Overview

Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5rating 4.96

162 Reviews

99% Would Recommend
Latest Review 11 months ago

Reviews


MO
Melissa O.
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/01/2016
Knowledgeable and polite
55 auto works got us in fast and did a great job fixing my breaks.
Derek F. from 55 Auto Works responded on 04/01/2016

Thank you kindly.


KH
Kent H.
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2016
Excellent customer service -- Derek really cares and loves his work
Could not say enough good things about this auto service business. I have three cars and all will be taken care of by 55 Auto Works. Excellent place to do business with.
Derek F. from 55 Auto Works responded on 04/01/2016

Thank you for the kind review Kent. We appreciate our customers very much.


BK
Brandon K.
Mercedes-Benz S550
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2016
Great service at a reasonable price.
The guys did a great job on my S 550. They were prompt and had the car fixed in one day.
Derek F. from 55 Auto Works responded on 04/01/2016

Thanks Brandon, getting you out the door quickly is a priority for us.


ND
Nikki D.
North Carolina
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2016 Category: Service
Nikki said the business employees are helpful and efficient.
This review was collected via phone interview by Customer Research Inc.
Derek F. from 55 Auto Works responded on 04/01/2016

Thank you very much.


PC
Patrick C.
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2016
General Maintenance
Always prompt and professional service.
Derek F. from 55 Auto Works responded on 04/01/2016

Thank you


BJ
Brooks J.
North Carolina
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/25/2016 Category: Service
Brooks said they are extremely easy to work with and went above and beyond. They are fantastic people.
This review was collected via phone interview by Customer Research Inc.
Derek F. from 55 Auto Works responded on 04/01/2016

Thank you James, was a pleasure working with you.


JM
Jim M.
North Carolina
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2016 Category: Service
Jim said he was satisfied with this business.
This review was collected via phone interview by Customer Research Inc.
Derek F. from 55 Auto Works responded on 03/25/2016

Thank you very much Jim.


MF
Mary F.
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2016
Another Awesome Experience
Took my Kia in for routine service and as always, received courteous, friendly, exactly as described service. Clean facility, and knowledgeable mechanics. Highly recommend.
Derek F. from 55 Auto Works responded on 04/01/2016

Love our repeat customers. Thank you.


AO
Alexis O.
North Carolina
Dodge Caliber
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2016 Category: Service
Alexis said the personnel of the business was trustworthy, honest and nice. They provided good follow up and she would go there again.
This review was collected via phone interview by Customer Research Inc.
Derek F. from 55 Auto Works responded on 04/01/2016

Great to hear. Thank you.


TH
Travis H.
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/04/2016
Great experience!!
Took my car in and they were very detailed in showing me the issues and old parts that they replaced. Also had an issue come up that they paid for since it was Happened during Repair. Very honest and detailed place. I have taken both cars to this location since then. Keep up the good work!!
Derek F. from 55 Auto Works responded on 03/04/2016

Thank you very much for the kind review. 


HD
Hank D.
Mazda 3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2016
Great service
Met Derek at a chamber event. He seemed very genuine. He replaced my headlights and his estimate was very close to the actual cost. Very satisfied customer!
Derek F. from 55 Auto Works responded on 03/04/2016

Thank you Hank. Great meeting you too.


AG
Arturo G.
North Carolina
Ford Econoline
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2016 Category: Service
Arturo said this business has excellent service. He would recommend them.
This review was collected via phone interview by Customer Research Inc.
Derek F. from 55 Auto Works responded on 03/01/2016

Thank you Arturo, it was our pleasure.


MC
Michele C.
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2016
Highly recommend
They were easy to work with, reasonably priced and explained everything that needed to be done. Great overall experience.
Derek F. from 55 Auto Works responded on 03/01/2016

Thank you Michele.


RM
Rob M.
North Carolina
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2016 Category: Service
Rob said Derrick and Scott are very nice. They are honest and called him back because he overpaid them. All of his family members go to this business.
This review was collected via phone interview by Customer Research Inc.
Derek F. from 55 Auto Works responded on 03/01/2016

Thanks Rob, we appreciate your business.


DG
Deborah G.
Apex, NC
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/18/2016
A rare find
I was recently informed by a policeman that I had NO brake lights. I was frantic ((as I get when something goes wrong with my car). Being new to the area I had no idea where to go for repair.
I just happened to be reading posts on Apex/ Cary FB page and saw a place recommended by several people.
I called and was able to fix the problem the very next day. He also found another issue which, had gone unattended would have done major damage to my car.
I am a single woman ( grandmother age) and have found over the years difficult to find a trustworthy, cost effective mechanic.
The owner was phenomenal. He was polite, informative and truly helpful. He explained the issues in a was I could understand without making me feel light a dumb female who knows nothing about automobiles.
I highly recommend their services if you are ever in need of repairs. It is rare to find such excellent customer service!
Derek F. from 55 Auto Works responded on 03/01/2016

Thank you Deborah. Glad we could help.


LC
Lisa C.
North Carolina
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2016 Category: Service
Lisa said this business is on time, quick, great, and easy to talk to.
This review was collected via phone interview by Customer Research Inc.
Derek F. from 55 Auto Works responded on 03/01/2016

We appreciate the positive comments.


RG
Randall G.
North Carolina
GMC Acadia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2016 Category: Service
Randall said this business has excellent service.
This review was collected via phone interview by Customer Research Inc.
Derek F. from 55 Auto Works responded on 03/01/2016

Thank you Randall.


BH
Bradley H.
North Carolina
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2016 Category: Service
Bradley said this business was very fast and kind.
This review was collected via phone interview by Customer Research Inc.
Derek F. from 55 Auto Works responded on 02/16/2016

Thank you Bradley


KH
Kevin H.
North Carolina
Pontiac G6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2016 Category: Service
Kevin said the business provides fast service at a good price.
This review was collected via phone interview by Customer Research Inc.
Derek F. from 55 Auto Works responded on 02/16/2016

Thank you Kevin


RW
Richard W.
Chrysler 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2016
oil change
Work was done promptly, fair price
Derek F. from 55 Auto Works responded on 02/10/2016

Thank you Richard. We appreciate your review.


Displaying Review 81 - 100 of 162 in total