Service
Service Date: 12/23/2017
Review Created: 12/28/2017
This review was collected via phone interview by Customer Research Inc.
Danielle C. on 12/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Danielle said the business was very helpful. They had good customer service, she was in and out, and they did a great job.
Vehicle: Toyota Highlander
Category: Service
Service Date: 12/15/2017
Review Created: 12/20/2017
This review was collected via phone interview by Customer Research Inc.
Lizabeth G. on 12/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Lizabeth said they are very good. There is never a problem. They great to deal with. Their prices are competitive.
Vehicle: Chevrolet TrailBlazer
Category: Service
Service Date: 11/30/2017
Review Created: 12/15/2017
This review was collected via phone interview by Customer Research Inc.
Latesha B. on 12/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Latesha said this business provided her with good quality service and completed the work in a timely manner. The price was good as well.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 12/06/2017
Review Created: 12/09/2017
This review was collected via phone interview by Customer Research Inc.
Anthony F. on 12/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Sharon. She said the staff have always done what is right.
Vehicle: Chevrolet Cobalt
Category: Service
Service Date: 12/02/2017
Review Created: 12/05/2017
This review was collected via phone interview by Customer Research Inc.
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