Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

115 Reviews

99% Would Recommend
Latest Review over 2 years ago

Reviews


BP
BRENT P.
Caledonia, MI
Buick Regal
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
02/21/2016
Needs improvement
So far this year I have spent well over $600.00 trying to fix a miss for my car. The problem has not been remedied
Kaye H. from Hubach's Service responded on 02/21/2016

Brent very sorry to read this. You have been a good customer for years. You know all you would have to do is call and let us know your problem and we would try and take care of it at your convience. I felt that we have always had a good relationship.Disappointed that you did not contact us first.


BP
BRENT P.
Caledonia, MI
Buick Regal
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/20/2016
2001 Buick Regal
Although I had asked Hubachs to check out an engine miss. Hubach replaced a coil without asking me. Bottom line I brought car in for an oil change but came out with over a 200.00 bill. I was a little shocked. I would have like to have been asked before the additional service was performed.

LO
LISA O.
Grand Rapids, MI
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/24/2016
Very friendly prople and always do their best to get the job done as quick as possible.
Always does a great job and the job is completed as quickly as possible.

MV
Mark V.
Caledonia, MI
Chevrolet Equinox
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/28/2016 Category: Service
Mark said he would recommend this business.
This review was collected via phone interview by Customer Research Inc.

CZ
Carleen Z.
Michigan
Ford Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/14/2016 Category: Service
Carleen said there is always room for improvement.
This review was collected via phone interview by Customer Research Inc.

WJ
William J.
Caledonia, MI
Ford Excursion
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/04/2016 Category: Service
William said the business is good, but not excellent. He is used to other places he has gone.
This review was collected via phone interview by Customer Research Inc.

RK
ROD K.
Caledonia, MI
Saturn Vue
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/01/2016
Service of 2008 Vue 3/30/2016
They find and fix, what needs to be fixed.

KH
Kurt H.
Michigan
Mazda 6
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/15/2016 Category: Service
Kurt said they did a great job and he recommends them.
This review was collected via phone interview by Customer Research Inc.

GC
Grace C.
Michigan
Chevrolet S10 Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/06/2016 Category: Service
Grace said she was going to another facility, but this business is more reasonable.
This review was collected via phone interview by Customer Research Inc.

GS
Glenn S.
Grandville, MI
Chevrolet Venture
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/05/2016 Category: Service
Glenn said he has used them for 10 years. His wife has been driving the vehicle, but the work is usually good.
This review was collected via phone interview by Customer Research Inc.
Kaye H. from Hubach's Service responded on 01/15/2016

Thanks for your business Glenn


CG
Casey G.
Wyoming, MI
Buick LeSabre
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/09/2015 Category: Service
Casey said the service provided by this business was good.
This review was collected via phone interview by Customer Research Inc.

ML
MIKE L.
Grand Rapids, MI
Oldsmobile Alero
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/11/2015
Good service
Good service

CS
Craig S.
Michigan
GMC Canyon
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/26/2015 Category: Service
Craig said the business was a bit expensive.
This review was collected via phone interview by Customer Research Inc.

JC
JIM C.
Byron Center, MI
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2016
Jim Cronover
If John Hubach says your car need something you can take it to the bank. They are honest and damn good mechanics.

TJ
TIM J.
Grand Rapids, MI
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2016
Brake Issue
Over this past year the replaced all the brakes. After a few months they didn't feel right so I brought them back in. The new rotors were wearing strangely so they replaced them under warranty for no charge for the parts or labor. Car is braking great now.

PT
POLLY T.
Caledonia, MI
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2016
Honesty, Integrity and Great service
I have used Hubach's for all our auto repairs for many years. The experience is always dependable, and honest. I feel very secure calling and bringing my vehicles in. I love the feedback and estimates and honest feedback on what needs to be done.

PT
POLLY T.
Caledonia, MI
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2016
Honesty, Integrity, common sense service and always dependable!
Hubcaps takes the fear out of auto service with their honest approach. They are our go to auto service for 25 years.

BS
BARB S.
Grand Rapids, MI
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2016
Car repair
Always great service and in a timely manner...they call me with an estimate before repairs are made and call me one vehicle is ready for pick up.I live close so they even drop me back off at home an pick me up to bring me back to the shop when car is ready.

RD
RON D.
Byron Center, MI
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2016
another great experience
timely, with sound and fiscally sensitive great advice and excellent repairs

RD
RON D.
Byron Center, MI
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2016
Quality Maintenance!!!
When ever my vehicle has a maintenance issue, they do a thorough inspection, and VERY quickly have a solid idea of what the problem is. Since my vehicle has numerous issues, time and time again, I ask them to take a look, and they are always kind and willing to look no matter how many times I need my car looked at!!! They're valuable to me an my family!!

Displaying Review 1 - 20 of 115 in total