Overview

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

397 Reviews

ReScore Reviews™ (5)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.2/5Overall Rating 2.2/5rating 2.2rating 2.2rating 2.2
95% Would Recommend
96% Business Response
Latest Review 4 days ago

Reviews


AO
Anna O.
Hudson, FL
Toyota Avalon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Anna said she had a very pleasant experience.
This review was collected via phone interview by Customer Research Inc.
Harry B., President from National Auto Service responded on 07/17/2018

Thank you for your business we do appreciate it very much.

Harry Bergner

President

National Auto Service

RD
RAY D.
Hudson, FL
Kia Rondo
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018
Clean, accommodating, comfortable and being able to see staff working on your car.
Living in the area for a short time we are not familiar with reliable and mostly affordable repair shops. AAA approves this shop, to its members, so we said it has to be good. Kevin the manager was pleasant, knowledgeable, took the time to listen to our concerns, not rushed although you could see he was busy. He called us after checking the car, thoroughly explained his findings and what it would cost. It was repaired in a few hours. Loved that there were no surprises at time of payment, unlike other repair shops that hick up the bill because they repaired something else they found, without letting you know before hand. Will definately bring our car here again. Great customer service. Kevin, Great manager!
Harry B., President from National Auto Service responded on 07/11/2018

Thank you for your business we appreciate it very much.   You can always find us on Facebook for information and specials that we have. 

Harry Bergner
President

National Auto Service

JS
JEFF S.
New Port Richey, FL
Ford Mustang
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018
Great work and detailed explanation on repairs with great know how
I,'ve been using national for many years price as good and fair as can be. Always able to complete repairs on time.
Harry B., President from National Auto Service responded on 06/29/2018

Thank you for your business we do appreciate it very much!

Harry Bergner
President

National Auto Service

GH
GARY H.
Hudson, FL
Chrysler 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018
Service mgr. Was very helpful working with my warranty company to replace my alternator.
Worked with my warranty company to get my alternator replaced.
Harry B., President from National Auto Service responded on 07/09/2018

hank you for your business we do appreciate it very much.   You can always find us on Facebook for information and specials.

Harry Bergner
President

National Auto Service

CM
Carol M.
Port Richey, FL
Kia Soul
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Carol said if they weren't so good she would go elsewhere, she is satisfied with their service.
This review was collected via phone interview by Customer Research Inc.
Harry B., President from National Auto Service responded on 06/21/2018

Thank you for your business we do appreciate it very much.   Keep in mind you can always find us on Facebook for information and specials.

Thanks Again

Harry Bergner 
President

National Auto Service

RK
RICHARD K.
Port Richey, FL
GMC Sonoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018
Just stopped in passing with a question, Kevin took care of me right away and gave me cost of repair,
They took my truck in right away, even though they had others they were working on. Located the issues and gave me a future estimate to repair. Don't think it took more than 20 minutes. He also set up an account in his computer so I could log on from home to follow service. No pressure, put things back together and sent me on my way. No charge.Thank you as I had an appointment to make. I will return for service.
Harry B., President from National Auto Service responded on 06/21/2018

Thank you for your business we do appreciate it very much.  Also thank you for taking the time to review our company.    You can always find us on Facebook for information and specials.

Harry Bergner 
President

National Auto Service

CS
Carlton S.
New Port Richey, FL
Dodge Ram Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Carlton said the staff is very nice and very accommodating.
This review was collected via phone interview by Customer Research Inc.
Harry B., President from National Auto Service responded on 06/19/2018

Thank you for your business we do appreciate it very much..   You can always find us on Facebook for information and specials


Thank you 
Harry Bergner
President

National Auto Service

MG
Milo G.
Hudson, FL
Chevrolet Tahoe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/14/2018 Category: Service
Milo said that he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Harry B., President from National Auto Service responded on 06/19/2018

Thank you for your business we do appreciate it very much.   
Also thank you for taking the time to review our company.

Harry Bergner
President

National Auto Service

JI
Jeff I.
Port Richey, FL
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Jeff said the staff did excellent work.
This review was collected via phone interview by Customer Research Inc.
Harry B., President from National Auto Service responded on 06/14/2018

Thank you for your business we do appreciate it very much.   Also thank you for taking the time to review our company.   You can always find us on Facebook for information and specials.

Harry Bergner
President

National Auto Service

AK
Annette K.
Hudson, FL
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Spoke with Annette's Son. He said they would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.
Harry B., President from National Auto Service responded on 06/12/2018

Thank you for your business we do appreciate it very much!    You can always find us n Facebook for information and specials..

Harry Bergner
President

National Auto Service

HT
Helmut T.
Hudson, FL
Lincoln MKX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Helmut said she was happy with everything at the business.
This review was collected via phone interview by Customer Research Inc.
Harry B., President from National Auto Service responded on 06/12/2018

Thank you for your business we do appreciate it very much.   You can always find us on Facebook for information and specials.

Harry Bergner
President

National Auto Service

AC
Achim C.
Riverview, FL
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018 Category: Service
Achim said the service was good.
This review was collected via phone interview by Customer Research Inc.
Harry B., President from National Auto Service responded on 06/12/2018

Thank you for your business we do appreciate it very much!   You can always find us on Facebook for information and specials.

Harry Bergner
President 

National Auto Service

PH
paul h.
New Port Richey, FL
Chevrolet Silverado SS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018
Motor home service
Took my motor home in for oil change on engine and on generator. Not National’s normal customer, but job was performed professionally and timely and reasonably priced. Would recommend.
Harry B., President from National Auto Service responded on 06/14/2018

Thank you for your business we do appreciate it very much.     Hope we can help you in the future with any other repair need you may have.  

Thanks again!

Harry Bergner
President

National Auto Service

Verified Customer
Hudson, FL
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018
Quick service....in/out as expected
Had to get a flat tire repaired and there are so few centers that do an internal patch....all of the tire dealers will not patch but will only sell a new tire...great option to repair not replace...
Harry B., President from National Auto Service responded on 05/29/2018

Thank you for your business we do appreciate it very much.  Come by and see us when you need anything automotive related you will find the same friendly service always.

Harry Bergner
President

National Auto Service

GW
Gary W.
New Port Richey, FL
Chevrolet Spark
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Gary said he has been to the business before, the staff are friendly, and they give good service that is reasonably priced.
This review was collected via phone interview by Customer Research Inc.
Harry B., President from National Auto Service responded on 05/29/2018

Thank you for your business we appreciate it very much.  Also thank you for taking the time to review our company.

Harry Bergner
President

National Auto Service

SC
Sean C.
Spring Hill, FL
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Sean said the job was done by the business.
This review was collected via phone interview by Customer Research Inc.
Harry B., President from National Auto Service responded on 05/29/2018

Thank you for your business we appreciate it very much.  Also thanks for taking the time to review our company.

Harry Bergner
President

National Auto Service

HR
Henry R.
Port Richey, FL
Ford Explorer Sport Trac
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Henry said they were great.
This review was collected via phone interview by Customer Research Inc.
Harry B., President from National Auto Service responded on 06/14/2018

Thank you for your business we do appreciate it very much!   You can always find us on Facebook for information and specials.

Harry Bergner
President

National Auto Service

PJ
Pablo J.
Largo, FL
Chevrolet Corvette
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Pablo said they are awesome. The manager was excellent.
This review was collected via phone interview by Customer Research Inc.
Harry B., President from National Auto Service responded on 05/29/2018

Thank you for your business we appreciate it very much!

Harry Bergner
President

National Auto Service

DR
Doris R.
Hudson, FL
Pontiac Grand Prix
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/16/2018 Category: Service
Doris said the staff has always been courteous. The service was good, and the staff always does good work. She was really pleased with how they restored her vehicle. It looks brand new. Her only complaint about the business is that sometimes they get busy and forget to call her back.
This review was collected via phone interview by Customer Research Inc.
Harry B., President from National Auto Service responded on 05/17/2018

Thank you for your business we do appreciate it very much.  Also thank you for your feed back and for taking the time to review our service.   Kevin does get quite busy sometimes and he is slightly forgetful when he is busy..  I promise this, he is honest and always will provide you with great service.  We are working on the occasional forgetfulness..

Harry Bergner
President

National Auto Service

MN
Mary N.
Hudson, FL
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Mary said the staff have always been very nice about straightening up. They're very kind, do a good job, and make things right. She appreciates that Kevin has always been very gracious and helpful.
This review was collected via phone interview by Customer Research Inc.
Harry B., President from National Auto Service responded on 05/16/2018

Thank you for your business we do apprecite it!   Also thank you for taking the time to review our company.

Harry Bergner
President

National Auto Service