Overview

Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5rating 4.96

162 Reviews

99% Would Recommend
Latest Review 11 months ago

Reviews


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Steve S.
North Carolina
GMC Yukon XL
Verified Customer
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11/20/2015 Category: Service
Steve said they were friendly, honest and quick to get him in. He has a good feeling about them.
This review was collected via phone interview by Customer Research Inc.
Derek F. from 55 Auto Works responded on 12/01/2015

Thank you Steve. 


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Ed B.
Toyota Corolla
Verified Customer
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11/19/2015
Fantastic Service
We are more than pleased with the service we received at 55 Auto Works , the work was done quickly , the price we paid was more than fair . The car was done as promised , we will definitely be back ! Thank you !!!
Derek F. from 55 Auto Works responded on 12/01/2015

Thanks Ed. We strive for that.


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Les G.
Toyota Camry
Verified Customer
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11/18/2015
Vehicle Inspection
Friendly courteous service
Derek F. from 55 Auto Works responded on 11/18/2015

Thank you Les, glad to hear you thought so.


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Chris J.
Holly Springs, NC
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11/13/2015
I write a blank check to 55auto, you can too
You ever write a blank check to YOUR mechanic, ? I do, because I know that I'm going to get excellent service at the best price. He just saved me 400 bucks under dealer estimate, and then when he got a better deal on parts, he passed that savings on to me. See if the dealer or your mechanic does that... Thank you Derek Fox, and 55 Autoworks, I'm so impressed and you'll always have my business.
Derek F. from 55 Auto Works responded on 11/13/2015

Excellent to hear that. Thank you so much for your confidence.


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Greg H.
Lincoln LS
Verified Customer
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11/13/2015
First-time customer
This is my first time taking my car to 55 Auto Works. I felt like they were extremely thorough in diagnosing my car's issue to make sure that I was over-charged, or that unnecessary work wasn't completed. They definitely gained my trust and I will be using them again....just hopefully not too soon!!!
Derek F. from 55 Auto Works responded on 11/13/2015

Thanks Greg, we definitely want to make sure our customers are not over-charged and that we diagnose as good as possible to avoid that.  


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Kim O.
Apex, NC
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11/13/2015
Stop your search for a good mechanic and go here
Everyone wants the peace of mind of a good quality, trust worthy mechanic/auto shop. I have lived many places and had to "re-find" this several times. I went to 55 autoworks on the recommendation of someone I know here and these guys are the real deal. So honest. Good quality work. Clean and friendly atmosphere. I'm happy I found them and don't have to jump around anymore.
Derek F. from 55 Auto Works responded on 11/13/2015

Kim, Thanks for making us your go-to shop!


JM
Justin M.
Mitsubishi Montero Sport
Verified Customer
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11/12/2015
Quickest Car Service To Date
I went to Derek and team with two issues: 1) I had a short somewhere in the brake-light system (they weren't working) and 2) I had an o2 sensor that went bad. I explained that I needed the car back quickly to take it on an upcoming trip and they scheduled me for the very next morning. When I arrived, the team looked at the issues and were back to me w/in 30 minute explaining not only what was wrong, but exactly what, how much, and when it would be fixed... They didn't have one of the parts on-site, but they assured me the part would arrive and the car would be fixed w/in an hour. I was skeptical, but they knocked it out and actually came in a few bucks under the original dollar amount (which was already under what I was quoted for just the sensor at another location).

From the time I walked in the door I felt comfortable and knew that Derek and team were knowledgable and genuine. I hope I don't have to take any vehicles in anytime soon, but I know where I'm going when I need to!
Derek F. from 55 Auto Works responded on 11/12/2015

Thank you Justin. That is very reassuring. We are all about getting your car back to you as quickly as possible. We really appreciate the good comments.


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Christina A.
Mitsubishi Galant
Verified Customer
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11/12/2015
Awesome!!
Thank you for getting my teen back on the road safely. I appreciate it so much.
Derek F. from 55 Auto Works responded on 11/12/2015

You're welcome. Family safety is one of our top priorities.


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Amy C.
Nissan Murano
Verified Customer
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11/12/2015
Fast, Friendly, and caring.
I got an appointment the same day I called. I was in and out within in hour. My problem was fixed and it was refreshing to actually walk out of an automotive place and not feel like you got taken. Derek is very attentive and caring. I can't say enough good things about this place!
Derek F. from 55 Auto Works responded on 11/12/2015

Thank you Amy. I am glad you got that impression as that is what we aim to do for all customers. We appreciate your business.


CJ
Chris J.
Honda Odyssey
Verified Customer
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10/30/2015
Will always be my mechanic
You ever write a blank check to YOUR mechanic, ? I do, because I know that I'm going to get excellent service at the best price. He just saved me 400 bucks under dealer estimate, and then when he got a better deal on parts, he passed that savings on to me. See if the dealer or your mechanic does that... Thank you Derek Fox, and 55 Autoworks, I'm so impressed and you'll always have my business.
Derek F. from 55 Auto Works responded on 10/30/2015

It is really great to hear that you were so pleased. We are out to help save people money and give great service. Please let us know of anything else we can assist you with.
Thanks Chris.


MB
Michelle B.
North Carolina
Nissan Pathfinder
Verified Customer
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10/29/2015 Category: Service
Michelle said the repairs were done in a timely manner and they have good customer service.
This review was collected via phone interview by Customer Research Inc.
Derek F. from 55 Auto Works responded on 11/06/2015

Thank you Michelle. We appreciate your review.


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Timothy S.
North Carolina
Isuzu Rodeo
Verified Customer
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10/27/2015 Category: Service
Timothy said this business did great work.
This review was collected via phone interview by Customer Research Inc.
Derek F. from 55 Auto Works responded on 10/29/2015

Thank you Timothy. 


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Kathleen L.
North Carolina
GMC Acadia
Verified Customer
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10/22/2015 Category: Service
Kathleen said the business knew what they were doing. They were easy to work with and they were efficient.
This review was collected via phone interview by Customer Research Inc.
Derek F. from 55 Auto Works responded on 11/06/2015

Thanks Kathleen!


KO
Kim O.
Subaru Forester
Verified Customer
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10/16/2015
Great garage
I've lived in many places and taken my cars to plenty of mechanics. I always try and find guys that will be professional and honest and do quality work. Many recommended 55 auto works. I gave them a try and wow. Don't think twice. Just bring your car here.
Derek F. from 55 Auto Works responded on 10/16/2015

Kim, Thank you again. It was a pleasure meeting you and taking care of your vehicle. Please let us know if there is anything else you need.


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Scotty L.
Raleigh, NC
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10/13/2015
Quality work at a fare price
Had to have an emergency clutch replacement on my Dodge pick-up, Derek and staff took care of things promptly. The clutch has never worked so well and I had enough money left over to have them replace my rear brakes! Great job, Thanks!
Derek F. from 55 Auto Works responded on 10/13/2015

We appreciate the good comments Scotty. Glad we could help get you back on the road.


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Tina W.
Holly Springs, NC
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10/13/2015
Thanks for getting me in so fast!
My driver's side window broke on my way home from work last night. I had no idea what was wrong with it, it just decided to fall down, into my door! Called 55 Auto Works last night requesting service ASAP. They got me in and out this morning! Fast, clean, knowledgeable and fair prices! It's great to know we have a honest car repair shop in town now. BTW, not only did they fix my window, they checked out every little complaint I had about my car. They tweaked, lubed and adjusted a whole bunch of things for me. Thank you guys!!! I will be back in a few days to have my oil leak finally fixed too. Thanks again!!!
Derek F. from 55 Auto Works responded on 10/13/2015

You are welcome. We will always try to perform same-day service so you have your car back as quickly as possible. We appreciate your business.


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Patrick C.
Hyundai Accent
Verified Customer
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10/12/2015
Routine Maintenance
Prompt, courteous and reasonably priced service. Highly recommend.
Derek F. from 55 Auto Works responded on 10/13/2015

Thanks Patrick. We are glad we could get all the work done for you before your trip.


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Kent H.
Buick Enclave
Verified Customer
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10/09/2015
Great service
Derek did an awesome job with my wife's SUV. Called before starting work, reasonable price, quick turnaround time, fixed right the first time.
Derek F. from 55 Auto Works responded on 10/09/2015

Kent, thank you for the positive review. And thank you for trusting us with your two vehicles. We hope we can help you more in the future.


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Liz U.
Toyota Camry
Verified Customer
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10/01/2015
My New Mechanic
So glad I found 55 Auto Works. Fast, professional service by someone I know cares about me and my vehicle and will give me an honest opinion, honest work, at an honest price.
Derek F. from 55 Auto Works responded on 10/01/2015

Liz, thank you for coming in to see us. Please call me if you need anything else, or need us to look over something else before making a repair.


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Steve N.
Pontiac Grand Am
Verified Customer
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09/28/2015
Trusted/I have a new auto mechanic!
Derek is great and so is the staff! I have a new trusted auto mechanic!
Derek F. from 55 Auto Works responded on 09/29/2015

That is great to hear Steve. We look forward to seeing you in the future.


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