Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

290 Reviews

99% Would Recommend
Latest Review 1 day ago

Reviews


RR
RICHARD R.
Fresno, CA
Ford
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Overall Rating 1/5rating 1rating 1rating 1rating 1
02/22/2017
Sucks balls
Fuck ford's!!!!

CM
Curtis M.
Fresno, CA
Dodge Pickup
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
03/01/2017 Category: Service
Curtis said they're charging $90 an hour for estimates. He wouldn't recommend them to anyone.
This review was collected via phone interview by Customer Research Inc.
Roberto H. from C.A.D.S. responded on 03/02/2017

Curtis, our estimates are free, what you requested was an inspection of multiple items and components of different systems throughout your vehicle. And durring the inspection as you authorized repairs when those items were disassembled for "inspection" we did wave the "inspection" fee. I hope this helps clear things up for you and perhaps you can reconsider your score.


SJ
Steve J.
Fresno, CA
Ford Cab
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/23/2016 Category: Service
Steve said he had a appointment with this business but when he dropped off his vehicle they told him they would call him later on in the day or even the next day. However, they did not call him back. He kept on calling them until it was finally ready 2 weeks later. The work was simple and it did not seem like his vehicle was made a priority.
This review was collected via phone interview by Customer Research Inc.

SG
Susan G.
Clovis, CA
Ford Windstar
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/10/2016 Category: Service
Susan said this business didn't fix her vehicle completely. It is still having issues and she was not able to get her tags.
This review was collected via phone interview by Customer Research Inc.
Roberto H. from C.A.D.S. responded on 06/13/2016

Thank you for your feed back Susan, if you are having any issues related to the work performed please contact us as those repairs are under warranty. Remember to have current registration and or a moving permit as was disscused to perform further road diagnostic testing as needed. Thanks again for your business.


KB
Karen B.
Fresno, CA
GMC Yukon XL
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/09/2018 Category: Service
Karen said she was happy with the business. Overall, she liked them. The cost was a little tricky but she was happy with the price, at the end. She would go back to them again.
This review was collected via phone interview by Customer Research Inc.

CB
Carlos B.
Fresno, CA
Plymouth Duster
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/14/2018 Category: Service
Carlos said the business didn't find out what was wrong with his vehicle, but he will be going back there for other specific needs.
This review was collected via phone interview by Customer Research Inc.

VH
Vic H.
Fresno, CA
Chrysler LHS
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/07/2017 Category: Service
Vic said the business was able to find the problem that others could not. It took 5 days to do the repair because they were so busy. It is worth the wait because they are good at finding the problem. He has recommended them to others.
This review was collected via phone interview by Customer Research Inc.

JA
John A.
Fresno, CA
Ford Transit Connect
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/02/2017 Category: Service
John said generally the staff treats him really well. This time he took a used vehicle to them for an overall inspection and he is hearing and feeling problems with the vehicle that they did not mention in their evaluation. He plans to go back, as they will take care of him.
This review was collected via phone interview by Customer Research Inc.

TE
Ted E.
Clovis, CA
Chevrolet Pickup
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/19/2017 Category: Service
Ted said this business had a miscommunication with him but overall he was happy.
This review was collected via phone interview by Customer Research Inc.

SG
Shelly G.
Fresno, CA
Nissan Xterra
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/13/2017 Category: Service
Shelly said she had really good service at this business, but she just noticed yesterday that her vehicle is acting up again. She is going to bring it back.
This review was collected via phone interview by Customer Research Inc.

SM
Stephen M.
Fresno, CA
Honda Passport
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/06/2017 Category: Service
Stephen said the service was fine, but he had to take his vehicle back because they needed more time to work on it. His concern was that they said if he brought it in early they would start on it right away. His other concern was that he had to call them for a status update. They do not communicate well.
This review was collected via phone interview by Customer Research Inc.

DH
Dave H.
Fowler, CA
Chevrolet Pickup
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/16/2017 Category: Service
Dave said he was satisfied and he feels like he has a new vehicle. There was no hesitation and no issue.
This review was collected via phone interview by Customer Research Inc.

RA
Ray A.
Fresno, CA
Oldsmobile
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/02/2017 Category: Service
Ray said they did a really good job but he felt they should have looked at the distributor cap because it was not firing right. He has been a customer for 15 years and has worked with Roberto, whom he trusts completely. The people there are nice.
This review was collected via phone interview by Customer Research Inc.

CC
Carl C.
Fresno, CA
Chevrolet El Camino
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/30/2016 Category: Service
Carl said the price was a little high.
This review was collected via phone interview by Customer Research Inc.

RC
Ray C.
Fresno, CA
Chevrolet Corvette
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/09/2016 Category: Service
Ray said this business does good work. However, their prices are a bit expensive.
This review was collected via phone interview by Customer Research Inc.

DK
Dan K.
Fresno, CA
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/04/2016 Category: Service
Dan said this business has excellent customer service but the service wasn't perfect. He will continue to do business with them.
This review was collected via phone interview by Customer Research Inc.

JC
Joseph C.
Clovis, CA
Nissan 200SX
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/25/2016 Category: Service
Joseph said the business provided good service but they were pricey.
This review was collected via phone interview by Customer Research Inc.

BE
Bobby E.
Fresno, CA
Toyota Camry
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/12/2016 Category: Service
Bobby said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

GR
Greg R.
Squaw Valley, CA
Ford Pickup
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/25/2016 Category: Service
Greg said he has been trying to get a hold of the employees at this business because he needs to take his vehicle back for more service. They are fantastic at providing service, very helpful, nice, he likes their facility, and everything was good, but he still needs a little more work done.
This review was collected via phone interview by Customer Research Inc.

DT
Daniel T.
Fresno, CA
Buick Regal
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/17/2015 Category: Service
Daniel said this business provided fine service. He is currently waiting for Amanda to return his call.
This review was collected via phone interview by Customer Research Inc.
Roberto H. from C.A.D.S. responded on 11/23/2015

Daniel, thank you for taking the time to review our service at CADS. After our conversation this morning, it is clear that the return call you were waiting on from Amanda was not from CADS, and that our service was satisfactory. We look forward to providing ongoing services to your vehicle in the future.