Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

407 Reviews

99% Would Recommend
Latest Review 8 days ago

Reviews


AO
ANDY O.
Whittier, CA
BMW 740iL
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
01/25/2018
Very unpleased
Brought two of my vehicles and both came back worse. 1,200 for brakes and other and brakes still don't work. Paid 180.00 for my horn to be fixed and to this day it doesn't work . Brought my BMW in for service and now my dash doesn't work at all and was told they didn't do it yet it was NEVER this way will take all my business and my referral else where

RH
Raul H.
Whittier, CA
Jeep Wrangler
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
05/24/2017 Category: Service
Raul said this business was not able to repair his vehicle. He would not recommend this business to anyone.
This review was collected via phone interview by Customer Research Inc.

GM
Gerardo M.
Whittier, CA
Dodge Dart
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
05/07/2016 Category: Service
Gerardo said he was very unsatisfied with the business because of how long it took for them to diagnose his vehicle. He had to hunt down the employees to get information on his vehicle, which took hours and hours at a time. They had impatiently waiting to get a diagnosis on his vehicle.
This review was collected via phone interview by Customer Research Inc.
Tony E., CEO/Owner from Pro Motors Auto Inc. responded on 05/09/2016

Hello Mr. Munoz,
I hope you don't have us confused with a different shop, because the only thing we did was an alignment on your 1964 Dodge Dart. There was no diagnosis involved on your vehicle. If this was a mistake please help us to correct your rating by changing it to a better score. If this was not a mistake, please contact me, I would be happy to discuss what the problem was that left you dis-satisfied.

-Thank you

Pro Motors Auto Inc.

Tony Elmastian
CEO/ Owner
(562)693-4776


DM
Denise M.
Whittier, CA
Plymouth Voyager
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
01/23/2016 Category: Service
Denise said this business charged her for an alignment they could not do. The wheel alignment was bent but instead of stopping and talking to her about it, they went about with the alignment anyway. Because of this, she received her vehicle in the exact same condition that she gave it to them in. However, they are looking to resolve the issue and have refunded her money.
This review was collected via phone interview by Customer Research Inc.

AT
ANGEL T.
Whittier, CA
Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2019
Excellent service
Tony and his staff are an excellent team! They treated us with respect and went over every detail about the services that were performed on our vehicle. I would highly recommend Pro A Motors to any friend or family that needs service on their vehicle.

SV
Steve V.
Whittier, CA
Chevrolet Classic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2019 Category: Service
Steve said the service was good. The mechanic is very informative and gives lots of options.
This review was collected via phone interview by Customer Research Inc.

CC
Christine C.
Whittier, CA
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2019 Category: Service
Christine said the staff were timely.
This review was collected via phone interview by Customer Research Inc.

AS
Alberto S.
Whittier, CA
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2019 Category: Service
Alberto said the business was fast and professional, and took care of him.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Whittier, CA
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2019
Good work
Good work

EK
ERICA K.
Hacienda Heights, CA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2019
Honest and reliable
Moving out of state soon and am nervous about finding another Auto Shop like Tony’s. Good news is he told me I can always give him a call if I was in doubt with the new mechanic I find. Thanks again Tony! Totally appreciate you and your service.

TN
TRISTAN N.
Whittier, CA
Dodge Stratus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019
Actually figured out what's wrong with my car!
I had been trouble finding a mechanic that could actually fix my car -- the last one I took it to had the wrong fix. Pro Motors actually diagnosed and fixed my vehicle faster, and for a better price! They gave some recommendations for further service but didn't push it down my throat right away. I will be back, as per their suggestion, in a few weeks after I put some more miles on the car to get that work done.

CG
Christian G.
Whittier, CA
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Christian said everyone at the business was honest and helpful.
This review was collected via phone interview by Customer Research Inc.

CM
Cheryl M.
Whittier, CA
Ford Bronco II
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2019 Category: Service
Cheryl said the staff know how to work on older vehicles, and she received a discount on the service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
South El Monte, CA
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2019
Great honesty and integrity!
Very helpful and went above and beyond to explain the problem with my car, give me options, and made sure I understood and felt comfortable. Not to mention very affordable.

BT
Beatrice T.
Whittier, CA
Mercedes-Benz CLK-Class
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/02/2019 Category: Service
Beatrice said the work took a lot longer than she was hoping for - it took 2 days longer.
This review was collected via phone interview by Customer Research Inc.

ML
Marcus L.
Whittier, CA
Ford Bronco
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2019 Category: Service
Marcus said that he brought his vehicle to the business due to a brake issue and to find out what needed to be done. They messaged him back within a few hours and told him what needed to be done and how much it would cost but that they wouldn't be able to do it until tomorrow because some of the parts were not available. After about 3 hours, they called and said that they were able to get the parts needed and his vehicle is finished. He said the staff did a good job and were able to answer all his questions.
This review was collected via phone interview by Customer Research Inc.

JM
JIMMY M.
Whittier, CA
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2019
My go to Mechanics
I am a General Contractor so my schedule can be overwhelming at times, I can always count on Pro Motors for there impeccable service on any of my vehicles.
Bottom line, people that you can trust!

AO
Anna O.
Whittier, CA
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Anna said the person that helped her was very nice and courteous. She said they explained everything to her and she felt very comfortable.
This review was collected via phone interview by Customer Research Inc.

VS
VIVIAN S.
Whittier, CA
Dodge Charger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/25/2019
No Pressure, Very Knowledgeble and Courterous!
Needed a repair shop in town and after reading all the reviews I have to agree! Great Place! My car is running so good now. They will have my business for as long as I have my Charger! Have recommended Pro Motors to my friends!

LJ
Lashuanda J.
Hacienda Heights, CA
Volkswagen New Beetle
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2019 Category: Service
Lashaunda said the business did great and the staff member who helped her was very knowledgeable. She stated that he showed her what he replaced, explained what happened, and showed her how to prevent it from happening to her vehicle again. She said the business performed perfectly.
This review was collected via phone interview by Customer Research Inc.

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