Overview

Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5rating 4.96

162 Reviews

99% Would Recommend
Latest Review 11 months ago

Reviews


TS
Tara S.
Holly Springs, NC
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06/05/2016
Great service
We have had 2 of our vehicles serviced at 55 Auto and Derek has gone above and beyond to get our cars taken care of. Derek was also able to take care of an urgent matter for my elderly mother with a needed repair on her car. We highly recommend 55 Auto for any automobile concerns and repairs. Thank you Derek!
Derek F. from 55 Auto Works responded on 06/11/2016

Very happy to help you all. Thank you.


RW
Richard W.
Lincoln Town Car
Verified Customer
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06/04/2016
Good service, fair price
I have always been treated fairly, I trust my cars will be worked on properly
Derek F. from 55 Auto Works responded on 06/11/2016

Thank you Richard, that is how we like to do business 


TH
Tanya H.
North Carolina
Toyota Corolla
Verified Customer
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05/31/2016 Category: Service
Tanya said she appreciated the service and the time they took to explain things to her.
This review was collected via phone interview by Customer Research Inc.
Derek F. from 55 Auto Works responded on 06/02/2016

You are welcome. Glad to help and explain.


JS
Jennifer S.
North Carolina
Honda Odyssey
Verified Customer
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05/28/2016 Category: Service
Jennifer said the business service was great, and she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Derek F. from 55 Auto Works responded on 06/02/2016

Thank you for the recommendation.


LF
Lynanne F.
North Carolina
Honda CR-V
Verified Customer
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05/28/2016 Category: Service
Lynanne said the quote that was provided by this business was exactly what the service work cost. She stated they completed the work quickly, and she was very happy. She will be using them again in the future.
This review was collected via phone interview by Customer Research Inc.
Derek F. from 55 Auto Works responded on 06/02/2016

Thank you very much. See you next time.


LM
Lizzie M.
North Carolina
Ford Expedition
Verified Customer
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05/27/2016 Category: Service
Lizzie said they did a good job. She really appreciated the help they gave her. She could not thank them enough.
This review was collected via phone interview by Customer Research Inc.
Derek F. from 55 Auto Works responded on 06/02/2016

Our pleasure Lizzie


OB
Omar B.
Honda Accord
Verified Customer
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05/24/2016
Service
Great Service
Derek F. from 55 Auto Works responded on 06/02/2016

:-)


JZ
John Z.
North Carolina
Volkswagen Beetle
Verified Customer
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05/20/2016 Category: Service
John said they were very fast, efficient and they did a good job. The prices are fair and they explained everything to him. He is very happy with the job.
This review was collected via phone interview by Customer Research Inc.
Derek F. from 55 Auto Works responded on 06/11/2016

Thank you John


BB
Byron B.
North Carolina
Ford Ranger
Verified Customer
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05/14/2016 Category: Service
Byron said the business built an engine for his son's vehicle and they bent over backwards to get the job done. They worked to get the extended warranty in place and the quality of work made for an awesome job. He grew up building street rods and can appreciate the effort and quality of their work.
This review was collected via phone interview by Customer Research Inc.
Derek F. from 55 Auto Works responded on 06/11/2016

Thank you for the opportunity to work with you.


CF
Cindy F.
Lexus RX 350
Verified Customer
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05/11/2016
Great, as usual!
Just regular maintenance, but they did that and didn't try to sell me anything else. Fair price and timely done!
Derek F. from 55 Auto Works responded on 05/11/2016

Thank you!


TF
Tiffany F.
North Carolina
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2016 Category: Service
Tiffany said the staff at the business is really nice. The service was completed quickly and at a fair price.
This review was collected via phone interview by Customer Research Inc.
Derek F. from 55 Auto Works responded on 06/11/2016

Thank you


MF
Matthew F.
Toyota RAV4
Verified Customer
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05/06/2016
Fantastic service
Needed 4 tires, front brakes, and oil change. Was done in 1/2 a day for 1/2 the price!
Derek F. from 55 Auto Works responded on 05/11/2016

Very glad we could help you Matthew.


JM
James Michael M.
North Carolina
BMW M3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2016 Category: Service
James said the business did a good job and also talked about future things about his vehicle that would need to be fix and how to go about that.
This review was collected via phone interview by Customer Research Inc.
Derek F. from 55 Auto Works responded on 05/11/2016

We always try to look for future maintenance, but we do not push anything onto our customers. You will not feel forced into making an uninformed decision here.


CB
Cathy B.
Toyota Camry
Verified Customer
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04/27/2016
Excellent service
I was very happy with the overall service I received. Derek was very responsive, explained everything my son's car needed and the approximate cost, and recommendations for what it will need later on as parts wear. He does a fantastic job and doesn't suggest any repairs that your vehicle doesn't truly need. Prices were more than fair too. I will definitely be returning in the future. I have already passed his information on to others.
Derek F. from 55 Auto Works responded on 05/11/2016

Thank you Cathy, that is exactly the type of service we aim for here.


PM
Patty M.
Mercury Sable
Verified Customer
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04/22/2016
very honest
Serviced older car and was very reasonable.
Derek F. from 55 Auto Works responded on 05/11/2016

Thank you Patty. Old or new, we can do almost anything.


JM
John M.
Sanford, NC
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2016
Quick Responses and Excellent Service
My wife's Honda van needed a timing belt and since I live in Sanford and just started a new job in Holly Springs I had no clue where to take the vehicle for the service. emailed several shops in the area. Derek was quick to respond to me and provide a quote, which was very reasonable for the job. He even made it possible to do the job next day for me. I researched the company and read all the reviews and was immediately comfortable. I took the van to drop off and they gave me a ride back to my office, and in half a day (quck for this in-depth a service in my experience) they were already calling me to come get me to pick up the vehicle. AND in the process Derek found ways not only to save money on the job, he told me about this and passed some savings along to me. That is what I call service. AND there was a rebate on the parts that he easily could have claimed himself, but gave me the form and allowed me to file it myself. I now know where to take my car for any service beyond my limited capabilities. Thanks Derek and Scott! (I hope I have his name right, i'm really bad with names)
Derek F. from 55 Auto Works responded on 04/21/2016

Thanks so much John, Yes, Scott is correct and he is great. We will see you next time; hopefully not too soon.

-Derek


KJ
Kayleigh J.
Dodge Pickup
Verified Customer
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04/19/2016
Great place
I needed my oil changed & went in thinking it was going to take forever. I was wrong! Didnt take long at all and the guy even checked my tires as well, without me asking. Great place, super close to home. Will definitely be returning!!
Derek F. from 55 Auto Works responded on 04/19/2016

Thanks Kayleigh, we try our best. Glad we could help you.


LN
Larry N.
North Carolina
Chrysler 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2016 Category: Service
Larry said the business was very helpful and quick.
This review was collected via phone interview by Customer Research Inc.
Derek F. from 55 Auto Works responded on 04/19/2016

Thank you


MF
Mary F.
Kia Sorento
Verified Customer
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04/13/2016
Excellent Service
As always, 55 Auto Works provided fast, efficient, clean, and friendly service.
Derek F. from 55 Auto Works responded on 04/19/2016

Thank you for the compliments.


RC
Regina C.
North Carolina
Chrysler Town
Verified Customer
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04/09/2016 Category: Service
Regina said everything went smoothly just like they said they would.
This review was collected via phone interview by Customer Research Inc.
Derek F. from 55 Auto Works responded on 04/12/2016

Thank You. We try hard to keep our customers in the loop.


Displaying Review 61 - 80 of 162 in total