Overview

Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5rating 4.96

162 Reviews

99% Would Recommend
Latest Review 11 months ago

Reviews


PU
Phil U.
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2016
Honda Civic Repair 2016
Best Auto repair visit ever. Will only be using them for everything in the future.

DH
Donna H.
Mazda 3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2016
AWESOME
Genuine people. Honest service. Very satisfied with Derek and his crew! Will definitely be back.😊

MF
Mary F.
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2016
Excellent Service
Derek and his team provide quality service on a clean and comfortable environment. They explain everything, never try to oversell and get you out and running asap. Highly recommend

AO
Alexis O.
BMW 325Ci
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2016
Quick repair time
I had my car ready for pickup within one business day. They offered me options on the repair and additional preventative repairs to save labor cost. Thank you for being so thorough!

DK
Devon K.
North Carolina
BMW 335i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/29/2016 Category: Service
Devon said the employees and management are friendly, decent people. They went above and beyond the call of duty, to make sure a thorough job was done on his vehicle.
This review was collected via phone interview by Customer Research Inc.

MM
Marie M.
Cadillac SRX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2016
Honest, friendly, clean
Derek is always accommodating and honest and when he quotes a cost..... That's what it is! The shop is clean and comfortable ( as comfortable as you can be spending all that money!!😀) Friendly, reliable, quick & most important honest!!!
Derek F. from 55 Auto Works responded on 07/28/2016

Thank you again Marie, you can always count on us when you have a problem. We appreciate the comments and return business.


ND
Nikki D.
North Carolina
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2016 Category: Service
Nikki said they are friendly, quick and straight forward.
This review was collected via phone interview by Customer Research Inc.
Derek F. from 55 Auto Works responded on 07/28/2016

Thanks for letting us work on your Honda Nikki. We appreciate the review.


JZ
John Z.
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2016
Routine service.
This visit we only had an oil change and tire rotation. We were very satisfied.
Derek F. from 55 Auto Works responded on 07/28/2016

Thanks John, glad we were able to help your Son in Law out.


AJ
Alyson J.
Lexus IS 250
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2016
Great service
It's gear to be able to drop your car off for an oil change and know that the car is going to be well taken care of.
Derek F. from 55 Auto Works responded on 07/28/2016

Thank you for the trust Alyson. Yes, your vehicles are well cared for when here. 


IM
Ivy M.
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2016
great service, reasonable prices.
I am very pleased with the quick service I received. Issue was resolved at 1/2 the cost of the dealer. Derek wants to make a living at something he loves to do and not rip people off.
Derek F. from 55 Auto Works responded on 07/28/2016

Right on all accounts Ivy. We love cars here, and enjoy making them last for people to use. Thank you again.


EJ
Eric J.
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2016
Great customer service
I started taking both of my vehicles to 55 Auto Works this past year and have been very happy with their work. They are honest and their prices are fair. Their customer service is great and I trust that they will only repair equipment that needs maintenance.
Derek F. from 55 Auto Works responded on 07/28/2016

Eric, your trust is very important to us and this drives the way we do business. Thank you.


EM
Erline M.
Dodge Nitro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2016
I chose 5 stars because of their knowledge.
Their knowledge they let you know what is truly wrong with your vehicle and what is important to fixed. Derek was very helpful.
Derek F. from 55 Auto Works responded on 07/28/2016

Erline, it was a pleasure working with you through the engine swap process. Hoping your car will last a long time now.


BG
Barry G.
Holly Springs, NC
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2016
Great service, every time
I have had my aging 2005 Ford Focus in to 55 Auto Works a handful of times now from simple oil changes to exhaust work. Every single time, I'm impressed with the quality of work, the speed at which it is done, and the low prices. Can't say enough about Derek and 55 Auto Works.

AS
Andrew S.
Mazda 5
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/09/2016
Replaced Starter Assembly
Brought my car to Derek towed and he was able to quickly diagnose and fix the same day for a very reasonable price. Great job.
Derek F. from 55 Auto Works responded on 07/28/2016

Thank you Andrew, if there is anything else needed, please don't hesitate to ask.


JO
Jim O.
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2016
Oil change and tire rotation
Auto works was fast and spot on. No push to do more work, only what was needed. I go nowhere else.
Derek F. from 55 Auto Works responded on 07/28/2016

Thanks Jim, see you next time for your Honda's maintenance.


AJ
Alyson J.
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2016
Awesome shop
This shop is spot on with its customer service as well with repairs. I had a problem with my vehicle the day before I was to take it in for oil change. I called asked if I could drop it off the afternoon before because it was having a problem. They took the car and fixed my problem and did oil change and I had my car back the next afternoon
Derek F. from 55 Auto Works responded on 07/28/2016

We try hard to be quick and accurate. Thank you again.


MH
Mike H.
Lexus LS 430
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2016
Thanks
Hopefully I have finally found an auto repair/maintenance shop that I can trust.
Derek and his team were upfront with everything and provided the service I needed at a great price.
Derek F. from 55 Auto Works responded on 07/01/2016

It was our pleasure Mike. Glad you are a discerning customer and I am happy we could help with your Lexus.


VJ
Vonetta J.
North Carolina
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2016 Category: Service
Vonetta said she is pleased with the service the business provided and the vehicle is running again as if it's brand new.
This review was collected via phone interview by Customer Research Inc.
Derek F. from 55 Auto Works responded on 07/01/2016

Thank you for letting us get that timing belt and water pump taken care of on your Honda Odyssey.


JC
Julie C.
North Carolina
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2016 Category: Service
Julie said they got her in right away. He was honest and gave her many options.
This review was collected via phone interview by Customer Research Inc.
Derek F. from 55 Auto Works responded on 07/01/2016

Thank you Julie, looking forward to helping you with the Civic A/C work later this fall.


JB
Jason B.
North Carolina
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2016 Category: Service
Jason said the employees were helpful and did not try and overcharge him.
This review was collected via phone interview by Customer Research Inc.
Derek F. from 55 Auto Works responded on 07/01/2016

You are most welcome Jason, happy to help with your Ford Excursion erratic electrical behavior.

Derek F. from 55 Auto Works responded on 07/01/2016

Expedition*


Displaying Review 41 - 60 of 162 in total