Overview

Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5rating 4.96

162 Reviews

99% Would Recommend
Latest Review 11 months ago

Reviews


DK
Debbi K.
North Carolina
Jeep Wrangler
Verified Customer
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12/21/2015 Category: Service
Debbi said this business is the best. They were quick, professional and the price was reasonable.
This review was collected via phone interview by Customer Research Inc.
Derek F. from 55 Auto Works responded on 01/11/2016

Thank you very much Debbi


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Barry G.
North Carolina
Ford Focus
Verified Customer
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12/20/2015 Category: Service
Spoke with Nicole. She said the service provided by the business was good and she received a better deal than she did with the other two businesses she went to.
This review was collected via phone interview by Customer Research Inc.
Derek F. from 55 Auto Works responded on 01/11/2016

Thank you very much Barry and Nicole. We aim to give the best deal we are able to.


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Shirley C.
Porsche Cayenne
Verified Customer
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12/18/2015
Excellent Customer Service
Takes time to listen to the customer. Very reasonable prices. High quality work.
Derek F. from 55 Auto Works responded on 12/18/2015

Thank you, that is our top priority when it comes to our customers. We appreciate the positive comment.


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Betsy W.
Toyota Tacoma
Verified Customer
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12/17/2015
Replace brakes
Derek was very professional and friendly. He gave us worse case scenario for price and the job ended up less than what was quoted. Service was very fast also!
Derek F. from 55 Auto Works responded on 12/18/2015

Thanks Betsy, we try our best to explain all options to customers and help you in making the decisions that make the most sense.


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Jim O.
Honda Accord
Verified Customer
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12/12/2015
Nice work, exceptional pricing
Derek, I am pleased about the service and the speed with which it was done. Only issue is, the tech needed to look at the inflation numbers on my tires..max inflation on this set is 44PSI, mine were all at 32-33. All is good now, but just a heads up, I will be back! Thanks.
Derek F. from 55 Auto Works responded on 12/12/2015

Thank you for the positive comments. Regarding tire pressure, you should not inflate tires to the maximum shown on the tire. You need to inflate to the manufacturer specification which is on the sticker inside the driver door. This is what we do for all tires. Yours is 33psi, which is the correct pressure. Inflating above Honda specification will give uneven treadwear and wear the center of the tire more.


ZH
Zack H.
Honda Pilot
Verified Customer
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12/06/2015
Excellent Service and Price
I have had 55 Auto Works work on both of my cars. The service is always excellent and the prices are very reasonable. First job I had them do on my car was a wheel bearing. Another garage had done the other side a year earlier, but 55 Auto Works did it for 33% less than the other garage, got it in and out quicker, and the workmanship was just as good as the other garage, probably even better.
Derek F. from 55 Auto Works responded on 12/07/2015

Thank you Zack, we love these comments. Glad to hear you were satisfied. See you next time.


AB
Alex B.
Mazda CX-9
Verified Customer
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12/05/2015
~Work van 1st visit was engine was missing. ~ My wife's car the drivers door window would not work.
This is my second time at this repair shop and both times i was in and out at a great price to thank you guys.
Derek F. from 55 Auto Works responded on 01/11/2016

Appreciate the comments Alex. Glad we are able to help with all of your vehicles.


EB
Erich B.
GMC Acadia
Verified Customer
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12/01/2015
Front end rebuild and inspection
Great service up front and to the point will use again thanks guys
Erich Brueckmann
Erich Brueckmann Electrical Contracting
Derek F. from 55 Auto Works responded on 12/01/2015

Thank you very much!


BH
Bradley H.
North Carolina
Jeep Grand Cherokee
Verified Customer
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11/30/2015 Category: Service
Bradley said this business had is vehicle done quickly and educated him about what was going on.
This review was collected via phone interview by Customer Research Inc.
Derek F. from 55 Auto Works responded on 01/11/2016

Thanks Brad. That's what we're here for. :-)


EB
Erich B.
North Carolina
Ford Econoline
Verified Customer
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11/29/2015 Category: Service
Erich said they did a great job. He really appreciates them explaining things to him. They were up front and honest.
This review was collected via phone interview by Customer Research Inc.
Derek F. from 55 Auto Works responded on 12/01/2015

You're welcome Erich. Thank you for the compliments.


SN
Steve N.
Pontiac Grand Am
Verified Customer
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11/27/2015
Always great service!
Will always take my car to these guys!
Derek F. from 55 Auto Works responded on 11/27/2015

We love repeat customers. Thank you Steve.


PM
Paul M.
North Carolina
Nissan Frontier
Verified Customer
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11/27/2015 Category: Service
Paul said this business is awesome.
This review was collected via phone interview by Customer Research Inc.
Derek F. from 55 Auto Works responded on 12/01/2015

Thank you Paul. 


JZ
Julia Z.
North Carolina
Nissan Altima
Verified Customer
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11/26/2015 Category: Service
Julia said this business provided great and friendly service.
This review was collected via phone interview by Customer Research Inc.
Derek F. from 55 Auto Works responded on 12/01/2015

That's what we like to hear Julia. Thank you.


AF
Alan F.
North Carolina
Honda Accord
Verified Customer
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11/26/2015 Category: Service
Spoke with Alan's wife. She said this business provided prompt service and they were conveniently located. The price was reasonable.
This review was collected via phone interview by Customer Research Inc.
Derek F. from 55 Auto Works responded on 12/01/2015

We appreciate that, glad we are convenient for you.


KH
Kimberly H.
Saab 9-3
Verified Customer
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11/20/2015
Local, Honest, Fast!
I had my 2007 Saab 9-3 at the dealership last week and they seemed wholly uninterested in finding out why I kept getting a false "rear left brake light failure" reading on my SID. They just shrugged their shoulders and said, "Weird. We don't know why that's happening." Super frustrating. Contacted Derek and he fit me right in; they immediately figured out that it was indeed a bulb (just not the one anyone else checked)- and replaced it immediately at cost. They didn't even charge me labor/time. And that's how you earn a lifetime customer, folks!
Derek F. from 55 Auto Works responded on 11/20/2015

Thank you Kimberly, very happy we could help you.


SS
Steve S.
North Carolina
GMC Yukon XL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2015 Category: Service
Steve said they were friendly, honest and quick to get him in. He has a good feeling about them.
This review was collected via phone interview by Customer Research Inc.
Derek F. from 55 Auto Works responded on 12/01/2015

Thank you Steve. 


EB
Ed B.
Toyota Corolla
Verified Customer
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11/19/2015
Fantastic Service
We are more than pleased with the service we received at 55 Auto Works , the work was done quickly , the price we paid was more than fair . The car was done as promised , we will definitely be back ! Thank you !!!
Derek F. from 55 Auto Works responded on 12/01/2015

Thanks Ed. We strive for that.


LG
Les G.
Toyota Camry
Verified Customer
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11/18/2015
Vehicle Inspection
Friendly courteous service
Derek F. from 55 Auto Works responded on 11/18/2015

Thank you Les, glad to hear you thought so.


CJ
Chris J.
Holly Springs, NC
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11/13/2015
I write a blank check to 55auto, you can too
You ever write a blank check to YOUR mechanic, ? I do, because I know that I'm going to get excellent service at the best price. He just saved me 400 bucks under dealer estimate, and then when he got a better deal on parts, he passed that savings on to me. See if the dealer or your mechanic does that... Thank you Derek Fox, and 55 Autoworks, I'm so impressed and you'll always have my business.
Derek F. from 55 Auto Works responded on 11/13/2015

Excellent to hear that. Thank you so much for your confidence.


GH
Greg H.
Lincoln LS
Verified Customer
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11/13/2015
First-time customer
This is my first time taking my car to 55 Auto Works. I felt like they were extremely thorough in diagnosing my car's issue to make sure that I was over-charged, or that unnecessary work wasn't completed. They definitely gained my trust and I will be using them again....just hopefully not too soon!!!
Derek F. from 55 Auto Works responded on 11/13/2015

Thanks Greg, we definitely want to make sure our customers are not over-charged and that we diagnose as good as possible to avoid that.  


Displaying Review 121 - 140 of 162 in total