Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

228 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


MO
Mark O.
Elizabethtown, PA
Mercedes-Benz C300
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/25/2018 Category: Service
Mark said this business did not do what they said, they did not finish the job.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Hershey, PA
Ford Explorer Sport Trac
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
04/25/2018
Don't Know What They are Doing - Liars
Not so good of an experience. Quoted me one thing, then tried to charge me $500 more. Said they looked at my 4 wheel drive and it must have been fixed when it wasn't. I literally put it in to 4 wheel drive, went 4 feet, and it made the same clunking noise I asked them to look at. They claimed they drove it and it wasn't making the noise, which is complete bullshit. No way I can come back, don't think can be trusted.

TR
Terry R.
Hummelstown, PA
Honda Element
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/08/2017 Category: Service
Terry said his son took his vehicle in for an inspection. The first thing that needed attention was the tires. It was there for a day and a half. The tires were not changed. They did work on some other issues, but he will not use the business again.
This review was collected via phone interview by Customer Research Inc.

BS
Bill S.
Middletown, PA
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2019 Category: Service
Bill said he is very happy with the service he received, and he just sent someone there yesterday.
This review was collected via phone interview by Customer Research Inc.

DS
David S.
Elizabethtown, PA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2019 Category: Service
David said they have always been great. When he schedules things, they take care of him, they call him to let him know the cost and when his vehicle is ready, They are good people to work with. They are a good business who treat people properly. David said he would like them to keep up the good work.
This review was collected via phone interview by Customer Research Inc.

NM
Nathanial M.
Elizabethtown, PA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019 Category: Service
Nathanial said the service was completed quickly.
This review was collected via phone interview by Customer Research Inc.

VF
VICTOR F.
Harrisburg, PA
Toyota Tundra 2WD Truck
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019
Very pleasant to work with
When I called for an appointment they are willing to work with you for the best time. And I do think there prices are very responsible. Will go back.

PS
PAUL S.
Hummelstown, PA
Volvo S80
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019
Excellent Mechanics & customer service
Can't say enough about the skilled mechanics who found resolution to engine leaking oil & thermostat. Always accommodating my schedule & hard working to finish on time.

BS
Bill S.
Middletown, PA
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018 Category: Service
Bill said they are excellent and he is very fond of them.
This review was collected via phone interview by Customer Research Inc.

SC
STEVE C.
Hershey, PA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018
Kept me apprised of costs and status
This was a repair in excess of $1500.00 so I was happy to be aware of the ongoing costs related to the repair. Paying for and picking up the vehicle was very accommodating.

JC
Jane C.
Hummelstown, PA
Ford Five Hundred
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Jane said the service was excellent.
This review was collected via phone interview by Customer Research Inc.

VF
VICTOR F.
Harrisburg, PA
Toyota Tundra 2WD Truck
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2018
Quick Service
Quick Service, called one day got in the next day. I don't expect service that quick all the time but I was very surprised and pleased. They are very friendly and reasonable to work with. I do recommend them to anyone.

Verified Customer
Hummelstown, PA
Volvo C70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2018
Treat you like family
Great shop. Down to earth. Honest. I'm sure If I took my car to the dealer it would have cost $4000. These guys came up with a fix that cost $400.

TC
Thomas C.
Hummelstown, PA
Mercedes-Benz C-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2018 Category: Service
Thomas said the staff members were friendly people, and the price was good.
This review was collected via phone interview by Customer Research Inc.

PG
Phyllis G.
Middletown, PA
Ford Freestyle
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Phyllis said they always do a good job.
This review was collected via phone interview by Customer Research Inc.

AF
Adam F.
Hummelstown, PA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Adam said the staff does good work. They explain the details well, provide a thorough inspection, and the prices are reasonable.
This review was collected via phone interview by Customer Research Inc.

AF
Andrew F.
Hummelstown, PA
Honda Civic Si
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Andrew said he was happy with service, and the price has been under what is expected.
This review was collected via phone interview by Customer Research Inc.

WW
WILLIAM W.
Savannah, GA
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018
Honest, professional service,
One of the few truly honest shops in existence. Knowledgeable staff. Fair price for dependable service.
I use to work on my own vehicles so I have some idea as to the parts and time required and if false "add on " work is suggested. .
I got the work done, as expected , was given good advise explained in full and I was treated in a friendly , respectful manner.
In a few minutes conversation you know that these guys are fair, knowledgeable, trustworthy, and do a professional job,.
Thank you,

KF
Kevin F.
Elizabethtown, PA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/10/2018 Category: Service
Kevin said the business gave him an appointment. Four or five days later they were able to get to it. They told him that it was due to a back up in scheduling. The work was okay when he got the vehicle back.
This review was collected via phone interview by Customer Research Inc.

BS
Bill S.
Middletown, PA
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018 Category: Service
Bill said he is very pleased with this business's service, and he will continue to use them.
This review was collected via phone interview by Customer Research Inc.

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