Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

203 Reviews

99% Would Recommend
Latest Review 5 days ago

Reviews


Verified Customer
Hershey, PA
Ford Explorer Sport Trac
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
04/25/2018
Don't Know What They are Doing - Liars
Not so good of an experience. Quoted me one thing, then tried to charge me $500 more. Said they looked at my 4 wheel drive and it must have been fixed when it wasn't. I literally put it in to 4 wheel drive, went 4 feet, and it made the same clunking noise I asked them to look at. They claimed they drove it and it wasn't making the noise, which is complete bullshit. No way I can come back, don't think can be trusted.

GT
Gordon T.
Hershey, PA
Chevrolet S10 Pickup
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
03/21/2018 Category: Service
Spoke with Bob. He said he got good service and everything. The staff was very courteous and pleasant to work with.
This review was collected via phone interview by Customer Research Inc.

TR
Terry R.
Hummelstown, PA
Honda Element
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/08/2017 Category: Service
Terry said his son took his vehicle in for an inspection. The first thing that needed attention was the tires. It was there for a day and a half. The tires were not changed. They did work on some other issues, but he will not use the business again.
This review was collected via phone interview by Customer Research Inc.

MO
Mark O.
Elizabethtown, PA
Mercedes-Benz C300
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/25/2018 Category: Service
Mark said this business did not do what they said, they did not finish the job.
This review was collected via phone interview by Customer Research Inc.

TC
Tom C.
Hummelstown, PA
Ford Ranger
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/17/2018 Category: Service
Tom said his experience with this business was average, but he would still recommend them for service.
This review was collected via phone interview by Customer Research Inc.

SB
Scott B.
Elizabethtown, PA
Chevrolet Malibu
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/25/2017 Category: Service
Scott said there are other facilities like this business who do just as well.
This review was collected via phone interview by Customer Research Inc.

JH
John H.
Hummelstown, PA
Ford Edge
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/11/2018 Category: Service
John said the business took three days to repair his vehicle.
This review was collected via phone interview by Customer Research Inc.

BK
Bradley K.
Hummelstown, PA
Jeep Grand Cherokee
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/02/2018 Category: Service
Bradley said the business does excellent work and has a nice waiting area. Gary provided excellent customer service.
This review was collected via phone interview by Customer Research Inc.

AO
Aleisha O.
Middletown, PA
Honda Civic Cpe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/15/2018 Category: Service
Aleisha said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

KW
Ken W.
Middletown, PA
Chevrolet Uplander
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/28/2018 Category: Service
Ken said the staff did a good job, but the price was a little too expensive.
This review was collected via phone interview by Customer Research Inc.

DR
Dennis R.
Harrisburg, PA
Toyota Tundra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/06/2018 Category: Service
Dennis said the employees repaired his vehicle, however he had to take it back for further repairs.
This review was collected via phone interview by Customer Research Inc.

DO
Delores O.
Middletown, PA
Chevrolet Malibu
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/04/2017 Category: Service
Delores said they serviced her vehicle and explained why the light was on.
This review was collected via phone interview by Customer Research Inc.

DB
David B.
Elizabethtown, PA
Dodge Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/30/2017 Category: Service
David said the staff at this business did a wonderful job.
This review was collected via phone interview by Customer Research Inc.

TG
Tim G.
Middletown, PA
Ford Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/11/2017 Category: Service
Tim said an employee there showed his age and was cranky.
This review was collected via phone interview by Customer Research Inc.

JM
JOE M.
Elizabethtown, PA
Ford Explorer Sport Trac
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/05/2017
Quick work, friendly people
I was there for state insp. I was in and out in a timely manner. People were friendly and courteous. Some garages treat a woman like she's not knowledgeable. I was treated with respect. I appreciated that. Thank you, Gail Miles.

JS
Justin S.
Elizabethtown, PA
Chevrolet Traverse
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/02/2016 Category: Service
Justin said he would recommend this business.
This review was collected via phone interview by Customer Research Inc.

MF
Michael F.
Elizabethtown, PA
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/13/2016 Category: Service
Michael said they were more expensive than what he is used to paying and didn't do half the service.
This review was collected via phone interview by Customer Research Inc.

DM
DAVID R M.
Middletown, PA
GMC Envoy XUV
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/08/2016
Good place
Great

TG
Tim G.
Middletown, PA
Ford Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/06/2016 Category: Service
Tim said he likes the way the business treats him and they get right on the service.
This review was collected via phone interview by Customer Research Inc.

PM
Pat M.
Hummelstown, PA
Toyota Prius
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/21/2016 Category: Service
Pat said his vehicle started making a noise and it ended up that the front left wheel bolts were dangerously loose because they were not tightened. The wheel could have fallen off and killed him. Three out of four bolts were loose and two of those were extremely loose. Other than that, he said he was happy with this business.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 203 in total