National Auto Service


Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66

372 Reviews

ReScore Reviews™ (5)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.2/5Overall Rating 2.2/5rating 2.2rating 2.2rating 2.2
95% Would Recommend
96% Business Response
Latest Review 1 day ago
william c. on 04/20/2018
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"Good place for an oil change"
The staff at this location is great, the only issue is the waiting time to get a filter from their supplier (NAPA) it took close to one hour just to get the oil filter for my VW Passat
Vehicle: Volkswagen Passat Sedan
Service Date: 04/18/2018
Review Created: 04/20/2018 08:27 AM
Nicole A. on 04/20/2018
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Nicole said she would recommend this business for service.
Vehicle: Kia Sorento
Category: Service
Service Date: 04/06/2018
Review Created: 04/20/2018
This review was collected via phone interview by Customer Research Inc.
Gordon T. on 02/14/2018
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Spoke with Yolande. She said she would recommend this business for service.
Vehicle: Chevrolet Venture
Category: Service
Service Date: 01/29/2018
Review Created: 02/14/2018
This review was collected via phone interview by Customer Research Inc.
Jack C. on 02/02/2018
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Jack said the business's service was friendly, and his vehicle is running excellently.
Vehicle: Toyota Camry
Category: Service
Service Date: 01/27/2018
Review Created: 02/02/2018
This review was collected via phone interview by Customer Research Inc.
Roland L. on 01/06/2018
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Roland said the staff is pleasant and efficient. He doesn't have to spend a long time waiting for his vehicle to be serviced.
Vehicle: Chrysler Pacifica
Category: Service
Service Date: 01/05/2018
Review Created: 01/06/2018
This review was collected via phone interview by Customer Research Inc.
barb z. on 11/15/2017
Verified badge inactive Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
"good service"
Battery was hard to find they found it.
Service Date: 11/13/2017
Review Created: 11/15/2017 10:22 AM
Salvatore G. on 11/04/2017
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Salvatore said this business has good service and good prices.
Vehicle: Toyota Camry
Category: Service
Service Date: 11/02/2017
Review Created: 11/04/2017
This review was collected via phone interview by Customer Research Inc.
ROBERT K. on 10/06/2017
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"service"
you guys are great we started coming here about 7 months ago and the service is great,the employees will let you know about your vehicle's condition good or bad and wont try to sell you something you don't need.We started coming here because they are AAA affiliated which gives you a good piece of mind about the quality of the service.
Vehicle: Toyota Corolla
Service Date: 10/05/2017
Review Created: 10/06/2017 08:42 AM
ANDREW G. on 10/06/2017
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"Prompt service"
Came in for oil change appointment and was able to have service accomplished within the hour. Was advised of needed service per my vehicle's service mileage and set up appointment for work to be accomplished. Always looking out for customer and thier vehicle.
Vehicle: Chevrolet Impala
Service Date: 10/03/2017
Review Created: 10/06/2017 02:46 AM
Harry B. on 05/24/2017
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"Trustworthy"
Been going for years always good honest people
Vehicle: Audi S4
Service Date: 05/23/2017
Review Created: 05/24/2017 02:48 AM
ANDREW G. on 02/28/2017
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"Repairs my vehicle within one when dropped off for service"
Excellent and quick service. Repairs done as quickly as possible. Vehicle repaired usually within one day.
Vehicle: Dodge Dakota
Service Date: 02/27/2017
Review Created: 02/28/2017 08:59 AM
paul p. on 10/20/2016
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"Speedy and accurate service"
They performed a very thorough inspection of my vehicle.
Vehicle: Lexus ES 350
Service Date: 10/18/2016
Review Created: 10/20/2016 08:14 AM
DORIS T. on 09/14/2016
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"Great service"
The staff was very helpful and courteous. I was in and out quickly for my oil change and they said my battery was very low, I appreciated the info and had them to install AAA battery.
Vehicle: Nissan Murano
Service Date: 09/13/2016
Review Created: 09/14/2016 05:25 AM
Gloria G. on 02/13/2016
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Gloria said her service was fine. She mentioned the people are friendly and they gave her the answers to her questions.
Vehicle: Hyundai Accent
Category: Service
Service Date: 02/11/2016
Review Created: 02/13/2016
This review was collected via phone interview by Customer Research Inc.
LORING V. on 04/18/2018
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"First time customer."
Made an appointment the day before. I arrived on time, was taken right away. Work was completed in a timely manner, and was given a printout of work done and recommended service.
Vehicle: Chevrolet Tracker
Service Date: 04/17/2018
Review Created: 04/18/2018 05:39 AM
Harry B., President at National Auto Service responded on 04/19/2018

Thank you for your business we do appreciate it very much.   Also thank you for taking the time to review our company.

Harry Bergner
President

National Auto Service
ELAINE A. on 04/17/2018
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"More Good Service"
I’m dependent on the staff at National Auto to keep my 2006 Volvo going and once again they have made it happen! Thanks!!!
Vehicle: Volvo S40
Service Date: 04/16/2018
Review Created: 04/17/2018 07:50 AM
Harry B., President at National Auto Service responded on 04/18/2018

Thank you for your business we do appreciate it very much..  As always you can count on us with your repair needs.   Thanks for your kind words...

Harry Bergner
President

National Auto Service
RODNEY R. on 04/17/2018
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"Trailer Wheel Bearings"
Made an appointment to have the wheel bearings on my camping trailer repacked. They were ready for me when I arrived and completed the job at the time and price quoted.
Vehicle: Ford F-150
Service Date: 04/16/2018
Review Created: 04/17/2018 04:03 AM
Harry B., President at National Auto Service responded on 04/18/2018

Thank you for your business we do appreciate it very much.   Also thank you for taking the time to review our company we take our customers opinions and criticisms seriously.   Thanks again for your business.

Harry Bergner
President

National Auto Service
ROBERT B. on 04/13/2018
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"Great Service"
I enjoyed dealing with the counter Rep. My work was also done quickly and in a pleasant manner.
Vehicle: Ford Escape
Service Date: 04/12/2018
Review Created: 04/13/2018 03:21 AM
Harry B., President at National Auto Service responded on 04/13/2018

Thank you for your business we appreciate it very much.  Also thank you for taking the time out of your busy day to review our company.

Harry Bergner
President

National Auto Service
Herb R. on 04/13/2018
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Herb said he had a good experience. He said his vehicle was dropped off last minute, and they jumped right on it, and he got it back the same day.
Vehicle: Audi TT
Category: Service
Service Date: 04/12/2018
Review Created: 04/13/2018
This review was collected via phone interview by Customer Research Inc.
Harry B., President at National Auto Service responded on 04/17/2018

Thank you for your business we really appreciate it very much.   Also thank you for taking time out of your busy day to review our company.   We work very hard to do the job right and to offer great service.
Again thank you

Harry Bergner
President

National Auto Service
DIANE D. ReScore Review on 04/10/2018
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Kevin does a great job"
He makes it right.Take your car there
Vehicle: Nissan Altima
Service Date: 04/05/2018
Review Created: 04/06/2018 05:15 AM

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Tire service"
The service is always good and prompt but the price was way high, unfortunatelty I was stuck so no time to shop around
Vehicle: Nissan Altima
Service Date: 04/05/2018
Review Created: 04/06/2018 05:15 AM
Harry B., President at National Auto Service responded on 04/10/2018

Thank you for your business we do appreciate it very much.  Also thank you for taking the time to review our company.  We do read and take seriously all concerns compliments and criticisms.  I understand Kevin has talked with you about your concerns and you are now satisfied with your service.


Thank you again

Harry Bergner
President

National Auto Service
Harry B., President at National Auto Service responded on 04/11/2018

I am so glad too hear Kevin was able to address your concerns.   Also thank you again for being critical of us.  That only helps us know what we need to do to get better at what we do.   We do take it very seriously this is how we feed our families so it is very important to us.

Thanks again

Harry Bergner
President

National Auto Service
Displaying 1 Review