Overview

Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5rating 4.69

422 Reviews

ReScore Reviews™ (6)

ReScore
Overall Rating 4.8333333/5Overall Rating 4.8333333/5Overall Rating 4.8333333/5Overall Rating 4.8333333/5rating 4.8333333
Original
Overall Rating 2.2/5Overall Rating 2.2/5rating 2.2rating 2.2rating 2.2
95% Would Recommend
96% Business Response
Latest Review 1 day ago

Reviews


JH
JAMES H.
Hudson, FL
Honda Odyssey
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/18/2018
They were very good andexplane everything to me
Fixed the air
Harry B., President from National Auto Service responded on 09/19/2018

Thank you for your business we do appreciate it very much.  Also thank you for taking the time to review our company we do take all our customers opinions very seriously. Should you have any input for me on how we can earn a 5 star rating from you on your next visit please do not hesitate to contact me. 
My direct email is nasc@verizon.net.
Again thank you for your business!
Harry Bergner 
President

National Auto Service

JA
June A.
New Port Richey, FL
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
June said that the service at this business was great. She would recommend them.
This review was collected via phone interview by Customer Research Inc.

MP
MARIE P.
Hudson, FL
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018
Service for my 2002 BMW
I am new to the area. I selected this business because of their AAA rating. The service was excellent, informative and supportive. I will be returning and certainly recommend them to everyone.
Harry B., President from National Auto Service responded on 09/17/2018

Thank you for your business we do appreciate it very much.   Also thank you for taking the time out of your day to review our company.


You can always find us on Facebook for specials and information.

Harry Bergner
President

National Auto Service

DD
Delia D.
Florida
Ford Expedition
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/12/2018 Category: Service
Delia said they were efficient, they finished the job on time.
This review was collected via phone interview by Customer Research Inc.
Harry B., President from National Auto Service responded on 09/14/2018

Thank you for your business we do appreciate it very much.   Also thank you for taking the time to review our company we take seriously any and all your opinions and input.

Harry Bergner
President 

National Auto Service

RS
RENE S.
Hudson, FL
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018
Simon
I had great customer service and the mechanic was very helpful and explained things to me and answered all my questions.and had very timely service thank u
Harry B., President from National Auto Service responded on 09/11/2018

Thank you for your business we do appreciate it very much.  Also thank you for taking the time to review our company.   You can always find us on Facebook for information and specials.

Harry Bergner
President

National Auto Service

MA
MARGARET A.
Port Richey, FL
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2018
Kevin, Mgr. Is so very helpful and understanding to my problems 're. Repairs.
Honesty seems to be a specialty in this shop. I would recommend this shop to all.
Harry B., President from National Auto Service responded on 09/05/2018

Thank you for your business we do appreciate it very much.   Also thank you for taking the time to review our company.   You can always find us on Facebook for information and specials.

Harry Bergner
President

National Auto Service

JM
Jackie M.
Hudson, FL
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Jackie said the employees took her in right away. They were quick and helpful.
This review was collected via phone interview by Customer Research Inc.
Harry B., President from National Auto Service responded on 09/06/2018

Thank you for your business we do appreciate it very much.  We also appreciate you taking the time to review our company your feed back!

Find us on Facebook for information and specials..

Harry Bergner
President
 

National Auto Service

ML
MARY L.
Hudson, FL
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2018
Oil Change, etc.
I was happy with the work that was done. Wondering about one thing though. When I brought the car in, I noticed the oil gauge was 80% oil. When I left after all the work was done, I checked and it was still 80%. Usually it said after oil changed it was 100%.
Just wondering.
Harry B., President from National Auto Service responded on 09/04/2018

Thank you for your business we really appreciate it very much!   As for your maintenance gage that is at 80% we find them to be temperamental on occasion even after resetting them they don't go to 100%.   Please stop by any time and we will gladly reset it again free of charge and it will only take just a couple of minutes.   
Again thank you for your business

Harry Bergner
President

National Auto Service

RP
RAUL P.
Spring Hill, FL
Nissan Rogue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2018
Oil change
Great customer service very professional and fast service
Harry B., President from National Auto Service responded on 08/30/2018

Thank you for your business we do appreciate it very much.  Also thank you for taking the time to review our company.   You can always find specials and info on our Facebook page as well.


Harry Bergner
President

National Auto Service

TT
TONY T.
New Port Richey, FL
Suzuki XL-7
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2018
Kevin is very helpful
Kevin & Ben explained my problem with the front brakes & told me the wrong brake pads were put on the car & the rotors are at minimum & need replacement.
Well I got the brake job done.
Came home & looked up my previous brake job & it was done by the dealer, I was surprised.
Harry B., President from National Auto Service responded on 08/30/2018

Thank you for your business we do appreciate it very much.   If there is ever anything we can do for you just let us know..

Harry Bergner
President

National Auto Service

DA
Debra A.
Port Richey, FL
Cadillac Fleetwood
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Debra said the staff is nice, very knowledgeable and they got the job done.
This review was collected via phone interview by Customer Research Inc.
Harry B., President from National Auto Service responded on 08/30/2018

Thank you for your business we appreciate it very much.  You can always find us on Facebook for information and specials.  

Harry Bergner
President

National Auto Service

BM
Bill M.
New Port Richey, FL
Kia Sportage
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Bill said the employees were polite. They provided good service.
This review was collected via phone interview by Customer Research Inc.
Harry B., President from National Auto Service responded on 08/23/2018

Thank you for your business we do appreciate it very much! Also thank you for taking the time to review our company.
You can always find us on Facebook for specials and information.

Harry Bergner
President

National Auto Service

JV
Jackie V.
Hudson, FL
Chevrolet S-10
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Jackie said the service at this business was great.
This review was collected via phone interview by Customer Research Inc.
Harry B., President from National Auto Service responded on 08/22/2018

Thank you for your business we do appreciate it very much.   You can always find us on Facebook for information and special offers.

Harry Bergner

President

National Auto Service

LG
LORI G.
Hudson, FL
Mitsubishi Outlander Sport
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/14/2018
Service
Took longer than expected. Service light not reset. Manager was great! I would recommend them.
Harry B., President from National Auto Service responded on 08/15/2018

Thank you for your business we greatly appreciate it!   Also thank you for taking the time to review our company.  I take very seriously all input from our customers both positive and negative.   

It is a rare occurrence that the reset on a maintenance light slips past us.  Trust in the fact we will be counseling the staff on this and making further efforts t insure we don't miss any of them.


Thank you Again for your business.

Harry Bergner
President

National Auto Service

DR
Doris R.
Hudson, FL
Pontiac Grand Prix
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Doris said the business did a great job and she's been in before.
This review was collected via phone interview by Customer Research Inc.
Harry B., President from National Auto Service responded on 08/10/2018

Thank you for your business we do appreciate it very much!   
You can always fond us on Facebook for specials and information.

Harry Bergner 
President

National Auto Service

JA
John A.
Port Richey, FL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018
Lost Hubcap
Awhile back I brought my truck in for an oil change with a tire rotation. One of my hubcaps was not secured properly and fell off on the way home. Since that time they have tried diligently to replace, but have been unable to locate one. I give them 100% credit for all of their effort in trying to locate a hubcap. I highly recommend National Auto Service off of StatApprox
Harry B., President from National Auto Service responded on 08/08/2018

Thank you for your business we do appreciate it very much.  Also thank you for your review we take them seriously and reply to every response that we get. 

Again thank you for you business and kind words.

Harry Bergner
President

National Auto Service


TB
Tony B.
Port Richey, FL
Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Tony said this business gets him in and out right away.
This review was collected via phone interview by Customer Research Inc.
Harry B., President from National Auto Service responded on 08/07/2018

Thank you for your business we do appreciate it very much.  Also thank you for taking the time to review our company we value your opinions.   You can always find us on Facebook for specials and company info.


Harry Bergner
President

National Auto Service

RS
Ralph S.
Hudson, FL
Mercury Montego
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Ralph said he needed a new alternator, the staff put one in, and he did not have any problems.
This review was collected via phone interview by Customer Research Inc.
Harry B., President from National Auto Service responded on 08/07/2018

Thank you for your business we do appreciate it very much. Also thank you for taking the time to review us we do value all feed back.   You can find us on Facebook for information and any current specials.

Harry Bergner
President

National Auto Service

LM
Laura M.
Saint Petersburg, FL
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Laura said, this business has great customer service and they do outstanding work.
This review was collected via phone interview by Customer Research Inc.
Harry B., President from National Auto Service responded on 08/07/2018

Thank you for your business we do appreciate it very much.  Also thank you for taking the time to review our company we value all input.

You can always find us on Facebook  for information and current specials.

Harry Bergner
President

National Auto Service

SM
Scott M.
Hudson, FL
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2018 Category: Service
Scott said the service at this business was excellent. They did a good job.
This review was collected via phone interview by Customer Research Inc.
Harry B., President from National Auto Service responded on 08/01/2018

Thank you for your business we appreciate it very much.   Also thank you for taking the time to review our company.   You can always find us on Facebook for info and specials..

Harry Bergner
President

National Auto Service