Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

216 Reviews

100% Would Recommend
Latest Review 3 months ago

Reviews


KL
Kassie L.
Fairborn, OH
Overall Rating 1/5rating 1rating 1rating 1rating 1
12/04/2015
Tried to overcharge from quoted price
We were in Florida on vacation Nov 23, 2015. Decided to get the transmission fluid and filter changed. We had spoke with Aamco in Titusville who stated they could get us right in. After arriving at Aamco, they couldn't get it done. Looked to find someone else in the area and came across Jamie's Auto Repair. He stated we should run from Aamco as he had a few cars from customers that had used them and were not happy. We asked for a price, he stated $140. Ok same price everyone else had quoted us. Took the truck to Jamie's the next morning. We had asked how much it would be to also check the rear ujoint at we had a slight vibration from the drivetrain. He stated $60 to replace it. Had him replace the ujoint as well. So we are at $200 now. He was beating the yolk to get the bad ujoint out instead off pressing it out, he cracked the yoke. We know things happen. He could not locate a yolk to replace the part that day, it had to be ordered from Ford at $69. So we find a rental car for $50 a day. His girlfriend, Amber, came back and asked why we were still there. We explained it to her. Her comment was "he's covering the rental car, right". Nope. Left in the rental car and came back the next day to pick up the truck. Truck wasn't quite ready. So we waited a few more minutes. The truck gets finished and his employee, Dalton, takes it for a test drive. We go into the office to pay the bill which we were figuring around $270 plus tax, since we already figured on paying for the yolk. He starts tell us the type of transmission fluid, gasket and filter that he used and an hour of shop time for the tranny service and an hour of time for the ujoint, plus the ujoint of $30 and yolk of $70. Then he starts adding time for the yolk and gave us a price of $398.42. We asked how he came up with that price. His response was there was shop time for the tranny service and all the parts for that then shop time for the ujoint and parts. We asked how come he had quoted us one price of $140 for the tranny service and $60 for the ujoint and now he was changing it. We told him he must have something duplicated in his billing. He stated no and goes through the list again. We told him he was the one that broke the yolk but yet we were willing to pay for the part but not the labor we was charging to replace it. He started getting an attitude about it. I guess he thinks he can quote one price and the double the charge in the end. Needless to say we wouldn't advise anyone to take any vehicle to him to get serviced. He was located on Buffalo Road but was moving to a new location around the corner.

CC
Chris C.
Florida
Chevrolet Silverado
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/24/2017 Category: Service
Chris said this business took longer to complete the service than he expected.
This review was collected via phone interview by Customer Research Inc.

BK
Barry K.
Mims, FL
Ford Excursion
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/22/2017 Category: Service
Spoke with Barry's wife. She said this business was good.
This review was collected via phone interview by Customer Research Inc.

WB
Wayne B.
Titusville, FL
Jeep Liberty
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/10/2017 Category: Service
Wayne said they are really busy and the parking lot is filled with cars. They must be doing a good job.
This review was collected via phone interview by Customer Research Inc.

JJ
John J.
Titusville, FL
Ford Ranger
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/08/2017 Category: Service
John said he would recommend this business.
This review was collected via phone interview by Customer Research Inc.

JP
Joe P.
Titusville, FL
Ford Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/10/2017 Category: Service
Joe said the service was good. He said he thought it cost a lot.
This review was collected via phone interview by Customer Research Inc.

RN
Robert N.
Titusville, FL
Buick LeSabre
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/09/2016 Category: Service
Robert said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

CS
Craig S.
Titusville, FL
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/17/2015 Category: Service
Craig said his transmission leak has slowed down, but cannot determine if Jamie, a mechanic with this business, is needed for further work. He has not driven it to determine if it is necessary.
This review was collected via phone interview by Customer Research Inc.

TR
Tyler R.
Cocoa, FL
Chrysler PT Cruiser
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/27/2015 Category: Service
Tyler said she trusts the business and they are always able to repair her vehicle. On her last visit, they fixed the problem, but that same day a new problem sprang up. She ended up needing to purchase a new vehicle. She does not know if the second problem was caused by this business, but she has not followed up with them.
This review was collected via phone interview by Customer Research Inc.

MR
M. D. R.
Titusville, FL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2019
Emergency Responded to in Less than an Hour
My son, who has Muscular Dystrophy, uses a modified van with a hydraulic ramp. On Valentine's Day he had a doctor's appointment. After lowering the ramp and off loading him, the hydraulic arm's c-clamps loosened and fell out of place. It needed immediate repair for him to return home. Leaving him at the doctor's office, I pushed the ramp up and the door down, then rushed to Jamie's Auto Repair. His associate, Travis listened to my story, and immediately grabbed tools to rectify the situation. After 30 minutes, he had the situation corrected. My son and I want the community to be aware of their quick response and that our gratitude to Jamie and Travis will never be forgotten.

JA
Judy A.
Titusville, FL
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2018 Category: Service
Judy said she appreciated that the staff solved her vehicle's issues without any problems. They took good care, and did what they said they were going to do.
This review was collected via phone interview by Customer Research Inc.

JD
Joseph D.
Titusville, FL
Toyota Celica
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2018 Category: Service
Joseph said the employees were up front and honest. They got the job done.
This review was collected via phone interview by Customer Research Inc.

KS
Kevin S.
Titusville, FL
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2018 Category: Service
Kevin said the business is the best.
This review was collected via phone interview by Customer Research Inc.

FR
Frank R.
Port Saint Lucie, FL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/24/2017
Rear End Repair
My trucks rear was making noise when I brought a boat to the factory in Titusville. I called Jamie's and told him I was stranded. He waited for me and fixed it on the spot without charging me a stranded fee. I wish I had a shop like his around me.

MS
Mike S.
Cocoa, FL
HUMMER H2
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2017 Category: Service
Mike said the staff provided very good, quick turn-around service. They did a great job.
This review was collected via phone interview by Customer Research Inc.

MS
Michael S.
Cocoa, FL
Mitsubishi
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2017 Category: Service
Michael said the business did an excellent job.
This review was collected via phone interview by Customer Research Inc.

KF
Kyle F.
Florida
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2017 Category: Service
Kyle said this business took great care of him and his vehicle.
This review was collected via phone interview by Customer Research Inc.

RW
Rob W.
Mims, FL
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2017 Category: Service
Rob said the business got everything done in a timely manner. There were no problems.
This review was collected via phone interview by Customer Research Inc.

MG
Merna G.
Titusville, FL
Volkswagen New Beetle
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2017 Category: Service
Merna said that she was very satisfied with the business. Said she could always count on them when she had a problem. They stand behind their work and have a good price.
This review was collected via phone interview by Customer Research Inc.

JH
John H.
Titusville, FL
Nissan Maxima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2017 Category: Service
John said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

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