Curtis, our estimates are free, what you requested was an inspection of multiple items and components of different systems throughout your vehicle. And durring the inspection as you authorized repairs when those items were disassembled for "inspection" we did wave the "inspection" fee. I hope this helps clear things up for you and perhaps you can reconsider your score.
Thank you for your feed back Susan, if you are having any issues related to the work performed please contact us as those repairs are under warranty. Remember to have current registration and or a moving permit as was disscused to perform further road diagnostic testing as needed. Thanks again for your business.