Curtis, our estimates are free, what you requested was an inspection of multiple items and components of different systems throughout your vehicle. And durring the inspection as you authorized repairs when those items were disassembled for "inspection" we did wave the "inspection" fee. I hope this helps clear things up for you and perhaps you can reconsider your score.
There really nice they do really good work
They are vary knowledgeable & there fast
& they always keep you in the loop of what’s going on with your vehicle